Motogb Shop Reviews 

236
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Everything ran smoothly, ordering delivery etc. Nice hoodie good material. Only disappointment was for the money it costs I still had to go and pay more money for the back protector as it doesn't come... Toon meer

Beoordeeld met 5 van de 5 sterren

Every order is dealt with care, attention and professionalism, items dispatched very quickly and well packaged. If items not in stock you are told that you will be notified by email and immediately di... Toon meer

Beoordeeld met 4 van de 5 sterren

Happy with the quick delivery, the price and the quality… unfortunately when wearing it my hubbie experiences discomfort at his wrists and neck areas due to rubbing against his skin and struggles wi... Toon meer

Beoordeeld met 5 van de 5 sterren

Found excellent sale price on Merlin summer jacket (65% off). Thought it was too good to be true. Ordered and arrived within two days. Good tracking communication. Garment well packaged and was exactl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Motorwinkel
  2. Motoraccessoirewinkel
  3. Motorfietsonderdelen winkel

Geschreven door het bedrijf

Motogb Shop is an established E-commerce retailer of motorcycling gear, clothing, parts & accessories. We primarily function as an online shop where you can find all the equipment and merchandise you need. We offer help around the clock and are always happy to offer our customers useful recommendations. We provide full customer service and free shipping in the UK.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

236 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(236)

58 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

website is so difficult to use !

website is so difficult to use !! had to make 2 phone calls for details and confirmation of order placed . Not a nice experience !!!

30 oktober 2023
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hi Robert, we are sad to see you have left us such a negative review. Our website is set up in the simplest possible way, at any given time you are 4 clicks away from the exact catalogue you need, even so, our customer service team spent time with you over the phone to help find the parts you were looking for.

Regarding the confirmation of the order, websites are not perfect and can suffer minor 'bugs' from time to time. The problem you had communicated over the phone was in fact an issue with the payment application that we have little to no control over.

We apologise for any inconvenience caused.

Beoordeeld met 1 van de 5 sterren

I still didn't get my order and I cant…

I still didn't get my order and I cant reach tnt .please help me what is the problem??

9 oktober 2023
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hi there, as per our conversation earlier, we apologise for any delays with your order.

It does appear that there is a delay with customs in your country, we have contacted TNT, they have advised there doesn't appear to be any issues other than the aforementioned delay.

Beoordeeld met 3 van de 5 sterren

Hard to navigate

For parts, the site is hard to navigate. There are no links on the main site. You just have to get lucky and hope that a search engine links to it.

Closed on Saturdays!
That being said, Its the only supplier In the UK so you can stop looking.
Edit in response to MotoGB's reply. There is no link on the main page to get to the bike parts. Unless its a secret. I really don't know to get there via any other route than Google.

30 september 2023
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hi Samba, we're sorry to hear you've had difficulties on our website, though we do appreciate the feedback. We would be interested to know which listings you had trouble with so we can work to improve our catalogue.

Generally, all available models should be accessible through the parts catalogue and shouldn't require a Google search, unless it's a discontinued catalogue. We are aware of some models showing through Google that shouldn't be.

Additionally, we are not a physical retail outlet, just a set of offices. This is why we are only open on weekdays, apologies.

Beoordeeld met 5 van de 5 sterren

New motorbike

When I went in to look at my next motorbike the service was great and helpful. I purchased based on the help that I had and picked up my new bike 4 days later.

Great handover, bike spotless and ready to roll - first service booked in and introduced to the service team.

All in all a fantastic experience

8 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Really good service

Really good service. Products arrived in short time. Products are well made and I am happy with quality. Fit wise the rear carrier is great I do have some issues with the rear carrier as the rubber feet are somewhat close together so sit on the panel joints and so rattle.

13 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

GP 125 LC Floor Mat

The floor mat is a perfect fit. Good quality material to protect the paintwork.

5 september 2023
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hi Richard, thank you for taking the time to leave us a review. We are happy to hear the mat is suitable!

Beoordeeld met 5 van de 5 sterren

I picked up my Royal Enfield…

I picked up my Royal Enfield Continental GT today from Kevin. From start to finish Kevin was instrumental in dealing with my purchase and his professionalism and communication was second to none. Fantastic dealership and an overall great experience. Many thanks.

9 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer service was excellent when…

Customer service was excellent when contacted by phone
Bike part fits extremely well great quality fast delivery

5 september 2023
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hi John, we are glad you found our customer service team helpful!

Beoordeeld met 5 van de 5 sterren

I dealt with Lee and he made the entire…

I dealt with Lee and he made the entire purchase effortless. I contacted him out of hours (8pm) and although he didn’t need to, he communicated with me up until 10pm and told me everything I needed to know. I was purchasing a moped for my son’s birthday and had left it a little late to arrange. He ensured that they had it ready, prepped, registered and taxed within 24hrs.

Couldn’t recommend them/Lee enough. Didn’t hide behind emails and was in constant telephone contact, to ensure it was ready for my courier to collect!

24 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Two recent purchases were sent very…

Two recent purchases were sent very fast using a reliable reputable courier service (DPD). Very happy with overall service and would recommend if you need certain parts (if in stock) 23/8/23

23 augustus 2023
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hi there, thank you for your positive review!

Beoordeeld met 5 van de 5 sterren

A must for the vertically challenged.

Excellent service from delivery to product fit and quality. Still extremely comfortable and would highly recommend to anyone with shorter legs! Completed 560 miles with the lower seat on first ride over a weekend with absolutely no issues.

20 augustus 2023
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hi Colin, we appreciate the great feedback, and we're happy the seat is suitable.

Beoordeeld met 1 van de 5 sterren

Lack of communication kept me waiting…

Lack of communication kept me waiting for over 2 1/2 weeks for my motorcycle said they would look after me which they didn’t promise to tax my bike for a year to make amends but only did 6 months will not be recommended this dealer ship to anyone

21 juli 2023
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hi Peter, we are sorry to hear you've had issues with your bike. Please note that this Trustpilot page is for motorcycle clothing, accessories and part sales for the MotoGB Shop; we are not a dealership. Please contact the dealer you purchased the bike from for any further complaints.

Beoordeeld met 5 van de 5 sterren

did a bit of green laneing popped…

did a bit of green laneing popped radiator ordered and arrived next day .fantastic service .

17 augustus 2023
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hi Tony, thank you for your positive review!

Beoordeeld met 5 van de 5 sterren

help and patience to find the right bike.

After looking round various shops, searching online for a Triumph speed twin, we decided to look at the two bikes in The potteries motorcycles and scooters. We rang, and visited twice. we found Aaran to be very patient, very pleasant. and very helpful. just what we needed with our indecisiveness!! I'm very pleased with the bike we chose . Many Thanks to Aaran :)

9 augustus 2023
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hi there, whilst this isn't the correct page for this review, we will certainly pass on the message to The Potteries! Thank you.

Beoordeeld met 5 van de 5 sterren

I would definitely order from this…

I would definitely order from this company again, i ordered a pair of RST trousers and the contact between them and i was very good, the product was shipped very quickly and packaged well. The price was very reasonable. I have and would recommend motogb to anyone. Thank you

18 juli 2023
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hi there, thank you for your positive review!

Beoordeeld met 5 van de 5 sterren

Efficient

Quick delivery and easy to order

11 juli 2023
Review zonder uitnodiging
Logo Motogb Shop

Antwoord van Motogb Shop

Hi there, thank you for your positive review!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer