Shiptosail Reviews 

This company a scam . They send me an email it says delivered 7/1/2026. I ordered the product on May 2026. I have not received my order at all .

This is a scam this iteam looks nothing like the iteam I have ordered .

I purchased a portable charger for my phone that arrived with no cable to charge the charger. Waste of money, do not shop here!!!!

Bad customer service
Received the order damaged not working
Tried to contact customer support but no reply .
Although I had cancelled right after my order request and they were supposed to reply to my email request within 12 hours but nothing happened until three weeks later they sent me a damaged product.
There is no guide line for returning the unwanted product.
Never ever shop from this seller

They send you plastic containers that literally looked like they are worth $1. On instagram, they show them as huge storage boxes, which stand on their own. That is not what you will be getting.It will be a small flimsy piece of garbage.

Customer service was horrible, never heard back from any email. The crafts in the craft box were not in envelopes. Many did not work as instructed. TOTAL SCAM.

This is a totally horrible company. My package, although addressed to my home, was delivered to a parcel box. No location of the parcel box was provided; no access code to this parcel box was revealed, and the customer service was literally non-existent. I still do not know where my package is, but I was refunded my purchase price minus $1 from their shipping partner. UNBELIEVABLE. If you find out that his company is handling your purchase, cancel the order and buy it from anywhere else that you can. This company should be immediately shut down.

Can I give them zero Stars? A huge scam!!! Large bags are so small and flimsy like other reviews have stated. Send emails to customer service and absolutely no response. Have sent countless emails and no response at all! Crooks!

I purchased three large hinged clear thick storage containers and paid $79. I received three tiny flimsy Ziploc type bags smaller than a shoebox. They will not respond to my multiple requests for return. Completely fraudulent advertising and company.

Buyers beware I would give 0 stars if I could. No communication. No order update I have emailed several times referencing the order number No reply. The "customer service" phone number is ALWAYS a busy tone with no answer.
I ordered merchandise for my grandchildren last month.
Shiptosail immediately charged my card the entire amount. To date nothing received. Not even a reply to email requests for information V ery poor company in my opinion Would never order again

I had a great customer experience. Communication was excellent, and the service was provided without any issues. Julia addressed my concern right away and made the entire process smooth and stress-free. This was one of the best customer service experiences I've had. Thank you, Julia!

Very reliable service with affordable prices. Customer support was friendly and helpful.

Nice items! Facing issue with an order then customer service stayed responsive throughout the whole process.

Product quality looked premium and delivery speed was impressive. Will buy again.

Prices were reasonable and shipping updates were very accurate. Really happy with it.

Really impressed with the quality, Shiptosail made online shopping much easier for me. Highly recommended!

Everything arrived in perfect condition and the ordering process was super simple.

Product quality exceeded my expectations and shipping was faster than expected.

Delivery came on time and packaging was neat and secure. Loved the overall service.

Fast delivery and smooth experience from start to finish. Great customer support as well.