Shore Excursions Group Reviews 

7.244
•
TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

We had a very good guide who made the experience interesting and enjoyable. We saw plenty of the main sights and felt safe at all times. The only negative was we had to make our way to Segway base wh... Toon meer

Beoordeeld met 5 van de 5 sterren

The process and options were clearly represented. It was easy to review the tour agenda, pricing and customer comments. One step that was not quite as well defined was listing customers and birth dat... Toon meer

Beoordeeld met 4 van de 5 sterren

I've used Shore Excursions Group before and this was the first time where we are asked to purchase trip cancellation coverage. Curious when that started? Our trip isn't until February 2027 - never kn... Toon meer

Beoordeeld met 4 van de 5 sterren

It got a little shaky at the end, I set up payment through PayPal, but instead of confirming at the end, billing page just disappeared. Then I went to PayPal site and there was nothing about this pur... Toon meer

Bedrijfsgegevens

  1. Touroperator
  2. ook in
  3. Culturele rondleidingen
  4. Excursiebedrijf
  5. Organisator van sightseeingtours
  6. Reisbureau

Geschreven door het bedrijf

Shore Excursions Group is the market leading and world's largest shore excursion company. Since 2008, we've provided cruise passengers with higher-quality, lower-priced, and smaller group shore excursions from a portfolio of over 4,000 tours in over 300 ports that covers 99% of major cruise line itineraries. Over the last 17 years, we've delivered more than 4.9M excursions with a 4.7 out of 5 star rating from more than 49,200 reviews. Our excursions are higher quality, lower priced, and travel in smaller groups averaging just 12 guests per departure, allowing our guests to truly connect with the local culture and enjoy a more enriching travel experience. Our website provides a personalized shopping experience highlighting the top-rated and most popular excursions in each port of call with authentic photos, videos, and reviews from other guests. Our proprietary itinerary search technology makes booking easy by displaying the excursions guaranteed to work for your ship's scheduled arrival and departure into each port of call. We also feature hand-curated multi-port packages with the top-rated excursion for each port bundled together at an additional discount. Our Unique Approach While the cruise lines and other companies also offer excursions, we are the experts and our experience and approach set us apart. Our exceptional excursions travel in smaller groups and visit more interesting and authentic locations, using more personalized tour guides. Our team uses a comprehensive approach to select the leading guides and best tour providers around the world. Every excursion is carefully curated and closely monitored through quality control and customer feedback. High quality service is very important to travelers and leads to better experiences with higher satisfaction. We encourage you to call us, so our experts can answer your questions and help you select the best excursions for your cruise.

Shore Excursions Group- Best Excursions, Best Prices. Guaranteed.

Geschreven door het bedrijf

We are committed to offering you the best excursions so you can enjoy your vacation experience.
-Lower Prices than the Cruise Lines -Higher Quality than the Cruise Lines -Money Back Guarantee -24/7 Support for Travelers -Guaranteed Return to Ship

Lowest price guarantee, High Quality Excursions, Guaranteed Return to Ship

24/7 Traveler Support - We have never had a customer miss their ship!

We utilize this expertise to select the highest quality shore excursions delivered by local experts in the most cost effective manner for our customers. Since we are not a large cruise line catering to thousands of customers per day, our shore excursions allow you to travel in much smaller groups offering a more personalized experience.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

7K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 76% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(7.244)

394 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

No problem at all.

I had trouble at first as to where I put my discount code but this last time I tried I had no problem at all.

17 mei 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

The tour did the minimum it said it…

The tour did the minimum it said it would so I gave it a 3. We had one bus with what ended up being 2 groups to tour the Vatican Museum and Sistine Chapel. As such each group ended up with about 2 hours of free time. That time mostly ended up being wasted time as it wasn't enough time in a single block to get in line to view St Peter's Basilica or for the bus to at least drive by some other attractions. We also had our tour on a Saturday so our drive into the Vatican took far less time leaving us with an hour of time up front. The guide said if we had time we would stop to see the Colosseum and maybe more but that never happened. We had 3 hours of time but essentially couldn't do anything but walk around outside the Vatican. The tour shouldn't combine two groups onto a single bus. That alone would have given us enough time to get in line to see St Peter's and or to drive by at least a couple of different attractions. Was expecting a lot more on a 10 hour excursion. Very disappointing.

25 april 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Roman colosseum and imperial forum

We did the Roman colosseum and imperial forum from our cruise ship. I have to say it was very disappointing.

1. The time was stated from 8:15am to 5:30pm. We were done and on our boat by 4:15pm.
2. After the colosseum and imperial forum tour we were given 45 minutes to eat at wherever we want. With the amount of time we had left over we could have easily had an hour and a half so we didn’t have to rush and eat and get to at least walk a little around the area.
3. The woman who took us around the colosseum talked non stop but didn’t actually tell us real stories. She just kept embellishing the history with what she thought the gladiators might have felt. I don’t need her to extrapolate what she thought the gladiators may have felt. I wanted facts and real stories in historical accounts.
4. The guy who took us around the actual city in the car barely gave us any information about the city. He literally just dropped us off and say meet me back in this much time.

Only good thing was that we had a 30 minutes visit of the St. Peter square outside the Vatican.

I felt like I was short at least 30 to 45 minutes time of exploring the city with this tour. For the amount of money they charged I expected a little more.

12 mei 2026
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer