We had a very good guide who made the experience interesting and enjoyable. We saw plenty of the main sights and felt safe at all times. The only negative was we had to make our way to Segway base wh... Toon meer
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Lees wat reviewers zeggen
The process and options were clearly represented. It was easy to review the tour agenda, pricing and customer comments. One step that was not quite as well defined was listing customers and birth dat... Toon meer
I've used Shore Excursions Group before and this was the first time where we are asked to purchase trip cancellation coverage. Curious when that started? Our trip isn't until February 2027 - never kn... Toon meer
It got a little shaky at the end, I set up payment through PayPal, but instead of confirming at the end, billing page just disappeared. Then I went to PayPal site and there was nothing about this pur... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Shore Excursions Group is the market leading and world's largest shore excursion company. Since 2008, we've provided cruise passengers with higher-quality, lower-priced, and smaller group shore excursions from a portfolio of over 4,000 tours in over 300 ports that covers 99% of major cruise line itineraries. Over the last 17 years, we've delivered more than 4.9M excursions with a 4.7 out of 5 star rating from more than 49,200 reviews. Our excursions are higher quality, lower priced, and travel in smaller groups averaging just 12 guests per departure, allowing our guests to truly connect with the local culture and enjoy a more enriching travel experience. Our website provides a personalized shopping experience highlighting the top-rated and most popular excursions in each port of call with authentic photos, videos, and reviews from other guests. Our proprietary itinerary search technology makes booking easy by displaying the excursions guaranteed to work for your ship's scheduled arrival and departure into each port of call. We also feature hand-curated multi-port packages with the top-rated excursion for each port bundled together at an additional discount. Our Unique Approach While the cruise lines and other companies also offer excursions, we are the experts and our experience and approach set us apart. Our exceptional excursions travel in smaller groups and visit more interesting and authentic locations, using more personalized tour guides. Our team uses a comprehensive approach to select the leading guides and best tour providers around the world. Every excursion is carefully curated and closely monitored through quality control and customer feedback. High quality service is very important to travelers and leads to better experiences with higher satisfaction. We encourage you to call us, so our experts can answer your questions and help you select the best excursions for your cruise.
Shore Excursions Group- Best Excursions, Best Prices. Guaranteed.
Geschreven door het bedrijf

- We are committed to offering you the best excursions so you can enjoy your vacation experience.
- -Lower Prices than the Cruise Lines -Higher Quality than the Cruise Lines -Money Back Guarantee -24/7 Support for Travelers -Guaranteed Return to Ship
Lowest price guarantee, High Quality Excursions, Guaranteed Return to Ship
24/7 Traveler Support - We have never had a customer miss their ship!
Contactgegevens
1560 Sawgrass Corporate Parkway, Suite 120, 33323, Sunrise, Verenigde Staten
- 866.999.6590
- Info@ShoreEx.com
- shoreexcursionsgroup.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 76% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The website hung up/froze a few times.
Lots of Great Tours to Choose From
Easy to use the online tools to find excursions that fit with the cruise itinerary.
Reasonably priced excursions; great reviews!
Got quick, helpful response from the Shore Excursions Group team.
Great deals and seamless purchase.
lost out on a few that we wanted
lost out on a few that we wanted, but otherwise great choices
Simple and straightforward
Simple and straightforward to select shore excursions. Also simple and straightforward to book and pay for them.
Easy to navigate site.
No visible option to apply Costco Travel Agency Discount
There was no visible option to apply Costco Discount to our order.
Cruise Credit Code selection link not showing
The selection for applying a credit/discount code did not appear on any device I tried, mobile, laptop or otherwise.
Otherwise, excellent selection
Incredibly Easy to Book
They have a great selection of tour at completive prices. Best of all is their guarantee to get you back to your ship in time for departure.
Simple and easy
This group was great
This group was great. Very helpful when the shuttles weren't running and we couldn't get to the departure location. Kind guides took us to beautiful locations where we got the adventure of a life time.
Easy to navigate for the purchase.
Easy to navigate for the purchase.
Fantastico
Fantastico! Jose was great. He made great choices and was able to meet the needs and wants of our group.!
Highly recommend this tour.
It took forever to get the emailed…
It took forever to get the emailed booking code or number, the delay in receipt of the code made me think that it was something with my computer and caused me a great deal of stress trying to find another way to get the code and then I called nobody with cruises.com could help give me a very lengthy explanation of how to submit a form for a claim it should all be able to be completed in a very simple process on the website it should be simpler to just process the order without having to access an emailed code.
This offer came up via email as…
This offer came up via email as addition to my cruise booking which caught my attention
Easy to follow and order
Several choices of itineraries
Several choices of itineraries. I don't enjoy doing this on line. I refer the one on one with a live agent.
Our tour guide in Roatan
Our tour guide in Roatan, Honduras, Shamir, was beyond amazing. My wife and I had an AMAZING time and are extremely grateful of having run across Shamir. To Shore Excursions Group, thank you for employing an amazing tour guide who went above and beyond for us and did us really well and showed us a really good time. When we come back to Roatan with the family, we will be requesting Shamir for another amazing experience.

Antwoord van Shore Excursions Group
I did not receive a code
I did not receive a code. It took several phone calls and emails to get the problem resolved. I also didn't realize that when I selected points to cover the excursion, I would not get the remainder not used back. I lost many points because of this.
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