the kurzgesagt shop (EU) Reviews 

250
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

Ich habe bereits 3-4 Mal bestellt. Darunter Poster, Kalender, Kleidung und Prints. Jedes Mal bin ich aufs Neue begeistert. Die Produkte sind hochwertig und die Preise sind absolut angemessen. Mir wur... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I absolutely love the Kurzgesagt shop. The product range is awesome - and the products I've purchased (calendar, desk day week view, t-shirt and jumper) have all been supremely high quality. The art... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have bought several items - pins, cups, shirts, hoodies, plushies, posters, journals, notebooks, calendars - over the last two years and have never regretted it. Everything is of high qualitity and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Simple shopping as it should be - easy to get information on shipping, you get exactly the stuff you ordered, the posters and pins look great, and shipping is both reasonably priced and quick. I'v... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

We are a Germany based animation studio, production house and design studio. We produce elaborate science videos for our YouTube channel and create high-quality paper products for this shop. We put countless hours into the creation of our products. They are all designed with love and produced with great care. They are more than merch and nothing short of a passion project for us. Everything we do is meant to spark your curiosity for science, nature, human beings and life itself.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

250 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,4

Alle reviews

(250)

114 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Süße Ente

Süße Ente! 🦆 <3 #

15 september 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hi Max,

Thank you so much for your wonderful review! We’re really happy that you had a great experience with the product.

Warm Regards,

Beoordeeld met 5 van de 5 sterren

Quality

Quality, unquieness, fast delivery and qenuine and honest experience

7 augustus 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hi,

Thank you so much for your kind words! We’re glad to hear that you enjoy the quality, uniqueness and the fast delivery. This truly means a lot to us that you had a great experience!

Once again, thank you very much for your support.

Regards,

Beoordeeld met 5 van de 5 sterren

A Kurzgesagt shop experience

I really love the product quality and work that gets put into these products, I got some pins and a figurine (so far) and they are great for desk decor! The shipping was good, the shop wasn't hard to navigate, and overall, it was a very nice experience.

Thank you so much Kurzgesagt team!

8 mei 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hello,

Thanks so much for your kind words and support. We're happy to hear that you enjoy the pins and Figurine and that you are also satisfied with the shipping.

This truly means a lot to our team. Once again, thank you for taking the time to share your experience, and we hope you continue to enjoy our products in the future.

Best Regards

Beoordeeld met 5 van de 5 sterren

Begeistert!

Ich habe bereits 3-4 Mal bestellt. Darunter Poster, Kalender, Kleidung und Prints. Jedes Mal bin ich aufs Neue begeistert. Die Produkte sind hochwertig und die Preise sind absolut angemessen. Mir wurde bei einem Retoureproblem unverzüglich geantwortet und geholfen.
Ich bestelle gerne immer wieder!

21 april 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hallo Nele,

vielen herzlichen Dank für dein wunderbares Feedback. Das bedeutet uns wirklich sehr viel.

Wir freuen uns sehr zu hören, dass dir unsere Produkte gefallen und du mit der Qualität, den Preisen sowie dem Support zufrieden bist.

Nochmals: Wir wissen dein Vertrauen und deine fortwährende Unterstützung sehr zu schätzen.

Viele Grüße

Beoordeeld met 5 van de 5 sterren

Beschädigung beim Versand; Guter Kundensupport

Ich habe ein großes Artbook bestellt, das Buch wurde beim Versand leider ein bisschen beschädigt.
Wir konnten mit dem Kundensupport sehr schnell eine gute Lösung finden!

7 oktober 2025
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hallo Robin,

vielen Dank für dein Feedback.

Wir freuen uns, dass unser Support-Team das Problem mit dem beschädigten Artbook lösen und schnell eine Lösung finden konnte.

Wir wissen es sehr zu schätzen, dass du dir die Zeit genommen hast, deine Erfahrungen mit uns zu teilen.

Vielen Dank für deine anhaltende Unterstützung.

Viele Grüße

Beoordeeld met 5 van de 5 sterren

Heartwarming customer experience

I am satisfied with your company, products, and service. I returned a package and had pleasant contact with one of your staff members. The package was monitored closely with personal updates. Customer service at many stores is often disappointing nowadays, but you showed me how it should be done. You are an example for many others. You should be proud of that. Majko is the best! I found the experience wonderful. I will recommend you and order again. Thanks for the service and see you soon!

8 april 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hi Selba,

Thank you so much for your wonderful review and sharing your experience.

We’re glad to hear that you had a positive experience with our products and service. This is important and it truly means a lot to us.

We greatly appreciate you recommending us and look forward to delvering the best service in the future.

Thanks again for your support!

Beoordeeld met 5 van de 5 sterren

Herausragender Support bei Lieferproblemen

Ich habe bei Kurzgesagt einige Artikel bestellt, teils auch vom kürzlichen Special Drop. Leider gab es Probleme mit dem Versanddienstleister DPD, der schlicht Arbeitsverweigerung betrieben und das Paket trotz meiner Anwesenheit einfach als 'unzustellbar' zurückgeschickt hat.

Der Support von Kurzgesagt hat extrem schnell, freundlich und lösungsorientiert reagiert. Obwohl der Fehler beim Paketdienst lag, wurde mein Anliegen ernst genommen und das Paket nach der Retoure umgehend erneut versendet, diesmal auf meinen Wunsch hin per DHL, um sicherzugehen, dass es ankommt. Ich musste keinen Aufpreis für den erneuten Versand per DHL zahlen und wurde über alle Updates auch auf dem Laufenden gehalten.

​Fehler bei Versandpartnern können passieren, aber wie Kurzgesagt damit umgeht und dass auch auf meinen Wunsch eingegangen wurde, zeigt, dass ihnen ihre Kunden wirklich wichtig sind.

Zu der Qualität der Artikel brauche ich gar nichts groß sagen, hochwertig und top, wie immer.

Danke nochmal an das Team von Kurzgesagt, und besonders Sreedevi für die schnelle und tolle Unterstützung und das Entgegenkommen. So geht Kundensupport!

1 april 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hallo Tim-Felix,

vielen herzlichen Dank für deine freundliche und ausführliche Bewertung.

Wir freuen uns sehr zu hören, dass du mit der erneuten Lieferung zufrieden warst – die deinen Erwartungen entsprochen hat – und dass du zudem die Qualität unserer Produkte schätzt.

Nochmals vielen Dank für deine anhaltende Unterstützung. Das bedeutet uns wirklich sehr viel.

Viele Grüße

Beoordeeld met 5 van de 5 sterren

Good service.

The products have been of good quality, and were exactly what was advertised. On top of that whenever I ordered a ware it arrived speedily, and without any issues.

24 februari 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hi Jonathan, thank you so much for your kind words! We’re truly happy to hear that you’re satisfied with the quality of the products and that everything arrived quickly and smoothly. That means a lot to us!

Beoordeeld met 5 van de 5 sterren

Great experience

Thanks to Majko from the support team for fixing a trouble on my order efficiently. I ordered from France using standard shipping and recieved my order a few weeks after.

29 januari 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hello, thank you so much for your kind words! It truly means a lot to hear that you had a great experience and that everything arrived safely in France. I’m really glad I could help resolve the issue with your order and make things right for you. If you ever need anything again, I’ll be happy to assist.

Wishing you lots of joy with your order :)

Beoordeeld met 5 van de 5 sterren

I ♡ Kurzgesagt

Lovely products, shipping as quick as possible, nicely packed - and a good feeling of supporting the Kurzgesagt channel!

30 januari 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hi,

Thank you so much for your kind words!

We’re really happy to hear that you enjoy our products and you had a very good experience with us. This is truly inspiring!

Thanks again for taking the time to share your views.

Beoordeeld met 5 van de 5 sterren

They do everything to make you happy.

They do everything to make you happy.

17 februari 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hi Martin,

Thank you so much for your kind words.

We are happy to hear that you had a positive experience with us and this means a lot to us.
We’re grateful for your support.

Beoordeeld met 5 van de 5 sterren

Big Fan!

I‘m a big fan of kurzgesagt products! Every year, I order their calendar - first, I love the colourful and creative design (it looks amazing in my kitchen!), and second I know that with every purchase I support a unique company. Their prices are not cheap, but I enjoy the high quality every of their products and videos show, so I am willing to pay more than I usually would.

16 februari 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hi Antonia, thank you so much for your kind words and continued support for Kurzgesagt! It truly means a lot to hear that the calendar has become a yearly tradition for you and that it brings color to your kitchen.

We’re incredibly grateful that you value the quality and creativity behind both the products and the videos, and that you choose to support what we do. Supporters like you make it all possible. Thank you for being such a wonderful part of the community :)

Beoordeeld met 5 van de 5 sterren

Great Service, Packaging & Customer Support!

I have ordered multiple items, so that they were shipped in two packages. Since I overread this information I also wrote to the customer support which answered really quickly!

When the package arrived it was super well packaged so nothing could happen. and the quality of the items is amazing!

1 december 2025
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hi Stefan,

Thank you so much for sharing your review!

We’re really glad to know that you are happy with our quality, product packaging and the support.

It’s wonderful to hear that the items arrived well packaged This truly means a lot to us.

Thanks again for your support!

Beoordeeld met 5 van de 5 sterren

Reliable quality

Reliable quality, awesome product, proper delivery time.

15 februari 2025
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hi Daniel,

Thank you so much for your feedback and sharing your experience!

We’re glad that you are satisfied with the delivery time and the quality of our products.

Thanks again for your support.

Beoordeeld met 3 van de 5 sterren

I like the books and the pins

I like the books and the pins. The books are printed on thick paper and full of information, and the images are beautiful. The problem is with how it is packaged and posted. The box was too big for the items, and they moved around a lot. I would have liked the poster to be on thicker paper.

17 januari 2026
Review zonder uitnodiging
Logo the kurzgesagt shop (EU)

Antwoord van the kurzgesagt shop (EU)

Hi Kevin, thank you so much for your thoughtful feedback! I’m really happy to hear that you’re enjoying the books and the pins, especially the print quality and the artwork. That truly means a lot to us.

I’m sorry to hear that the packaging didn’t meet your expectations and that the items had too much room to move during transit. Your suggestion regarding sturdier packaging and thicker poster paper is genuinely appreciated, and I’ll make sure it’s noted as valuable feedback for future improvements.

Thank you again for taking the time to share your experience with us!

Beoordeeld met 1 van de 5 sterren

More than 3 months of delay

In November, I order a calendar and a notebook for a Christmas present.
They arrived in February.

1 december 2025
Review zonder uitnodiging
Logo the kurzgesagt shop (EU)

Antwoord van the kurzgesagt shop (EU)

Hi Bob, thank you so much for taking the time to share your experience! I’m truly sorry that your calendar and notebook arrived so much later than expected, especially since they were meant to be a Christmas present. I sincerely apologize for the delay and really appreciate your patience.

The recent holiday period brought unexpected challenges across multiple fronts. Our warehouse was operating at reduced capacity, some internal teams were on holiday, and our delivery partners faced difficulties processing shipments. I share this not to excuse the delay, but to provide full transparency about why things were slower than usual.

I’m not able to see your order number here, but in case your order included the 12,026 Human Era Artbook, we had placed a disclaimer that orders containing the Artbook placed after October 21st would arrive in late January. Due to the circumstances mentioned above, some of those shipments were unfortunately pushed into February.

I’m very sorry again for the inconvenience this caused, and I truly appreciate you giving us a chance!

Beoordeeld met 3 van de 5 sterren

Damaged & Late

My package finally arrived. The side of the box was open and it looked like the box was chucked down stairs. A small item that I ordered could easily have fallen out.

There was NO packing material in the box to protect the items I ordered! I am lucky that the book only had a little ding in one corner.

And the delivery was delayed because they didn't include my full address.

All of that said, the items are beautiful.

13 februari 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hello Matthew, thank you so much for letting us know, and I’m truly sorry to hear about the condition your package arrived in and the issues with the address and delay. That’s absolutely not the experience we want for you.

I can see that my colleague has already proceeded with a warranty refund for you, and I’m glad we were able to take that step to make things right. We’re very relieved to hear that the items themselves arrived safely and that you’re happy with them. Please know that we take feedback like yours seriously and will address this internally, as we always use our customers’ experiences as important cues for improvement.

Thank you again for your patience and for still sharing kind words about the items themselves! It truly means a lot.

Beoordeeld met 5 van de 5 sterren

top quality

12 februari 2026
Review zonder uitnodiging
Logo the kurzgesagt shop (EU)

Antwoord van the kurzgesagt shop (EU)

Hi Magnus,

Thank you so much for your lovely review!

We’re pleased to hear you’re happy with the quality — this means a lot to us. We truly appreciate you taking the time to share your feedback.

Thank you for your continued support

Beoordeeld met 5 van de 5 sterren

the Kurzgesagt Traveller's Pass Keychain

Some time after my purchase of the Kurzgesagt Traveller's Pass Keychain, I happened to be abducted by a passing alien ship. Terror gripped me as I saw a strange lumbering creature inspect each of the passengers, most allowing themselves to be scanned, or presenting it with some kind of a device. Upon my turn, I took the chance, and assuming it was interested in my travel documents, produced the keychain. The creature seemed puzzled – surely uncertain of which galactic authority issued a ticket with such a wide applicability. However, perhaps not wanting to bother me further, it allowed me to stay. I believe we must have taken a round trip across the galaxy, for I eventually once again saw Earth, and proceeded to disembark. 10/10, would get abducted again. Your mileage may vary.

2 oktober 2025
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hi Miroslav,

Thank you for sharing your creative feedback with us!

We are glad to know that you are enjoying the Traveller's pass keychain and we appreciate your support.

Thanks for the wonderful review— you definitely made our day!

Beoordeeld met 5 van de 5 sterren

Nice clothes

Nice clothes, great quality, husband loves it.

21 december 2025
Review zonder uitnodiging
Logo the kurzgesagt shop (EU)

Antwoord van the kurzgesagt shop (EU)

Hi,

Thank you so much for your lovely feedback!

We’re delighted to hear that you’re happy with the quality of our products. We truly appreciate you taking the time to share your inputs.

Once again, thank you for your continued support

All the best,

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