ShopThing Reviews 

All i have ever bought came as seen on the App.

I have a few things and have been completely in love with my items. i would 100% recommend shop thing to everyone. The items have been in excellent condition and as described on the lives

DO NOT BUY FROM SHOPTHING!!!! Ordered a Versace Croc Embossed clutch from ShopThing on 9/22/25. Item was due to arrive on 10/10/25. Tracking number from an unfamiliar shipping company indicated package was delivered on 10/9/2025, however, item was not received. Contacted ShopThing on 10/12/25 to report LOST/Missing item. Per ShopThing package protection policy “If you have purchased package protection and your package tracking shows delivered but you do not have your order, please allow 5 business days for your shipment to be investigated.  It can often be the case where a package may have been sent to a neighbor, prematurely marked as delivered or redirected to another depot or parcel pickup location. “ Communicated with three individuals (Mariam, Mary and Sharon) from ShopThing from the 12th-17th.As of 10/18/25, issue is STILL not resolved. Package have not been recovered. ShopThing is not honoring their policy to COVER packages of HIGH TICKET items with package protection if lost or damaged. Their excuse is that package is ONLY COVERED if it is lost or damaged via TRANSIT, which isn’t indicated in their policy for lost items. Imagine if I had purchased a Chanel or Hermes item!!!!NEVER SHOPPING THIS APP AGAIN.

Great shoes. At great price Love it

Terrible experience twice. The first time they lied about the condition of the shoes I bought. Gave them another chance and ordered a bag on September 25, and it still hasn’t even shipped. For a “luxury” app, the service is unreliable and disappointing.

Amazing experience

I placed an order for a clutch on September 18, 2025, and as of today, September 26, 2025, I have not received any shipping updates. The delay in delivery has been disappointing, and I am very dissatisfied with the lack of communication.

At this point, I do not intend to shop here again due to this experience.

I love shopping at ShopThings because they have unique things sometimes you can’t find at other websites, my only issue is the shipment takes too long .

Great deals, no issues

It was so easy buying from the platform. I like the prices I got for my purchases and hoping to buy more.

I just discovered this app and I have been addicted ever since b/c you literally find the best deals here. I am a huge luxury consignment shopper from sites like The Real Real, Fashionphile, and others, and Shopthing has been a major game changer for me recently. My only complaint is sometime when you message about sizing to the shopper, some are much quicker to respond than others, which is dangerous b/c your size may sell out before you get a reply.

Everything is perfect, I highly recommend it

I've been shopping on this app for quite some time. I would say that I frequent the app about once a day and maybe average a purchase of once a week for the last 2/3 months. I understand the rules are the rules and government taxes are what they are. But I ran into two MAJOR issues that I believe all buyers should be AWARE of lately. First thing, when you purchase a mystery gift you have to purchase, they item from that said mystery gift if you win the gift card and then await a refund. So, make sure you have additional funds available to do so. Second MAJOR thing, for ALL US buyers if you buy in CAD or from a seller in CAD you WILL have to pay additional DUTY taxes, and the seller has no clue what these tariffs could actually be mines have ranged from $20 to $80 per package/item. I am truly disappointed that you actually think you're getting a deal but ultimately may wind up paying more than the item is actually worth in the end. Although the items are genuine and usually in great condition, I'll have to take a pause from purchases after I receive my next couple of items because the unknown can get to be too pricey and ShopThing customer service has an oh well attitude about it.

Look like the pictures but the delivery time is little bit long.. Thanks anyway

Toooo slow in confirming and shipping the order. By the time you get the order it is easily 3-4 weeks.

Shopthing gives so much variety of items to love and purchase, and once you find your piece. Buying and transaction is a swift. Items comes in wrapped with love and care.

It took a week to have my item confirmed, I had a question you guys totally ignored. I wanted to have this item before I went on vacation, ordered 3 weeks before leaving to ensure it would be enough time but the whole process by the time I get my it will be about 5-6 weeks. You didn’t answer my question if I can just cancel the item, and will still proceed to ship and charge me. This is frustrating.

My experience has mostly been positive. I would recommend investing resources into shortening the time to shipment. It should not take up to 3 weeks to ship. Otherwise, please continue to enhance the app. Recommendations based on past purchases could be better.

I order from ShopThing often and have always had a great experience. Most recently, I purchased a preloved Chanel wallet — it arrived quickly and was in excellent condition, exactly as described. I really appreciate their reliable service and smooth process every time.