Shoptiques Reviews 

222
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My order arrived on time and your website is very user friendly. I was more than impressed when I saw the handwritten thank you card with my order. Love the jeans I got. Will definitely shop with you... Toon meer

Beoordeeld met 5 van de 5 sterren

The item I purchased was about $40.00 cheaper from your shop that in other places, it's a beautiful piece. The item was packaged really well, overall, a great transaction.

Beoordeeld met 5 van de 5 sterren

I ordered a picture frame from Shoptique because the one I ordered from a different company arrived broken. This one was packaged the way it should have been and treated with care. The thank you note... Toon meer

Beoordeeld met 5 van de 5 sterren

Products were well packaged and arrived 2 days early! The soups were wonderful! Just in time for fall, The hand cream from Toasted Crumprt and the candle were repeat orders. Wonderful place to buy... Toon meer

Bedrijfsgegevens

  1. Online marktplaats
  2. ook in
  3. Babykledingwinkel
  4. Damesmodewinkel
  5. Kinderkleding

Geschreven door het bedrijf

Shoptiques is a marketplace connecting independent boutique retailers with shoppers who want something they can't find at the mall. Every product is stocked by an independently-owned boutique, hand-picked by the owners themselves. Discover merchandise by category, by neighborhood, or by individual store. One-of-a-kind apparel, jewelry, accessories, home goods, and gifts from thousands of small businesses across the country, all in one place


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

222 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,8

Alle reviews

(222)

124 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Fast shipping

Fast shipping, nice packaging that included a personal written note from the boutique. I was excited to see it came from a small business in Lafayette, where I grew up as a child. I will definitely make a stop next time I pass through.

29 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order. Item was well priced and shipping was fair. The package was received in a timely manner and was packaged well.

7 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful and easy

I called the boutique the skirts were from (carlyz craze) and the lady was very nice and helped me with sizing. The Skirts are exactly what I wanted.

13 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. I had ordered the wrong item and reached out to Debbie at customer service, who insured I would receive the item I wanted. Communication was easy and the product is of great quality. Thank you.

2 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The Customer Service response time is…

The Customer Service response time is extremely slow. They offer a phone number to call, but there is never anyone available and if you hang on long enough, the call will be disconnected. The response time via email is extremely slow and questions/issues do not get fully answered. In addition., shoptiques is not offering great prices and they charge you for return shipping and often shipping at purchase. The time to receive the item is extremely long. I received the wrong item, and actually had to prove it by sending pictures. I ordered a denim jacket and it’s been weeks and I don’t think the correct jacket has even been sent. Overall, I recommend finding your item on another site as it will be likely less expensive and you will likely receive it in a timely manner.

2 juni 2025
Review zonder uitnodiging
Logo Shoptiques

Antwoord van Shoptiques

We’re truly sorry to hear you had a frustrating experience, and we appreciate you taking the time to share it. We always aim to provide great service, though it’s clear we fell short of your expectations this time.

To clarify for others reading:

Your first order was returned using our standard return policy, which does not deduct original shipping costs (you were not charged).

Your second order was actually $25 less than the first due to a promotional sale—same item, just at a discounted price.

Unfortunately, the wrong item was sent, and while we did ask for a photo to confirm (which helps us avoid repeat errors), we immediately offered to send the correct jacket at no additional cost to you—including all shipping.

We recognize that response times may have been slower than ideal and we’re actively working on improving that. We're sorry this experience left you dissatisfied. That said, we did try to make things right and are still happy to help if there’s anything unresolved.

—The Shoptiques Team

Beoordeeld met 4 van de 5 sterren

Great variety and access to lots of small businesses

I think Shoptiques as an org/website is great. The only reason I knocked off one star is that some of the vendors on the site are not 100% reliable. Items delayed, items out of stock, wrong items sent. Everything gets corrected so not a huge deal, but users need to realize they are not buying from "professional" ecommerce sites but small boutiques, so not totally seamless. But kudos to Shoptiques for managing all this!

14 mei 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

S.Am

I bought an item but then the boutique didn’t have it in stock.
I should’ve gotten money back, not a gift card because I ordered the item. I didn’t return it.

21 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful company

Wonderful company. Seamless ordering, quick delivery! Items came hand wrapped and a hand written thank you note!!! Customer service like I haven’t seen in a very long time! Keep up the good work!

16 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would shop at Shoptiques Again!

Was looking for a Monkey Mango scarf in a pink shade that my local store didn't carry so I did an online search and found one at Shoptiques--YAY!!! Was also able to charge it to my PayPal acct. Scarf was even delivered to my home a day ahead of schedule!

21 april 2025
Review zonder uitnodiging

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