I have had good engagement with Cate on shop shops and her range of products is excellent. However I have struggled with issues after every single purchase I have made through Cate. I have purchased 4... Toon meer
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Lees wat reviewers zeggen
Eluxury 247 delivers as always! My items are even nicer in person: kudos to Audrey!! On the other hand, SS sent my purchase without the commercial invoice twice and FedEx had to resend it back to SS... Toon meer
Bedrijf heeft geantwoord
I've been a shopshops customer for years (love you Mumu!) and have purchased probably 10+ designer vintage handbags, new but discounted shoes, clothes, accessories, etc. The live shows are fun, I love... Toon meer
Bedrijf heeft geantwoord
I made a purchase following the size chart & surprise, surprise; the items were a NO fit. I immediately made contact for a full refund which they guaranteed but only recently received a response afte... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to ShopShops! The award-winning global livestream shopping app for fashion, beauty and lifestyle. Download ShopShops to discover authentic new and pre-loved designer goods and unlock the best deals. Join our global community for the shopping obsessed!
Contactgegevens
Verenigde Staten
- shopshopslive.com
3,1
Gemiddeld
78 reviews
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I have had good experience with most…
I have had good experience with most shops but a couple of shops having problems .
First one did not disclose there was a rip in leather of handbag and bag smells of smoke.
The other order is lost and have been getting the run around from Seel, insurance I’ve paid for all of my purchases .
Beware of who you shop
From on this forum
16 augustus 2024
Antwoord van Shopshopslive
Thank you for your review. We appreciate learning about your experience. Please let us know if you need any additional support by reaching out at https://www.shopshopslive.com/pages/contact.
James always helps me out
James always helps me out. This last situation was the best experience I’ve had.
James dealt with my situation quickly and it was not ignored. I’m not happy with some of the sellers on the app that are dishonest but customer service will handle the issue and for that I’m grateful. They thought they could get away with it but James got me my partial refund for not sending what was promised. Thanks James!! LOL
15 augustus 2024
Antwoord van Shopshopslive
Thank you for your review and feedback. We're so glad you had a good experience with our customer service team!
Most times you can see the sellers at…
Most times you can see the sellers at the store trying to get you deals. Love my purchases so far.
1 augustus 2024
Review zonder uitnodiging
Antwoord van Shopshopslive
Thank you for your review! We're so glad you've loved your purchases to date!
Just got a Céline boots from them and I…
Just got a Céline boots from them and I got the item within in 4 biz days! That’s amazing and I love the boots so much! The original price is over 1k and I got it in a little bit less than $400. Definitely will follow and keep shoppinggggg! Love it!
5 augustus 2024
Review zonder uitnodiging
Antwoord van Shopshopslive
Thank you for your review! We're so glad you got your Celine boots so quickly and that you love them! Happy shopping!
I have bought many bags from Japan and…
I have bought many bags from Japan and the U.S. on this app. No issues.
8 juli 2024
Review zonder uitnodiging
Antwoord van Shopshopslive
Thank you for shopping with us and for taking the time to share your review! We're delighted to hear that you're enjoying your experience on ShopShops—it means the world to us.
1/2 star for this store
1/2 star for this store. Please do not buy bags here or in any of the live show store. Super delayed shipment and zero customer service. you’re on your own and most of the stores ate scammers! pls report any issues to BBB. They have no return and if you return or do not pay the import taxesz You will pay for return shipping of $300 plus. It means you cannot return. Pls report any issues to BBB USA about this shop shops.
1 juli 2024
Review zonder uitnodiging
36D bras…
I made a purchase following the size chart & surprise, surprise; the items were a NO fit. I immediately made contact for a full refund which they guaranteed but only recently received a response after numerous contacts. They waited to acknowledge me until the 30 day return policy had passed & have offered me my shipping cost back, a 15% discount & to keep the useless bras as if I'm a storage unit. They have since offered me 25% but I feel that I am justified in requesting a refund for items that were improperly advertised.
I wish I would have read the reviews first.
15 mei 2024
Review zonder uitnodiging
Antwoord van Shopshopslive
Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience didn’t meet your expectations. Providing high-quality products that match their descriptions is a priority for us, and we hope to have the chance to regain your trust in the future.
Warpdoor/shopshops
Horrible. Do not buy from warpdoor japan ltd nor ShopShops. They sent a fake Louis Vuitton cardholder and i lost $523.00. It cost more than the Louis Vuitton store. They are scammers. Please don’t buy from them. Read all the other bad reviews.
3 mei 2024
Review zonder uitnodiging
Antwoord van Shopshopslive
We’re truly sorry to hear about your experience and believe we can make things right. We take authenticity very seriously at ShopShops. If a product is determined to be inauthentic, we will certainly refund the item, and the seller may be banned from the platform. You can read more about our process on that in our terms of service: https://www.shopshopslive.com/pages/terms-of-service. Please reach out to our team at service@shopshopslive.com with your order information so we can look into this for you. We hope to have the chance to regain your trust in the future.
Great deal and fast shipping!
I purchased a Theory 100% cashmere sweater and an LV carryall in monogram. The shipping was super fast, and the price was great! The LV bag is also authenticated by Entrupy! will come back for more!
1 april 2024
Review zonder uitnodiging
Still waiting on my order
Hey I’ve ordered a Louis Vuitton bag on march 28 2024 I paid an amount of 252.64 dollars ,a small sling bag
Today is the 14 April I’m still waiting on my bag
Is there anyone who can help me get in touch with ShopShops and please get back to me
My order number is 2303241101039707
28 maart 2024
Review zonder uitnodiging
Don’t order from this app
Don’t order from this app. I ordered a Celine nano two way bag and it’s been more than 20 days no delivery it says in the app that it’s been shipped but it’s not. I tried to chat the seller and the contact support on their app but no answer. This app is a scam
20 februari 2024
Review zonder uitnodiging
Delivery and customer service sucks!
It takes forever for them to send your item, I have one item that says processing until now and I ordered it last November 25,2023 and it also said it will be shipped from NY. On the website when you order it says that 3 days for same country and 21 days for international. I already contacted shopshops customer service too. The only fast delivery that I never expected to happened is their cheap mystery boxes, do not fall for it! And also, seller WARPDOOR Japan LTD refunded me for my item after two days from buying the item and told me that it was sold at the shop. I am hoping to get my last item delivered or just get my refund.
11 december 2023
Review zonder uitnodiging
Received fake purse
Received fake purse. Got it authenticated by Real Authentication, and now they're taking forever respond to my emails of concern. They do not stand by what they sell and their guarantees of authentication.
No seller is safe - even Mumu, who is the most popular person on this app.
26 september 2023
Review zonder uitnodiging
Got a fake Chanel… furious
Got a fake Chanel… furious. Waiting to hear back from Ss.
10 juli 2023
Review zonder uitnodiging
Yangyang on Shopshops Sold me a FAKE…
Yangyang on Shopshops Sold me a FAKE Chanel bag worth $ 4700, will NOT acknowledge and will not refund.
2 juni 2023
Review zonder uitnodiging
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