Thermal Grizzly Reviews 

Um es auf den Punkt zu bringen: der beste Support den ich je von einem Online Shop erhalten habe! Riesen Dank geht raus an Florian vom Support Team! Für einen Moment dachte ich, ich wäre in einem Live Chat mit dem Support von Thermal Grizzly weil die Emails so schnell beantworten wurden. Auch waren sie inhaltlich auf einem Kompetenzniveau was ihresgleichen sucht!
Hut ab vor so viel Transparenz und Kundenorientierung. Ich kaufe hier immer wieder gerne ein und kann die Produkte der Firma uneingeschränkt weiterempfehlen!

Besser geht es nicht!

Waren sind Top! Anleitungen sind leicht verständlich und das benötigte Werkzeug ist auch gleich mit dabei (Contact Frame). Support ist sehr kompetent und antworten lassen auch nicht lange auf sich warten! Nur zu empfehlen!

Zum Köpfen meiner CPU und Installation eines neuen Heatspreaders habe ich mir alle Tools im Thermal Grizzly Shop bestellt. Der Versand erfolgt schon wenige Stunden nach Kauf. Des Weiteren wurden meine Fragen per Mail, zur Hilfe mit dem Umbau, nahezu sofort und kompetent beantwortet. Mehr geht nicht. Absolut empfehlenswert!

I love thermal grizzly as a brand. And even if something goes wrong they are always open for feedback and in how to solve the problem.

Love this company when I need something fast for upcoming builds or restocking my shop iv never had a company ship so fast from Germany to Canada was faster then Alberta(16hrs) items took 6 days Thermal Grizzly was 3 days absolutely amazing.

Extraordinary experience with their customer service! A big thank you to the entire staff helping me with a problem and going the extra mile to ensure that everything is working the way it should!

Once again, thank you Thermal Grizzly!

I had questions about delidding my cpu and not only did they answer each question I had they sent me the parts and links to how to videos. Ive been using thermal grizzley since my first pc build and this is the first time ive dealt with their customer service and Im happy to say their products and service are both top notch. Im a customer for life

Thermal Grizzly knows how to take care of their customers!
I needed a small replacement part for a Waterblock and they offered it to me for free without asking for money!
They are an excellent company and everyone should take a cue from them!

I will be a customer for a long time, thanks again!

Another purchase of thermal grizzly products lapping tool for more advanced users, yet made so easy and simple and safer to use with everything included in the package for low price! Got to love their products. Make your modding and cooling even better and more precise!

I've had the opportunity to use several Thermal Grizzly products, and while they come at a premium price, their performance is second to none. My personal favorite is the Kryosheet, which completely resolved the thermal issues I faced with my Ryzen 9 7950X when I first installed it. Its exceptional thermal conductivity ensured my CPU ran cooler and more stable, even under demanding workloads.

Now, I’ll admit I’m a bit of an odd one I exclusively use Thermal Grizzly products for both my gaming rig and my mining setup. Even with their higher price tag, the quality they deliver makes it worthwhile. Sometimes, you just need the best, and that’s where Thermal Grizzly shines.

Their commitment to quality is evident in every product I’ve tried. I’m genuinely excited to see what innovative solutions they introduce next. For anyone looking to optimize their cooling setup, I can’t recommend their products highly enough

Prodotto molto molto molto buono ed efficiente. Ho aspettato un mese prima di recensire questo prodotto e devo dire che veramente fa il suo dovere, raffredda molto. Consiglio vivamente l'acquisto di questo prodotto.

Fantastic customer service - timely, informed, and courteous. For PC enthusiasts there's nothing better than a company that stands behind their products and works with customers to help them achieve their dreams.

I just started diving into Thermal Grizzly's contact plates, Heat spreaders, And direct die cooling blocks. The level of attention to detail, Machining tolerances, And scientific study that goes into them are top notch and well worth the money. I have also had nothing but a great experience when emailing their customer service with questions.

I became aware this company when I decided to build a high end gaming PC (2023, 13900KS, RTX 4090). This company was frequently mentioned by other multi-million sub sites like Gamer Nexus and JayZ; not to mention the owner's own site Der8auer aka Roman Hartig who is a chief engineer and owner.

In fact, I think I got everything in the build right (not easy for a first build). Custom aluminum support scaffold for the 12V600W power and custom BIOS/UEFI config to prevent silicon degenerative voltage spikes. The customization I neglected was a German precision engineered LGA1700 Contact Frame along KryoSheet (as I am old and don't want lift this monster again).

I have yet to install the two products. However, I am writing to say that the staff of Thermal Grizzly were very helpful in answering my technical questions. Precise answers and emails returned in 10 minutes. The pricing completely reasonable for German quality engineering (made in Germany).

ich bin äußerst zufrieden mit Thermal Grizzly! Die Produkte liefern herausragende Wärmeleitfähigkeit und sind perfekt für High-End-PC-Builds geeignet. Besonders beeindruckt war ich von der einfachen Anwendung und der spürbaren Verbesserung der Temperaturen meines Systems. Der Kundenservice ist zudem schnell und hilfsbereit. Klare Empfehlung für alle, die nur das Beste für ihre Hardware wollen!

A fantastic company. Great products and amazing customer service. I've been using their thermal pastes for quite some time now, but this was the first time I had the need to deal with their customer team.

Florian (the customer service rep dealing with my case) was polite and pleasant throughout, and dealt with my issue perfectly. I couldn't have wished for more.

I'll be a life long customer.

I reached out to Thermal Grizzly about severe thermal issues with my used Gigabyte RX 6900 XT Gaming OC, and I was blown away by the level of support I received. My GPU's hotspot temperatures were dangerously high (peaking at 115°C with an average of 108.5°C), and I wasn’t sure how to address the problem effectively. Their response was thorough, professional, and incredibly helpful.

What stood out:

1. They provided a clear, step-by-step guide on how to resolve my issue. This included recommending their KryoSheet for the GPU die (confirming the correct thickness of 0.2mm) and their Minus Pad 8 thermal pads for VRAM and VRM components, specifying the exact thicknesses (1.5mm for VRAM, 1.0mm for VRMs, and 2.0mm for the backplate). It’s rare to see such tailored advice.
2. They didn’t just push their products—they took the time to explain why these solutions would work, how to apply them, and how to test the results. Their email was one of the most detailed and helpful responses I’ve ever received from a company.
3. Their team, particularly Florian, clearly values customers and takes pride in helping enthusiasts like me resolve complex technical issues. This kind of support goes beyond just selling a product—it’s about building trust and empowering users.

I wholeheartedly recommend Thermal Grizzly not only for their high-quality thermal products but also for their unmatched customer support. If you're looking to optimize your system’s cooling or tackle specific thermal issues, this is the company you want in your corner. Thank you, Thermal Grizzly, for going above and beyond!

Habe den Support kontaktiert, weil ich eine recht komplizierte Frage zu meinem Setup bzw. dem PhaseSheet hatte, alles wurde beantwortet und die anschließende Lieferung ging auch erfreulich schnell. So muss das laufen!

Die Thermal Grizzly Prtodukte sind zwar nicht billig, aber ihr Geld mehr als wert und haben bei mir messbare Temperaturreduktionen gebracht. Nach einem Missgeschick bei der Montage war der Support sehr hilfreich, freundlich und kulant. Super!