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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I purchased Burberry jacket and I was very disappointed with the packaging .it was like u receive something from cheap website or from Amazon. The quality is good but there is no ethuntication certif... Toon meer

Beoordeeld met 1 van de 5 sterren

Second time this has happened to me! I purchased an item, received confirmation for the item, charged my credit card for the item, waited 3+ weeks for the item… to THEN be told “item is unavailable”..... Toon meer

Beoordeeld met 5 van de 5 sterren

I just purchased a beautiful bag at an excellent price. Actually the BEST price I’ve seen anywhere!When I signed up I received a first time discount code for 25.00 off. However, I forgot to use it. I... Toon meer

Beoordeeld met 5 van de 5 sterren

• Access to luxury at a deal – You get designer pieces at insider prices you normally wouldn’t find. • Thrill of the hunt – It feels like a live treasure hunt where you never know what gems will... Toon meer

Bedrijfsgegevens

  1. Online marktplaats
  2. ook in
  3. Damesmodewinkel
  4. Handtassenwinkel
  5. Kringloopwinkel
  6. Prijsvechter

Geschreven door het bedrijf

With an audience of over half a million, ShopThing is North America’s #1 luxury marketplace app available on iOS and Android, powered by video, that connects customers with off-price brand new and pre-loved luxury inventory including Christian Louboutin, Saint Laurent, Chanel, Gucci, Versace, and more. Our world-wide Sellers create engaging short-form shoppable videos for our audience to shop instantly from the palm of their hand!


Contactgegevens

Houd rekening met het volgende

3,9

Goed

TrustScore 4 uit 5

910 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 15% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,9

Alle reviews

(910)

101 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Twice I have Ordered items and got a…

Twice I have Ordered items and got a follow up email saying the item isn't available. It's poor policy to notify a customer they've made a purchase and then say they didn't because the item isn't available. I also made a purchase and when i got the item it was something that should never have been sold. The condition of the preloved item was awful and customer service protected the seller not the buyer.

6 maart 2026
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Hi Tara!

Thank you for taking the time to leave your feedback. We are so sorry to hear you have not been happy with your recent experience.

As our sales take place live and in real time from retail locations, there are instances where items may sell simultaneously in-store while a purchase is being completed online. While we work closely with our retail partners to secure and manage inventory as accurately as possible, we unfortunately do not have full control over in-store sales at the same moment. That said, we recognize the importance of a seamless experience and are continuing to improve processes to minimize these situations.

With regard to marketplace orders, we do have an internal process to review any potential item discrepancies based on the product listing and accompanying media for comparison. As preloved items may naturally show signs of wear, we also work with sellers to provide a resolution where appropriate. We’re sorry to hear that the outcome in this case was not satisfactory with the resolution provided.

In light of this, our customer service team will be reaching out to you directly to further discuss your experience and see what we can do to make things right.

We do hope to have the opportunity to welcome you back and provide a much better experience next time! Once again thank you for taking the time to leave this review.

Beoordeeld met 4 van de 5 sterren

Great experience with this shop

Great experience with this shop. They are always prompt in responding and very helpful in assisting customers with a resolution. Excellent customer service! 😊

7 maart 2026
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Hi Carla! We are SOO happy to hear you have had a great experience with us! It is great news to hear our team is communiating with you promptly and you were happy witht the resoltion provided.

Beoordeeld met 5 van de 5 sterren

Amazing customer service

Amazing customer service.
I had an issue with a shipment but it was quickly and professionally resolved.
Purchased multiple items from here and enjoy shopping with the various shoppers as they hunt down deals
Highly recommend this site if you don’t mind paying a fraction of the cost for designer items.
Looking forward to my next purchase

27 februari 2026
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Hi Cosetta! We really appreciate you taking the time to share this 🤍 So glad we were able to resolve your issue smoothly, and even happier to hear you’re enjoying the deals and shopping experience!! Thank you so much for shopping with us!

Beoordeeld met 5 van de 5 sterren

Great price ….fast shipping..pleats on…

Great price ….fast shipping..pleats on time and few goodies from Sweden ..❤️❤️

23 februari 2026
Review zonder uitnodiging
Logo ShopThing

Antwoord van ShopThing

Mia! We are so happy to her you've scored some amazing finds from the Sweden events! We love our sellers who are constantly bringing us such amazing finds! Cheers and happy shopping!

Beoordeeld met 3 van de 5 sterren

Quality items , no return policy disadvantage

I give an over all rating a 3, items I have received has always been authentic however the no return policy is a disadvantage. Prices are reasonable, but double check and make sure it’s worth the investment. Research sizing especially for how shoes can run in sizes, because once you purchase you are stuck

8 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Duties/fees were not properly disclosed…

Duties/fees were not properly disclosed before sending the item to me. I would’ve never ordered something from them if I knew I’d be getting a bill weeks after receiving the item. Theirs terms and conditions are misleading that all duties, taxes and fees are incuded in their purchase price. Customer service was no help, and they sent me a link to a completely different set of policies to read. They should be more clear when selling items across borders.

2 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best app ever

Best app ever, I bought +20 items here, sold a few as well. Everything was great, no issues, great sales all the time!

30 januari 2026
Review zonder uitnodiging

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