Kundenservice reagiert bei Fragen super schnell und hat richtig Ahnung von den Produkten. Wenn man als Anwender unsicher ist ist man hier an der richtigen Stelle.
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Thermal Grizzly hat klasse Produkte, wenn man aus seinem Highend Gaming PC noch das letzte Fünkchen an Leistung heraus kitzeln möchte und zeitgleich noch die Komponenten besser schützt. Ich hab... Toon meer
Bedrijf heeft geantwoord
Deltamate ROG Astral 5090 waterblock is just awesome. Quality, ease of assembly, looks amazing and the thermal performance is just wild. I didnt have even the slightest of ideas what my 5090 Astral wa... Toon meer
Bedrijf heeft geantwoord
Super Support. Schnelle Antwort, unkomplizierte Abwicklung. Man bekommt schnell geholfen. Thermal Grizzly ist sehr entgegenkommend seiner Kunden gegenüber. Immer wieder gerne. Kann ich nur weiter Empf... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Thermal Grizzly is a leading company in the development and manufacturing of high-quality cooling solutions for electronics, particularly in the field of computer hardware. With a strong focus on research and innovation, Thermal Grizzly offers a wide range of products designed to enhance the thermal performance and efficiency of computers and industrial applications.
Contactgegevens
Gewerbestr. 39, 16540, Hohen Neuendorf, Duitsland
- +4929419336926
- support@thermal-grizzly.com
- www.thermal-grizzly.com
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Made in Germany? Who knows.
I chose this brand because I wanted to support German manufacturing. I'd seen the videos of their factory before, so I believed they had the capacity to make their own thermal paste.
On the product page for Duronaut it does not mention where the product is manufactured, but the website does have an "About Us" page which has a big headline saying "MADE IN GERMANY".
When I inspected the product I received, there is still no label on the package saying "made in" anywhere, only "engineered in Germany".
What did come with the product was a piece of paper with Chinese text on it, so I am forced to assume that it is yet another Chinese import.
The product arrived quickly and seems to work without issue, and I have no complaints about it thus far.
But I could have bought any thermal paste if I wanted something that just worked.
Kompetent und schnell
Kundenservice reagiert bei Fragen super schnell und hat richtig Ahnung von den Produkten. Wenn man als Anwender unsicher ist ist man hier an der richtigen Stelle.
Super Support !!
Super Support. Schnelle Antwort, unkomplizierte Abwicklung. Man bekommt schnell geholfen. Thermal Grizzly ist sehr entgegenkommend seiner Kunden gegenüber. Immer wieder gerne. Kann ich nur weiter Empfehlen.

Antwoord van Thermal Grizzly
Klasse Produkte und tolle Kundenservice
Thermal Grizzly hat klasse Produkte, wenn man aus seinem Highend Gaming PC noch das letzte Fünkchen an Leistung heraus kitzeln möchte und zeitgleich noch die Komponenten besser schützt.
Ich habe den Contact Frame in Verbindung mit dem Kryosheet und bin mit dem Resultat mehr als zufrieden. Und zu wissen "nie wieder Wärmeleitpaste erneuen" ist schon cool.
Und als ich zur Montage ein.. zwei Fragen hatte: Support angemailt und fast instant kam eine freundliche und sehr gut erklärte Antwort 👍🏻
Wäre schön wenn man dieses Maß an Qualität-, was Produkte UND Kundenservice angeht, häufiger erleben würde.
LG Sven

Antwoord van Thermal Grizzly
Super fast and friendly Support!
Super fast and friendly Support!
Top Products and high Quality!

Antwoord van Thermal Grizzly
Wireview Pro 2
Wireview Pro 2 , firstly what a company to deal with excellent support, customer service and delivery time and how easy the Wireview Pro 2 is to set up and get protecting my gpu. Its so great to see such enthusiasm for personal computing and the enthusiasts that want them to stay personal. Keep up the fantastic work thankyou.

Antwoord van Thermal Grizzly
One of the few tech companies you can trust.
I can't speak highly enough of this German based company. I own of their original Wireview's that has a bug in the firmware/software that means the tiny OLED screens was always-on, which cause burn in.
After sending me 3 replacement units, the third one came with the updated firmware. I offered to send my old one back and the other 2x brand new units and they said just to keep them :-)
I only contacted TG after I wasn't able to get anywhere with the Uk reseller (WatercoolingUK).

Antwoord van Thermal Grizzly
AMD TG Delidded CPU, Bios Error Code (00)
Ich habe eine AMD TG Delidded CPU (9800X3D) erworben und nach über einem Jahr einen Bios Error Code (00) beim Booten erhalten. Dabei habe ich erstklassigen Support von Thermal Grizzly erhalten:
- Emails wurden blitzschnell beantwortet
- Es wurde eine Fehleranalyse des gesamten Systems (Mainboard, SSD, RAM, CPU) angeboten sollte die CPU nicht das Problem gewesen sein
- Bei der Fehleranalyse hat sich herausgestellt dass tatsächlich die CPU defekt ist und sie wurde trotz ihres Alters von über einem Jahr ohne weiteres sofort ersetzt
- Die Mail über das Ergebnis der Fehleranalyse habe ich am gleichen Tag erhalten an dem das System bei Thermal Grizzly angekommen ist
- Die CPU wurde direkt im eingeschickten Mainboard ausgetauscht inkl. Auftrag von neuem Flüssigmetall und dem Einbau des Heatspreaders
- Ich habe eine kostenlose Beigabe von Duronaut erhalten
- Eine insgesamt wirklich schnelle Abwicklung. Vom eingeschickten System bis Rückerhalt: 12 Tage

Antwoord van Thermal Grizzly
Wireview Pro 2
Wireview Pro 2 bestellt, wie angegeben geliefert.
Heute eingebaut, getestet und alles läuft.
Gibt meiner 5090 direkt ein besseres Gefühl.
Danke euch!

Antwoord van Thermal Grizzly
Kryosheet applicato su Ps5
Ho applicato il Kryosheet e va benissimo. La mia ps5 adesso è veramente silenziosa e scalda pochissimo anche se stressata molto. È un ottimo prodotto e sono molto soddisfatto di averlo comprato. Consiglio vivamente l'acquisto 💪🏻.

Antwoord van Thermal Grizzly
Legendary Support and Integrity: Thermal Grizzly is the Gold Standard
I cannot praise Thermal Grizzly and der8auer enough. They are genuinely amazing people who truly care about their community.
I’ve had the pleasure of dealing with Paul from the support team, and he is an absolute legend. He helped me through numerous questions, was incredibly patient, and always ended our chats by wishing me a great week ahead. It’s rare to find that level of genuine kindness in tech support today.
What really blows me away is their integrity. Even after the recent copper/aluminum/steel scam that hit der8auer and the company, they haven't changed their "customer first" philosophy. They still offer replacements even when it clearly costs the company more than the customer originally paid. They even sent me a replacement product before asking for the original back—that level of trust in the customer is unheard of.
I also have to mention the Delta Mate (B-Grade) Astral water block. They list it as "B-Grade," but honestly, it’s a new grade entirely. I received mine on 1/4/26 and it looks brand new. The packaging was perfect, the block is flawless with zero scratches, and nothing was missing. They are selling these cheaper as B-Grade when they could easily pass for A-Grade; it feels like they prioritize our satisfaction over their own profit margins.
If you’re on the fence, trust this company. Go support der8auer on YouTube and show them the appreciation they deserve. They are a legendary team operating with a level of heart you just don't see anymore.

Antwoord van Thermal Grizzly
Insanely awesome customer support
Insanely incredible Customer support, super helpful with everything. Thank you guys for all the help when my order wrongly got shipped back, and you guys handled a reshipping.

Antwoord van Thermal Grizzly
Deltamate ROG Astral 5090 waterblock is…
Deltamate ROG Astral 5090 waterblock is just awesome. Quality, ease of assembly, looks amazing and the thermal performance is just wild. I didnt have even the slightest of ideas what my 5090 Astral was capable off before watercooling it. With this block, gpu temps wont restrict your performance. Its pricey, but worth every penny and after seeing the benfits, feels almost like bargain. Exellent product!

Antwoord van Thermal Grizzly
Absolute amazing products
Absolute amazing products. I have been a long time supporter since 2017 and have been consistently using TG products. Customer support is extremely good, with fast responses and exceptional resolutions. Thank you Thermal Grizzly!

Antwoord van Thermal Grizzly
Avoid for Laptops
Avoid for Laptops – My GPU is fried
"I am a hardware enthusiast and wanted to optimize the temperatures of my laptop (Aero 5 with RTX 3060) using Thermal Grizzly Conductonaut. Huge mistake.
Despite taking every precaution, this liquid metal is a ticking time bomb for laptops. Its extreme fluidity means that at the slightest movement or tightening issue, it seeps under plastic protections and creates micro-short circuits invisible to the naked eye.
The result: My GPU got stuck with a 'Code 43' (Windows safety shutdown). Even after a meticulous cleaning, the damage was done: an electronic component on the motherboard physically fried. My PC is currently at a repair shop for precision micro-soldering.
This product is far too risky for the temperature gains it offers, especially on components as dense as those in a gaming laptop. If you care about your hardware, stick to high-quality thermal paste. Thermal Grizzly should emphasize much more clearly that this product can destroy a machine in a fraction of a second.

Antwoord van Thermal Grizzly
Amazing product and amazing service
Amazing product and amazing service. I used the putty pro to change the thermal pads from my RX 9070 XT and I've lost 7 degrees so far.
There was a little issue from the delivery service from Germany to the UK that cause my address to be transformed from Flat 1, 79 ...to Flat 179 ... but I managed to fix the issue with my delivery service.

Antwoord van Thermal Grizzly
Super Support
Super Support, mir wurde weitergeholfen obwohl ich das Produkt wo anders erworben habe.
So einen Support den ich dort bekommen habe, dachte ich gibt es gar nicht mehr!

Antwoord van Thermal Grizzly
Thermal Grizzly: Engineering Excellence Backed by Genuine Service
Having extensively used Thermal Grizzly’s product lineup, from their precision-crafted CPU delidding tools to high-performance heatspreaders on both AMD and INTEL, it is clear that the company represents the gold standard in thermal management. Their offerings consistently deliver tangible results from their high-viscosity pastes ideal for extreme overclocking to standard applications, while their Extreme liquid metal achieves the pinnacle of thermal conductivity, dramatically lowering temperatures for those seeking maximum performance. This unwavering quality across their entire product lineup demonstrates a deep understanding of what overclockers and enthusiasts truly require.
Equally impressive is their dedication to customer support. In an industry where post-sale engagement is often impersonal, Thermal Grizzly’s team remains remarkably approachable and responsive. Whether seeking guidance on applying liquid metal or clarifying product fitment, their prompt and helpful replies foster a strong sense of trust. This accessibility ensures that even the most advanced modifications feel supported, perfectly complementing their engineering excellence and making them an unequivocally reliable partner for serious PC enthusiasts.
Keep up the great work guys!

Antwoord van Thermal Grizzly
Amazing products, amazing company, amazing team and support!!
A friend purchased a variety of items from Thermal Grizzly from contact frames for our 7000 series AMD CPU's to a delid kit, direct die heatspreaders and liquid metal for our 9000 series AMD CPU's. The whole process of every item was excellent and the level of quality of all of the products is exceptional!
I contacted their support team via the webpage after opening my system later to find an odd look to the liquid metal and the dies. They were very helpful in their recommendations and it turned out my friend and I hadn't polished off all of the original solder completely - which reacted with the liquid metal. After following their instructions, I'm back up and running quickly and easily. Thank you to the whole team!!! And thank you Roman for your great workshop tour videos with Steve from Gamers Nexus! Amazing seeing how everything is made!

Antwoord van Thermal Grizzly
Excellent customer service from Thermal…
Excellent customer service from Thermal grizzly, had a problem with a item I bought from them and it took five days to replace the item and ship it from Germany, very happy customer and I can't thank them enough.

Antwoord van Thermal Grizzly
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