Shropshire Homes Reviews 

I have just moved in to my beautiful new home built by Shropshire Homes. I was after the forever home so it had to be perfect.
From start to finish, Ruth at Foundry Point has been incredible. She has spent a lot of time explaining things to me and supporting me along my journey. She really is star of the show and has made the buying process simple! From chasing on my related sale/this purchase, to making sure that any concerns were addressed I really would have found this so much more stressful without her.
All of the site team are super helpful and friendly.
Wide range of choices when choosing personal touches means you can get your new home exactly how you want it.
Their quality and customer service is above and beyond anything any other new build site were offering, so the choice to buy a home from them was an easy one.
I would 100% recommend Shropshire Homes and can't wait to make the most of my new home!

Excellent customer service, really helpful with pushing the solicitors. Lovely area and looking forward to the move, shoutout to Sarah in Sales for being so on the ball!

Shropshire Homes build excellent well priced houses. When visiting their Sales Office on their Oakmere Ridge site at Ellesmere we met Sarah Cotton assisted by her colleague Emma. They were both welcoming and very professional presenting The Acton house that we were interested in purchasing.There were many things that we wanted to change to the standard specification and Sarah in conjunction with Joe their Buyer were able to accommodate our requirements making it a pleasurable experience.The changes we requested will make the property our home, not just a house.
Many thanks to all of the team at Oakmere Ridge for all of their assistance.
Regards
Keith and Bobbie Battersby

I had a lovely experience with Ruth today she pointed and guided me in the right direction and helped massively. Thank you again Ruth

We recently moved into our new home, and the experience has been fantastic from start to finish. Sarah provided excellent customer service throughout the purchasing process and was very professional. She truly looked after us, making everything smooth and stress-free. It's clear that Shropshire Homes really cares about their customers which is amazing.

On the day of the handover, Andy was amazing. He was incredibly knowledgeable, ensuring that every detail of the house was perfect before we moved in.

Now that we’ve been in for a week, we’ve had a couple of minor issues, like some paint touch-ups, and these have been dealt with super quickly (next day). The team's responsiveness and commitment to quality have been exceptional. Overall, we couldn’t be happier with our new home and the service we. Highly recommend Shropshire Homes!

Thanks for our beautiful home!

Ellie and Ryan

I can’t fault Shropshire Homes, all the staff have been amazing. Particularly Sarah - she has the patience of a saint and nothing is too much trouble. She’s knowledgeable and efficient whilst paying so much attention to the detail of our new home to make sure it’s just right for us. I can’t not mention Ed the site manager - he’s just fabulous and genuinely keen for our home to be perfect. If our new home is as good as the staff we will be very happy !!

Sue who sold us the house and site manager both so helpful and just amazing service could have asked for any better.

Our experience has been fantastic from day 1.
The staff on site have all been brilliant and nothing was too much trouble.
Ruth has been marvellous with everything and has supported every step of the way.
We love the property and the great care taken to make sure everything was perfect.

Maggie Hadley

We will be moving into our property in March, however, the customer service we have received so far is fantastic! We early bird reserved our property in October 2023 and since we have such a positive experience with Maggie. No task is too big and she always goes the extra mile to help us (even with the million and one questions I had). It’s always a scary experience buying your first home but the support and guidance Maggie gave us was amazing. Maggie is a credit to your company!

We have recently moved into our new home at Foundry Point. Without Ruth in the office I don’t think it would have at all been possible! From chasing solicitors, buyers, estate agents and head office it was a tough push to get us in within the designated time bracket! But somehow and going above and beyond she made this possible for us! Ruth has been there every step of the way and even after being in for nearly two weeks is still very much there for us if needed! She is an asset to the company and a very friendly face on site! Even our dogs itch to get in the show home to see her when we go for walks! Thank you so much for all your help!
As for the home, we are absolutely in love with it and it has been made to a very high standard with great specifications tailored to our needs! The guys on site are all really nice and polite and if help is needed they are there! Best decision we ever made going with Shropshire Homes! Thank you to you all and keep up the good work!!

Shropshire homes have made everything so easy for us to move into our new home. From our very first visit we have been treated brilliantly by everyone we’ve come across. Working with the sales team to get everything agreed to being shown round our house has been a great experience and we couldn’t have asked for more. Thank you all.

From the start we were keen to purchase a house from Shropshire Homes as the site was in a good position; close to the country but within walking distance of the town and the house designs suited our needs. All in all it was a year before we were able to proceed with a purchase and during this time the sales office kept us informed about the availability of homes and were very helpful in keeping the purchase procedure ticking along. The construction of the homes is good, the fitments are of a good quality and if reserved in time there is a choice of cupboard colours and flooring. Albeit there is a small annual service charge it does mean all public spaces are kept looking good. I would recommend this company.

Shropshire Homes have provided us with a home of fantastic quality and style that will no doubt stand the test of time.

We wanted to say a big thank you to Maggie at the Crudgington Fields development. She has provided an excellent service from start to finish. Buying your forever home is a huge decision to make and not something you do very often so understandably it can be a stressful process; however Maggie’s attentiveness, friendly approach and passion for what she does made the experience really enjoyable. Maggie went above and beyond on many occasions. We particularly appreciated the time and consideration Maggie gave in helping us finalise difficult decisions when purchasing optional extras. With hindsight it’s clear to see that, without Maggie’s second opinion and new build expertise, we very nearly made poor design decisions that would have been costly to rectify.

We are extremely happy with our home purchase and we felt very settled immediately.

Both Sarah and Ruth have been nothing but supportive, helpful and kind. Nothing has been too much trouble and their communication has been perfection! Can’t wait to move in. Thank you.

We would highly recommend Shropshire Homes to anyone. Their expertise, commitment, and care made all the difference! Thank you to all the team at Foundry Point especially Sarah, Roger, Harry, Andy and Ruth.

Would highly recommend Shropshire Homes, just purchased at Foundry Point and nothing was too much trouble and the regular check ins from Sarah were reassuring and welcomed.
Great team on this site thanks guys

The whole process has been brilliant. Maggie has been really helpful and has made the process simple and easy for us.

Thank you

Update - post sales customer service is shocking. I would not recommend or buy another Shropshire Home.

We've recently completed our purchase at Foundry Point. Pre-sales engagement was very good, both Sarah and Emma were very knowledgeable. There were some challenges with the completion, with a compromise reached. However had I realised the disruption to remediate the agreed changes, I would have pushed back on the completion date. Post sales care has been very disappointing and disjointed. There has been very little by way of checking to see how things are. Very sad really given the pre-sales engagement was good.

Ruth has been an absolute star from the beginning! She explained everything brilliantly and was thorough throughout the entire process: Her patience is unmatched, from viewing the house multiple times to picking the flooring I cannot thank her enough!
Thank you Ruth, you became part of the family throughout this!

We moved into our new home at Lawrence Park two weeks ago and now it’s time to write a review.
Shropshire Homes have struck a nice balance between friendly and approachable local builder, while still offering the relative security of dealing with a bigger company. From the initial viewing of Lawrence Park with the wonderful Emma, to finally reserving our home with Caroline, our experience at Lawrence Park has been great.

Caroline has been amazing with us all through our buying journey, offering fun, friendly and professional advice all the way. The build standard of our new home is exceptional and site manager Darren has been fantastic, doing all he can to make sure our home is as close to perfect as possible. I’ll also mention here Andy Tolley, who helped us a lot with plenty of experienced, friendly and helpful advice at both handover meetings.

We chose to use the Part Exchange option for buying our home and whilst it was convenient and reassuring to have our plot secured from the outset, I do feel Shropshire Homes could use some constructive feedback on handling the conveyancing process for those opting for the Part Exchange pathway. However, despite our frustrations at times with that, our new home is beautiful and all the Shropshire Homes team members we’ve spoken to have been great - many thanks to them all.