ShopThing Reviews 

I recently purchased a pre-loved Louis Vuitton bag and couldn’t be happier with the experience. The bag arrived in truly mint condition, exactly as described by the seller, and was beautifully packaged. It also came with proof of original purchase and authentication certificates, which gave me complete confidence in its authenticity.

While the delivery did take about a month, Mary from ShopThing was incredibly supportive throughout the process. She kept me informed every step of the way and took the time to explain how transactions work on their platform, which really put my mind at ease.

Overall, a trustworthy and professional experience. I would definitely purchase from them again.

I purchased a D&G dress and they sent me the wrong order! I was sent a top, not the dress that I ordered at all!

No one has responded to me yet to fix this problem.

I absolute LOVE Shop Thing!
This app is amazing. Customer service is top notch and delivery is excellent.

I am giving 3 stars just because there are some sellers that are amazing, Iryna, Elaine, Cristina, Veronica, @found are wonderful. They always keep their items available after purchase. I have my issues with a specific seller that I have communicated with multiple times with customer service, and she drives me nuts because she constantly cancels most of my orders. The show can be live, and she will still not confirm my orders. Next thing she cancels, and the following show for the same brand, she will repost the same item I bought and was canceled, and increase the price from what I had paid days before. It doesn't matter what the policy for sellers says that discourages sellers' cancellations, shopthing doesn't apply those to their preferred sellers. The only reason why I stay in this app is because of the sellers I mentioned above. Sometimes this particular seller doesn't confirm orders for daysssssss, just to cancel later. I do not think she follows through by returning to the shop as soon as she has orders; she probably waits too long and loses the items because they are sold out. Shopthing, don't ruin your reputation for this seller, please, you know who she is, check my emails. I don't mind waiting for the time of delivery, as long as the time of shipping is specified, which sellers can show on their show notes. Also, the protection policy doesn't cover packages marked delivered by the sketchy company they use. I would rather pay more in shipping than lose packages with companies that are stealing them. I am thankful they worked with me this time with something that got lost, but that means that other packages might just suffer the same fate. Shopthing, I want to love you. Please improve your buyers' experience, we really want to shop from you, as shown in the many dollars I have spent with you.

I love my bag, super good service, good communication, as described. I'll continue to buy with this seller!

Great variety of authentic luxury products at excellent prices!

I have been purchasing from ShopThing for years now . They have some really amazing deals and great live shows . I had reached out to ShopThing customer support for a few incidents and they responded extremely quickly ,within a day or even as little as an hour on weekdays . They were able to resolve my issue on both occasions and I was very pleased with their service. Definitely recommend for great designer deals .

Never buy anything from them. They sent me the wrong item which I returned to them and then they told me I still have to pay $75 in duties. So now I paid $75 for nothing and hours of my time was wasted. They are just a scam and their customer support is use less.

I’m happy with the items I’ve ordered, but I’m noticing that the shoppers on the Canadian side of the site are so tiny now that it’s just unrelatable. Tiny as in size 23 - 25 in jeans. I’m not a big person by any stretch, small-medium, size 28/29 Jean, but this site makes me feel like a cow. There were a few more normal bodies at first, but now they all seem to have shrunken. Ergo, most of the items they are trying on/selling are tiny. They occasionally put on something larger, like a medium or a 29 in a jean, and pin it back with their hands. This is basically a site for very thin people, and therefore very young people. I’m deleting it.

Item were as described

Fast shipping
Quick response
Great customer service

Very good. Fast

Delivered exactly what I ordered- I have ordered over 10 products from ShopThing and they have all been delivered on time and as described- I usually order only new products.

The app is good, definitely lots to choose from. Sometimes shipping is super fast (they usually say that in the event) but regular shipping takes a while.
Also, double check prices online before ordering as I ordered a dress once that was cheaper online than in the app. I always thought they had better deals than anywhere else. After I reached out to customer care, they offered credit on next purchase with this shopper..

Since discovering ShopThing it has made my shopping life so much easier. Curated pieces at the best value and quality selected by trusted females. Live every piece I’ve gotten

A fantastic platform for great design at great prices.

I recently purchased a Prada wallet through this platform, and I’m so happy with it. It arrived in excellent condition, and I’m already using it. The transaction was incredibly smooth, and the item was exactly as described.

What I loved:
• Direct Bargaining: I really appreciated the opportunity to bargain directly with the seller. It’s great to be able to negotiate a discount that works for you.
• Authenticity Peace of Mind: Their refund policy is a game-changer. Knowing you can get your money back if an item is proven to be fake makes buying luxury items so much less stressful.

One area for improvement:
The only downside is that the app/website can feel a bit cluttered. Items that have already been sold often stay in the feed "forever," especially when sellers repost videos. It would be much better if the sold items were removed or filtered out more efficiently, so it's easier to see what is actually still available.

Overall, it’s a fantastic place for designer finds, and I’ll definitely be back!

Shopthing is communicative and ships quickly. So many options from designers, to designs, and price ranges. Everything is authentic!

I honestly love shopping with shopthings live , its been so much easier with shopping , thank you and keep doing your best to satisfy us the customers.

Overall, I have had a positive experience with ShopThing. I have placed 20 or orders over the few years. Shipping does take a really long time and sometimes they cancel orders but that doesn’t bother me.