This company is a SCAM. One star is generous. Should really be zero stars. Fake company. Just a drop ship company from amazon, FBA. What I ordered and what I received were two different ite... Toon meer
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Lees wat reviewers zeggen
Recieved side table withing a few days of ordering. Easy to assemble. For the most part good quality. The top of one side table wasnt plained very well during manufacturing. The packing was superb... Toon meer
Multiple pieces of a TV stand I ordered had chips / defects / scratches. I was able to successfully construct it, and fortunately the damage was to parts that are not well visualized now that it is... Toon meer
Bedrijf heeft geantwoord
I love the chairs we received and ordered more. I'm always a bit nervous using online companies that I haven't used before, but ShipItFurniture as great. Lots of communication, fast shipping, and be... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Ship It Furniture is a one-stop shop for all your furniture needs. We offer a wide selection of furniture for every room in your home, from living room sets to bedroom furniture to outdoor furniture. We also have a wide selection of accessories, including lamps, wall art, and rugs.
Contactgegevens
81666 CA-111, 92201, Indio, Verenigde Staten
- +1 (760) 888-5217
- help@shipitfurniture.com
- shipitfurniture.com
4,1
Goed
112 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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***UPDATED REVIEW***
*****UPDATED*****
I’m updating my review from 1 star to 4 stars. Once communication was established, I received excellent customer service and they offered an agreeable solution quickly. I will purchase from them again!
I really wish that I hadn’t given this company a chance. I ordered a $300 dresser in Beige and received it in White. Mistakes happen. However, the lack of response to any of my communication via email or on their website is the reason for my 1 star review. If you do not have a phone number for customers to call, then respond to their emails.
11 februari 2026
Review zonder uitnodiging
Antwoord van Shipitfurniture
Hello Kaitlan, thank you for connecting with us. We sincerely apologize for the initial communication gap and the color mix-up with your dresser. We are glad we have since established a direct line of communication to resolve this for you. As we are currently out of stock of the beige version, we have offered a significant resolution to make this right, and we look forward to finalizing that with you shortly to ensure you are satisfied.
It’s PERFECT
Quick turn around; very secure packaging
and the cabinet is dead gorgeous
28 januari 2026
I appreciate her attention to my concerns and the effort to make things right.
I originally left my first review because I was having trouble with a return and wasn’t receiving a response. After receiving several emails, the issue has now been resolved. Sandra’s customer service was prompt, and she stayed in consistent communication with me throughout the process. I appreciate her attention to my concerns and the effort to make things right. Thank you for resolving the situation.
8 januari 2026
Antwoord van Shipitfurniture
Hi Carolyn,
I am very sorry for the frustration, but I assure you that we have not ignored your request! We value every customer and responded to your return inquiry for Order #3896 on January 17th.
It appears our previous emails may have been filtered into a spam or junk folder, or there may have been a carrier-side delivery failure. We have already provided two clear options for your return, and we are still waiting for your confirmation on which path you prefer.
I have just sent a fresh follow-up email to cspl72@yahoo.com with these details again. Please check your inbox (and spam folder) so we can resolve this for you immediately!
Warm regards,
ShipItFurniture
Speedy good delivery!
9 december 2025
No problems with order or shipment.
21 oktober 2025
great quality and delivery as well
14 oktober 2025
The worst experience ever
No communication other than email. My husband and I drove to Lithia Springs, Georgia and returned defective merchandise to Shipit furniture warehouse. Too many manufacturing flaws inside warehouse. Upon arrival workers accepted the boxes and refused to give a receipt. We drove 13 hours from Texas! I wouldn’t recommend using this company to anyone. Highly dissatisfied with Shipit furniture.
29 augustus 2025
Review zonder uitnodiging
great service
26 augustus 2025
The delivery was on time as promised
The delivery was on time as promised. Only minor damage to the outside of the shipping boxes with no damage to their contents.
15 maart 2025
Very fast shipping/Excellent Deals
Very fast shipping, excellent customer service and very great deals on any furniture that you need. The quality was worth it as well. I'll be a forever customer.
24 februari 2025
Better than expected!
I ordered my loveseats and fully expected to wait at least 2 or more weeks for everything to be delivered. Everything was at my door 5 days later! There was no hassle, no issues with the loveseats, they were exactly as described but better in person. They are good quality. I also didn't have to pay for shipping or delivery, which was a money saver in itself.
I'd definitely buy from them again in the future.
8 februari 2025
I love this company
I love this company
I always order my furniture from this company, and I have no complaints. It takes 1 week or less to arrive at my door whenever I order from here. Product is always as described, and I have a great experience.
17 januari 2025
Very poor quality items
Very poor quality items. Extremely unhappy with this shipment
27 december 2024
Antwoord van Shipitfurniture
Dear Code Blue,
I understand your disappointment and frustration regarding the issue with your order and the impact. I sincerely apologize again for the inconvenience caused.
We also acknowledge your 1-star Trustpilot review. As a small business, we value customer feedback and are saddened to hear about your negative experience. We are continuously striving to improve our processes, especially during busy periods like the holiday season.
If you would be open to reconsidering your Trustpilot review and changing it to a positive one, we would be deeply grateful. In appreciation of your gesture, we would be happy to offer you a 10% code. Please let us know once you have updated the review, and we will provide you with the new discount code.
Thank you for your understanding.
Best regards,
Oliver
ShipItFurniture
The support center was great
The support center was great , I have a lil problem with a delay , but they find me a very quick solution, that was so amazing!!! Thank you @Shipitfurniture
10 januari 2025
Review zonder uitnodiging
I have not received my package
26 december 2024
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