Motogb Shop Reviews 

235
TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Everything ran smoothly, ordering delivery etc. Nice hoodie good material. Only disappointment was for the money it costs I still had to go and pay more money for the back protector as it doesn't come... Toon meer

Beoordeeld met 5 van de 5 sterren

Happily handled return to make sure I got the right size, even when I was slow to start the returns process.

Beoordeeld met 5 van de 5 sterren

Every order is dealt with care, attention and professionalism, items dispatched very quickly and well packaged. If items not in stock you are told that you will be notified by email and immediately di... Toon meer

Beoordeeld met 5 van de 5 sterren

Found excellent sale price on Merlin summer jacket (65% off). Thought it was too good to be true. Ordered and arrived within two days. Good tracking communication. Garment well packaged and was exactl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Motorwinkel
  2. Motoraccessoirewinkel
  3. Motorfietsonderdelen winkel

Geschreven door het bedrijf

Motogb Shop is an established E-commerce retailer of motorcycling gear, clothing, parts & accessories. We primarily function as an online shop where you can find all the equipment and merchandise you need. We offer help around the clock and are always happy to offer our customers useful recommendations. We provide full customer service and free shipping in the UK.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

235 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(235)

58 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good service, unbelievable sale prices

Found excellent sale price on Merlin summer jacket (65% off). Thought it was too good to be true. Ordered and arrived within two days. Good tracking communication. Garment well packaged and was exactly as offered. Superb service, will definitely use again, particularly at sale prices.

7 juni 2024
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hi Andy, we're glad you like your new summer jacket. Happy riding!

Beoordeeld met 5 van de 5 sterren

Quick delivery

Ordered over the weekend. Item shipped Monday and arrived Tuesday.

16 maart 2024
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Thanks for your review!

Beoordeeld met 5 van de 5 sterren

A have Dementia and never used this…

A have Dementia and never used this company but they were magic I think I have ordered the correct parts and payed so hope a ain’t blew it.

21 maart 2024
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hello William, we're happy to hear your order has been a smooth experience.

Beoordeeld met 5 van de 5 sterren

Fantastic speedy service and delivery

I called to order a part for my motorbike which was not showing as being in stock so I rang to ask how long it would take.The man on the phone looked into availability and managed to source the part straight away from elsewhere.Ordered on Mon arrived at mine on Wed .Fantastic service and very happy customer.
Thank You

13 maart 2024
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hi Chris, we're always happy to help! Thanks for the positive review.

Beoordeeld met 5 van de 5 sterren

I decided to buy the TRK 702X

I decided to buy the TRK 702X, OH WOW, aren't I glad I did. What an amazing adventure bike. As always, the help received was top class and I was given lots of help.... customer service is always great. I highly recommend visiting Wallasey Motorcycles. They do not cut corners and they pride themselves in everything they do......
Cheers guys, always a pleasure to do business..... Charlie...

2 februari 2024
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Happy riding Charlie!

Beoordeeld met 5 van de 5 sterren

January Hayabusa

Chose to buy my new bike from Nick at Robinsons. Started with an easy to use WhatsApp query, followed by a decent chat over the phone. Nick answered all my questions and didn't make me feel pressured at any point.
I knew the bike I wanted but scoured the Internet for the best offer I could find, Robinsons offered it. I went to my local dealer and they couldn't get anywhere near the price! Having
never bought a new bike online, I wasn't sure what the process was but was well guided throughout the process.

A delivery date was arranged and the bike arrived, as expected, in perfect order, bright and early in the morning (the driver departed at 0330hrs to get to me!)

All the paperwork was handed over, spare key, manuals and the seat was packed into a box after the seat cowl had been fitted.

I have nothing negative to say about this experience and can only praise Nick and Robinsons for sorting me out. Buying an expensive item like this should be an enjoyable experience with the appropriate feeling of being supported throughout, and beyond. I've no doubt should I require anything in the future, Robinsons could be contacted for guidance.
Thanks chaps!
Barney

6 februari 2024
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

We're happy to hear Robinsons were able to help you get on the road!

Beoordeeld met 3 van de 5 sterren

Hallo im start to by glad for the…

Hallo im start to by glad for the motobike parts,im unhappy, im not bean contact it,whan the delivery was done.sand my message &ring my,cnow my door please. Thank you

11 januari 2024
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hi there, we are sorry to hear there has been a problem with your delivery. This is a DPD issue, of which we have no control in regards to delivery messages being sent and the quality of the delivery from an individual driver.

Beoordeeld met 1 van de 5 sterren

Still waiting for order after 7 weeks…

Still waiting for order after 7 weeks on backorder and been told at least end of February untill they will get them, ordered parts 22nd February

15 januari 2024
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hi Emily, as per our conversation on the phone, we apologise for any delays with your order. Sadly, this is out of our control as December & January are always likely to cause delays due to the nature of where the parts are being sourced from. Your order was processed on the 23rd of November 2023.

Beoordeeld met 5 van de 5 sterren

classic 350 rack

looks great fast no hassle and great price

5 januari 2024
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hi Billy, thank you for your review! We are glad to hear you are happy with your order.

Beoordeeld met 3 van de 5 sterren

Where is my order?

Motogb replied to my email and have expedited my order so it should arrive on 22 December. There does not appear to be a robust system to notify customers when there are delays at one of their supplying dealers so the onus is on the customer to follow up.

I placed my order on 7 December and as of 19 December it is still being processed. No communication from Motogb. I tried calling and always get cut off.
Do not deal with this company.

18 december 2023
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hello Colin, we are sorry to hear you have had a negative experience. Sadly, December is the busiest time of the year for us. In general, we do advise there will be delays ongoing throughout December as the business is closed from the 22nd and deliveries cannot even be guaranteed before Christmas after the 14th.
We can see that your delivery was received on the 22nd of December, 5 working days over the general delivery time when no delays are present. For this we apologise.

Beoordeeld met 5 van de 5 sterren

Stephen Holt

Thank you to Dan and the mechanics that performed an MOT on my bike, unfortunately it failed but they repaired the break fault, MOT it again and passed it all in the same day so I could use it for work.
Brilliant job guys, thank you.
Stephen.

12 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Seriousely??

Seriousely??? Your offering "Sold Secure **Pedal Cycle** GOLD" chain and lock for motorcycle security??? What planet are you guys on??? : /

24 november 2023
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hi Peter, the chain & lock you are referring to has indeed been given the Pedal Cycle Gold rating. It has also met the Police Preferred Specification and has been accredited 'Secured by Design' (SBD).

This chain is perfectly suited for both push-bikes and motorcycles. You can also see that not just ourselves, but many motorcycle accessory retailers across the board advertise this chain as more than suitable.

Beoordeeld met 1 van de 5 sterren

website is so difficult to use !

website is so difficult to use !! had to make 2 phone calls for details and confirmation of order placed . Not a nice experience !!!

30 oktober 2023
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hi Robert, we are sad to see you have left us such a negative review. Our website is set up in the simplest possible way, at any given time you are 4 clicks away from the exact catalogue you need, even so, our customer service team spent time with you over the phone to help find the parts you were looking for.

Regarding the confirmation of the order, websites are not perfect and can suffer minor 'bugs' from time to time. The problem you had communicated over the phone was in fact an issue with the payment application that we have little to no control over.

We apologise for any inconvenience caused.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer