shopps.in Reviews 

Beware of this Fraud Website who Traps buyers and does not deliver.I Ordered a dining table Costing Rs 1, 52, 150/- on 24 Aug 24 from Shopping Platform “SHOPPS.IN” vide order number 615888.Even when I was ordering I got a Whattsapp call from their Customer care who politely lured me to place the order. I was promised that delivery will be made within 15 days of order. Even after 15 Days of order, When I didn’t receive my item or any dispatch detail from the seller I tried to contact them, I could not contact them as they had switched Off the number from which they had called and there was no response from their WhatsApp Chat also. Even their Customer care number(Given on website) was not working . After putting lot of efforts, I could contact them on WhatsApp Call on after 20 days of placing order. I was told by the representative that they accept that my delivery is delayed and all other orders in last 2 months have been delayed. I told them in that case they must cancel my order and refund my amount immediately They confirmed me that they have cancelled my order and forwarded my refund request vide Complaint No: RR615888/23/09/24 to their concerned department.
But after this, I again did not get information regarding the refund details from this Fraud Seller. I kept writing them emails and kept calling them on WhatsApp call but got no satisfactory reply. Did endless mail communication with them for refund but still did not get refund.Then I raised a Chargeback with my Credit Card Bank regarding this transaction that neither I received the ordered Items nor I got the refund. Seeing that I have Escalated the matter with Bank, On 03 Oct 24, I got Whatsapp message from a lady of MS DÉCOR, Moradabad, saying that their all the orders were delayed and this is the reason they could not deliver my item. When I told her to refund my amount immediately, She never responded back. Then I received a mail and call from the seller that, ‘Since I have raised chargeback with my Credit Card, Let the Banks deal with it” and threatened on call that they will see how I will get my money back now’.
They then played fraud with the Credit Card Bank also saying that they have already delivered the items and provided the bank a copy of Invoice of the order and a fraudulent copy of the Courier Slip as proof of delivery, which was never dispatched..Infact, the Ticket number of Courier Slip of RIVIGO MAHINDRA LOGISTICS is shown as Invalid on the website of RIVIGO MAHINDRA LOGISTICS.
Then I raised the matter to RBI Ombudsman on 08 Jan 25.When Bank was carrying out it’s Investigation, On 23 Jan 25, got a message from same(earlier) representative that their Owner(that Lady of MS Decor,Moradabad) wants will call me .After few minutes I got a whatsapp call from MS DÉCOR, Moradabad .When I told her that they did not deliver my item from last 05 months and they are Fraud, she kept the phone down and told “do Whatever you want, they will neither deliver the item nor refund my money back”. After few minutes I received whatsapp call from same representative again wherein he asked me why I have escalated the matter to RBI?I told him since you have done Fraud with me, so now get ready to face the music.In the mean time I contacted the Local Police with all the documents(Mail Communication and Whatsapp chats with this Fraud Website, Fraudulent Dispatch documents they had provided to Bank). SHO told me that I should had come to the them earlier as it’s just an open and shut case as I have all the evidences and assured me that they will be taught an Exemplary lesson. SHO immediately called on the number but their was another lady that side. SHO left a message for callback. Next day got a call from SHO, that same person had called up and they have immediately refunded the amount to my Credit Card, which I received.Though I have received my money back, but I have decided that I am not going to leave these Fraudsters and follow up them with Police and legally too so that they can't cheat any innocent buyer in future.Following are few things to be kept in mind while dealing with this Fraud Website.They will be very helpful and polite till the time you order from their website.They always call from Whatsapp number.They don’t have any shop or store and have tie up with some local vendor at Moradabad . Lady of MS DÉCOR, Moradabad is controlling all these Fradulent transactions and they have just copied all pictures shown on their website.You can notice, once someone puts a negative review regarding their shopping experience with SHOPPS.IN, you can see number of Positive reviews(sometimes 10-12) on a same day or within few days. You can very well make out that all the POSITIVE Reviews are PAID/FAKE reviews.If anyone facing same issue.Please report the matter with all proof to police and lodge FIR to sort them out.

I placed an order with this company in September 2024, but after nearly five months, my product has still not been delivered. I paid the full amount upfront, as they were offering a discount for advance payment. However, now no one is answering the customer care phone number, and there’s been no response to my emails. It feels like the company has completely disappeared.

I have already filed a complaint with cybercrime authorities and will continue to pursue legal action. DO NOT buy from Shopps.in.

I placed an order with this company but my parcel has not been delivered yet, and there is no reply from them.

Delayed delivery of the product and delayed responses to the customer.

We placed an order and paid for a mirror in October 2024 and still haven't received the product. The seller kep making promises to deliver but then changed the mobile no. and does not respond to messages!

wonderful venetian mirrors we got customized as per our needs .looks totally amazing .couldn't find these in local store and they didn't have our sizes too. was referred to by a previous customer so that was easy

This company is not the real manufacturer.
They order from other company.
The call center no. Doesnt work nor does anybody speak if you order.
If you give a bad review they wont even deliver your items

I got scammed by the website .

Please try calling the toll free no. - you will never connect .
The WhatsApp no. Doesn’t reply once you order .

I ordered a coffee table and tv unit for Rs.91800 .
Wanted a gst invoice then got the invoice with a logo of KARTGO.
Found out that these people don’t manufacture anything - they just buy from KARTGO and resell.

I reached out to KARTGO .They said that these scamsters have not made the payments to them so the products are not made yet . There is some Mr. Vijay who runs this scam .

Guys I have an email trail and WhatsApp conversation to prove all of this.

It’s been 40 days no receipt of furniture - especially after even being told that will get in 7 days .
They still say it will be delayed.

Purchased a console and a world map clock and received with good finishing to our office in Mumbai . Both are good quality

Fraud company after paying they will not send product.No one will pick the call.

I ordered a macrame swing and paid in advance via credit card and was promised delivery in 15 days .
I had to chase them for over a month to finally get the swing which was not the one I ordered.
Once again had to go on calling and messaging them with them promised using to replace it. But they never did .
They stopped answering my messages or calls and even changed their number.
Finally when I threatened to take legal action they replied to my message saying they will replace it but with no timeline. Basically never going to replace it ever.
Now, they are refusing to once again answer or replace it .

V

Worst company. Please don't buy. Promised me delivery in 2 weeks. Received items after 45 days. Was promised marble top centre table. They sent cheap laminate on top. Cust care guy is clueless. Sttops picking up phone after payment. They get materials from a cheap store in moradabad and quality is very poor. The owner in moradabad is also uncooperative. I strongly urge all buyers to beware. They claim the centre table top is marble but send mica. I can share pictures as proof. Cust care person will stop picking up phone after payment. He claims the owners are from Gujrat.

I wrote mails to them . For return/ exchange/ replacement. No reply at all from them
Is this the way to deal with a customer

Ordering was easy and customization was available. we discussed with their team and they gave good suggestions. we made one purchase to ascertain the quality and we are quite happy with what we got. will definitely continue to buy more

For money I give rating

Aesthetic marvel! This deer wall decor sparks conversations.

This Italian centre table is simple and elegant - give a nice touch to my living room

Honest helpful
And constructive

Excellent nice furniture Beautiful design nice workmanship