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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have been purchasing from ShopThing for years now . They have some really amazing deals and great live shows . I had reached out to ShopThing customer support for a few incidents and they responded... Toon meer

Beoordeeld met 4 van de 5 sterren

The app is good, definitely lots to choose from. Sometimes shipping is super fast (they usually say that in the event) but regular shipping takes a while. Also, double check prices online before ord... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I’m happy with the items I’ve ordered, but I’m noticing that the shoppers on the Canadian side of the site are so tiny now that it’s just unrelatable. Tiny as in size 23 - 25 in jeans. I’m not a big p... Toon meer

Beoordeeld met 5 van de 5 sterren

• Access to luxury at a deal – You get designer pieces at insider prices you normally wouldn’t find. • Thrill of the hunt – It feels like a live treasure hunt where you never know what gems will... Toon meer

Bedrijfsgegevens

  1. Online marktplaats
  2. Prijsvechter
  3. Handtassenwinkel
  4. Kringloopwinkel
  5. Damesmodewinkel

Geschreven door het bedrijf

With an audience of over half a million, ShopThing is North America’s #1 luxury marketplace app available on iOS and Android, powered by video, that connects customers with off-price brand new and pre-loved luxury inventory including Christian Louboutin, Saint Laurent, Chanel, Gucci, Versace, and more. Our world-wide Sellers create engaging short-form shoppable videos for our audience to shop instantly from the palm of their hand!


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

887 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 69% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

10/10

I love my bag, super good service, good communication, as described. I'll continue to buy with this seller!

21 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

ShopThing experience …

I have been purchasing from ShopThing for years now . They have some really amazing deals and great live shows . I had reached out to ShopThing customer support for a few incidents and they responded extremely quickly ,within a day or even as little as an hour on weekdays . They were able to resolve my issue on both occasions and I was very pleased with their service. Definitely recommend for great designer deals .

6 april 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Shoppers are unrelatable to most

I’m happy with the items I’ve ordered, but I’m noticing that the shoppers on the Canadian side of the site are so tiny now that it’s just unrelatable. Tiny as in size 23 - 25 in jeans. I’m not a big person by any stretch, small-medium, size 28/29 Jean, but this site makes me feel like a cow. There were a few more normal bodies at first, but now they all seem to have shrunken. Ergo, most of the items they are trying on/selling are tiny. They occasionally put on something larger, like a medium or a 29 in a jean, and pin it back with their hands. This is basically a site for very thin people, and therefore very young people. I’m deleting it.

31 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delivered exactly what I ordered- I…

Delivered exactly what I ordered- I have ordered over 10 products from ShopThing and they have all been delivered on time and as described- I usually order only new products.

4 maart 2026
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Hi Andrew! 10 orders and counting, we appreciate you!! Thanks for leaving this review and for shopping with us!

Beoordeeld met 4 van de 5 sterren

The app is good

The app is good, definitely lots to choose from. Sometimes shipping is super fast (they usually say that in the event) but regular shipping takes a while.
Also, double check prices online before ordering as I ordered a dress once that was cheaper online than in the app. I always thought they had better deals than anywhere else. After I reached out to customer care, they offered credit on next purchase with this shopper..

31 maart 2025
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Hey Agnese! Thanks for leaving this review, and glad you were able to get things resolved with our support team that is great news. We hear you! We’re always looking for the best deals too! We’re constantly working to make sure ShopThing is THE place you can count on for the best finds/prices so its your one stop shop!

Beoordeeld met 5 van de 5 sterren

Since discovering ShopThing it has made…

Since discovering ShopThing it has made my shopping life so much easier. Curated pieces at the best value and quality selected by trusted females. Live every piece I’ve gotten

20 maart 2026
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Becky!! You are the best, thanks so much for leaving this review and so glad you love shopping with us and happy with your purchases!

Beoordeeld met 5 van de 5 sterren

A fantastic platform for great design…

A fantastic platform for great design at great prices.

17 maart 2026
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Janus! Thank you for taking the time to leave this review, and SO happy to hear you are enjoying the App experience and shopping with us. Cheers to scoring more amazing deals!

Beoordeeld met 5 van de 5 sterren

Great luxury finds and secure shopping, but the app feed could be cleaner!

I recently purchased a Prada wallet through this platform, and I’m so happy with it. It arrived in excellent condition, and I’m already using it. The transaction was incredibly smooth, and the item was exactly as described.

What I loved:
• Direct Bargaining: I really appreciated the opportunity to bargain directly with the seller. It’s great to be able to negotiate a discount that works for you.
• Authenticity Peace of Mind: Their refund policy is a game-changer. Knowing you can get your money back if an item is proven to be fake makes buying luxury items so much less stressful.

One area for improvement:
The only downside is that the app/website can feel a bit cluttered. Items that have already been sold often stay in the feed "forever," especially when sellers repost videos. It would be much better if the sold items were removed or filtered out more efficiently, so it's easier to see what is actually still available.

Overall, it’s a fantastic place for designer finds, and I’ll definitely be back!

9 november 2025
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Hi Lynel! We really appreciate you taking the time to leave this review! We’re so happy to hear you’ve had great experiences shopping with us. It means a lot to know you feel confident with our authenticity guarantee, that peace of mind is exactly what we aim for!

We also truly appreciate the feedback. We’re always looking for ways to improve the app experience, so if you have any other thoughts, please share them at hello@shopthing.com, we always love to hear how we can make things better if we can!

Beoordeeld met 5 van de 5 sterren

communicative and quick

Shopthing is communicative and ships quickly. So many options from designers, to designs, and price ranges. Everything is authentic!

15 juli 2025
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Hi Aali! We are so happy to hear you have been happy with our support and shipping! We love to hear you are also enjoying all the selection and prices! We want to always ensure customers are getting the best deals! Cheers to scoring more finds!

Beoordeeld met 5 van de 5 sterren

I honestly love shopping with…

I honestly love shopping with shopthings live , its been so much easier with shopping , thank you and keep doing your best to satisfy us the customers.

9 januari 2026
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Pacie we honestly love you! Thanks so much for taking the time to leave this review. Our shoppers and sellers are working HARD to ensure customers are getting the best DEALS. We can't wait to help you find more amazing finds!!

Beoordeeld met 5 van de 5 sterren

Overall Good

Overall, I have had a positive experience with ShopThing. I have placed 20 or orders over the few years. Shipping does take a really long time and sometimes they cancel orders but that doesn’t bother me.

8 maart 2026
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

YES!!! So happy we could help you score so many great finds! Thank you for being such an amazing customer, and we really appreciate your understanding when it comes to cancelled orders. We know it’s not ideal, but it can happen with the live nature of in-store sales.

Our shoppers are always moving fast and doing their absolute best to secure items in real time, we’re truly out here fighting for those deals for you! It’s serious business!!!

Beoordeeld met 2 van de 5 sterren

Twice I have Ordered items and got a…

Twice I have Ordered items and got a follow up email saying the item isn't available. It's poor policy to notify a customer they've made a purchase and then say they didn't because the item isn't available. I also made a purchase and when i got the item it was something that should never have been sold. The condition of the preloved item was awful and customer service protected the seller not the buyer.

6 maart 2026
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Hi Tara!

Thank you for taking the time to leave your feedback. We are so sorry to hear you have not been happy with your recent experience.

As our sales take place live and in real time from retail locations, there are instances where items may sell simultaneously in-store while a purchase is being completed online. While we work closely with our retail partners to secure and manage inventory as accurately as possible, we unfortunately do not have full control over in-store sales at the same moment. That said, we recognize the importance of a seamless experience and are continuing to improve processes to minimize these situations.

With regard to marketplace orders, we do have an internal process to review any potential item discrepancies based on the product listing and accompanying media for comparison. As preloved items may naturally show signs of wear, we also work with sellers to provide a resolution where appropriate. We’re sorry to hear that the outcome in this case was not satisfactory with the resolution provided.

In light of this, our customer service team will be reaching out to you directly to further discuss your experience and see what we can do to make things right.

We do hope to have the opportunity to welcome you back and provide a much better experience next time! Once again thank you for taking the time to leave this review.

Beoordeeld met 4 van de 5 sterren

Great experience with this shop

Great experience with this shop. They are always prompt in responding and very helpful in assisting customers with a resolution. Excellent customer service! 😊

7 maart 2026
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Hi Carla! We are SOO happy to hear you have had a great experience with us! It is great news to hear our team is communiating with you promptly and you were happy witht the resoltion provided.

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