We had an issue where we mistakenly ordered the same item twice. Erich was SO HELPFUL in tracing down the duplicate and making sure the second order was successfully cancelled. So nice to know there i... Toon meer
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Lees wat reviewers zeggen
I never would have expected to be helped so easily, and every single time i got an email from yall which was quite often, which is another amazing thing about yall, but every single time it was nicest... Toon meer
In today's world, good customer services is lost art. I'm happy to report that it is alive and thriving at Free Spirited Clothing. I will always go out of my way to send compliments when I have recei... Toon meer
I love their t-shirts. Just be careful to make sure they didn't enroll you in their month membership. Erich was kind and helped me get the charges refunded after I realized they had been charging me... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Free Spirited Clothing is the official store at ShopFreeSpirited.com for colorful tie-dye clothing, graphic tees, and boho-inspired apparel. Tie-dye is our roots, and our collection has grown from soft tie-dye shirts into a wider mix of feel-good styles, including tanks, v-necks, long sleeve tie-dye shirts, hoodies, sweatshirts, dresses, maxi dresses, seasonal graphic tees, and other bohemian clothing designed for everyday comfort and color. We focus on soft fabrics, vibrant designs, inclusive sizing, and easy-to-wear pieces that bring a relaxed, free-spirited look to everyday outfits. Customers shop Free Spirited Clothing for tie-dye tees, women’s tie-dye apparel, boho dresses, colorful tops, seasonal shirts, and casual clothing with a fun, expressive style. This Trustpilot profile represents the official Free Spirited Clothing store at ShopFreeSpirited.com. Customers may also know us as Shop Free Spirited, Free Spirited Co, or Free Spirit. Our support team helps with order questions, shipping, returns, exchanges, and Free Spirited Insiders membership questions.
Contactgegevens
25 Southeast 2nd ave ste 550 #112, 33131, Miami, Verenigde Staten
- 252-597-9371
- support@shopfreespirited.com
- shopfreespirited.com
4,6
Uitstekend
2K reviews
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Heeft 74% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Different than Expected
I really loved the picture on the website for the Siren shirt. When I received my order, the colors were not like the picture. The shirt reminded me of the Slushie style instead.
26 juli 2026
Review zonder uitnodiging
Antwoord van Free Spirited Clothing
Hi Jackie,
Thank you for sharing your feedback. We’re sorry to hear that the colors of your Siren shirt were different from what you expected.
Because each of our shirts is hand-dyed, every piece is unique and can have natural variations in color, pattern, and intensity. The final appearance can also vary depending on lighting conditions, screen settings, and how colors appear in photos compared to how they look in person.
We understand that the final result may not have been what you envisioned. If you would like to exchange your shirt, please reach out to our support team and we would be happy to help. We have attempted to contact you to request your order information so we can assist, but we have not received a response yet.
Please reply to our message with your order details, and we’ll be glad to review the best option for you.
Best,
Abby
Customer Support Manager
Free Spirited Clothing
ShopFreeSpirited.com
mine are better
Facebook ripoff!!
didnt realize i was buying 3 identical muddy colored shirts.
and now I'm getting spammed every day.
Tie-dye isnt rocket science. I've played with Dharma stuff .
no more effin' spam youu rude boorish salesmonger.
I unleash my bowels in your generalk direction
5 augustus 2026
Review zonder uitnodiging
Antwoord van Free Spirited Clothing
Hi Joi,
We’re sorry to hear that you were disappointed with your Mystery Tees.
Mystery Tees are selected at random from the designs available during that monthly rotation. Because multiple Mystery Tees were ordered within the same rotation period, they may come from the same available batch. That said, we understand the frustration of receiving identical shirts when you were expecting more variety.
We have been reaching out to you directly about this so we can help make it right, including reviewing exchange options and addressing your email preferences. Please reply to our email so our support team can assist you further.
Best,
AbbyCustomer Support ManagerFree Spirited ClothingShopFreeSpirited.com
Had an issue that was resolved very…
Had an issue that was resolved very easily. Staff was friendly and responded quickly to email.
7 augustus 2026
Review zonder uitnodiging
This company is the most deceptive I…
This company is the most deceptive I have ever had the displeasure of dealing with. We got scammed by their so-called subscription, my credit union flagged the scam charge and I had to have debit card cancelled and request a new one. Now multiple times a day I get denied charge notifications constantly. Customer service tells me that it is fixed but every god damn day I get these notifications. Their ISP needs to shut down their web services as they are a complete fraud. Buyer beware!
7 augustus 2026
Review zonder uitnodiging
Antwoord van Free Spirited Clothing
Hi Larry,
We’re very sorry for the frustration and concern this experience has caused.
We want to clarify that the charges referenced were related to the Free Spirited Insiders Membership. The membership information, including the recurring monthly charge, is disclosed on our website and during checkout before an order is completed.
That said, we understand that you did not intend to continue with the membership, and we apologize for the confusion. Our team has reviewed your account, and the membership has been canceled. If your bank is showing denied charge attempts, those may be related to previously pending payment attempts or your bank’s card/account protection process, but there should be no future active membership billing from our end once cancellation is completed.
We take concerns like this seriously and would like the opportunity to review your account again to make sure everything is fully resolved. Please contact our support team directly with your order details so we can verify the cancellation and confirm there are no remaining billing issues.
Best,
Abby
Customer Support Manager
Free Spirited Clothing
ShopFreeSpirited.com
The company is friendly and responsive
The company is friendly and responsive, with good tees and quick shipping!
7 augustus 2026
Review zonder uitnodiging
I love my new t-shirt
I love my new t-shirt. The sizing is perfect and I received it quickly. This is a great company to use.
7 augustus 2026
Review zonder uitnodiging
Reviewed my complaint and dealt with it…
Reviewed my complaint and dealt with it promptly.
6 augustus 2026
Review zonder uitnodiging
The fit and quality of the clothes
The fit and quality of the clothes
4 augustus 2026
Review zonder uitnodiging
I was very pleased on my mystery tie…
I was very pleased on my mystery tie dye t shirt when it arrived this week!! It was prompt arriving within the 5 business days as promised. The colors/design were pleasing to the eyes and perfect. 👌 I loved that it was a true fit for my XL shirt size. The shirt I received is comfortable enough! 😍
4 augustus 2026
Review zonder uitnodiging
5 Star Experience
Their customer service is extremely responsive and helpful. They helped to stop automatic payments for a customer who passed away and even refunded the payments that were made after his death! Definitely one of the better places to have dealt with in the case of a deceased customer.
5 augustus 2026
Review zonder uitnodiging
I had a question and Valerie answered…
I had a question and Valerie answered it efficiently, and seemingly, with a smile.
6 augustus 2026
Review zonder uitnodiging
Great experience all around!
Excellent, responsive customer service, and quality, well made and beautiful clothing. Thank you!
4 augustus 2026
Review zonder uitnodiging
Customer Service
I made a mistake and ordered the wrong size shirt. I contacted support immediately after I sent in my order, asking to correct the size. I was contacted very promptly, by Erich, who informed me he had changed the size on the order. Great service.
5 augustus 2026
Review zonder uitnodiging
I needed to return two of four…
I needed to return two of four t-shirts. I requested a link to a return label and it was handled quickly, professionally and exceeded my expectations! Great job!
5 augustus 2026
Review zonder uitnodiging
All purchases loved by my wife!
I have purchased several items for my wife from Free Spirited. Each one of the items has fit perfectly, and, most importantly, my wife loves them and wears them all the time. That is fantastic!!
5 augustus 2026
Review zonder uitnodiging
People complement on them all the time
People complement on them all the time. Love them .well made
5 augustus 2026
Review zonder uitnodiging
My issue was handled quickly
My issue was handled quickly, was apologetic and even told me I was able to order their product from a different avenue without having to pay a membership price
2 augustus 2026
Review zonder uitnodiging
HAD SOME ORDER PROBLEMS-settled before dinner
HAD SOME ORDER PROBLEMS- emailed customer service, had a very polite "chat" , had the problem settled within @3 hrs after the emails. I would shop here again for MORE as soon as my purse will allow that!
4 augustus 2026
Review zonder uitnodiging
I took advantage of one T-shirt for…
I took advantage of one T-shirt for shipping only. Then was offered a "mystery shirt" for half price (shipping already paid). I took advantage of the offer - but was disappointed that my second "mystery shirt" was the same as the first one. I now have two identical tshirts -
3 augustus 2026
Review zonder uitnodiging
Antwoord van Free Spirited Clothing
Hi Ray,
Thank you for sharing your feedback. We’re sorry to hear that receiving the same Mystery Shirt design was disappointing.
Our Mystery Shirts are selected from the available designs within the current monthly rotation, and because the items were purchased during the same rotation period, there is a possibility of receiving the same design. While we understand that you were hoping for two different shirts, the mystery selection is based on availability at the time of fulfillment.
We’d be happy to help make this right. If you would like a replacement Mystery Shirt, please reach out to us and we can assist with arranging one for you. Our team has also been trying to reach out to you directly regarding this concern, but we have not yet received a response.
Please reply to our email or contact our support team so we can help resolve this for you.
Best,
Abby
Customer Support Manager
Free Spirited Clothing
ShopFreeSpirited.com
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