Shurgard Self Storage - Herne Hill Reviews 

I want to thank Caroline for the attention she gave me, when I first got my unit and throughout my contract. She is always smiling and she also very polite!!.
Thanks for everything shurgard and Caroline

The best Shurgard. Caroline was amazing. She was there to answer all my questions and you can tell she really cares about offering the most seamless experience!

Kayla was very friendly and patient and explained everything very clearly. I’m really happy she was able to guide me through the whole process. Tim

Really helpful and quick service.
I came prepared with the relevant paperwork.
Easy to access and really clean.

So pleased I found this space - clean, spacious and really secure. And very price competitive versus similar storage places in the area. Entry is managed through an app, which is is brilliant. I found the staff really helpful and flexible, especially Caroline who talked me through everything.

Caroline was very exceptional in her service was a very nice women 10 out 10

I was pleased with the courtesy and helpfulness of the staff. They were always ready to assist me and give me advice.
The storage unit was convenient and easy to reach.
Just one negative remark; viz the ongoing and increasing cost of the facility. Nearly £300 per month is surely to high a rent

Hi,
I am very happy with the service and care provided by all the staff at Shurgard Herne Hill.
They care so that the customer feels comfortable at all times and with confidence.

Caroline was wonderful, thanks for the help.

Kayla was brilliant when I needed assistance and was able to answer all my queries for me, very professional customer service received

Caroline was super helpful and made the whole process easy! The trolleys were quite hard to manoeuvre so maybe the wheels could be checked .

Friendly helpful service from Caroline, super simple process!

Friendly staff, clean and secure facilities. Would highly recommend

Great customer service from Caroline very friendly and helpful nice clean store

Amazing service received by Kayla & Caroline at the Herne Hill branch today. Helped me with all my queries I had for finding the best sized storage space! Credit to the store!

Very grateful for the excellent level of service Daniel from the Norbury branch provided on Saturday 29th October at Herne Hill Shurgard.

Customer service was great, booking was easy, moving in no issued

I used Shurgard in Herne Hill, London. It was really great and I actually really enjoyed going there. Clean, secure, everything works, kept very cool. So I would give it 5 stars as a storage facility.

HOWEVER - the price increases are pretty shocking. They get you in on a cheap deal, and then ramp it up, knowing that your stuff is in there and you are highly unlikely to do anything about it. I was offered a 50% off deal for a few months, which was cool, I knew it would go up to 100% after that initial period. It was more what happened after that. I don't think there was a period of more than 3 months where the pricing stayed the same and some of the jumps were really significant, upwards of 20%, and never with any explanation of why - it's just, here's your bill this month.

So - be prepared for that if you are in for the long term. If you need a short term solution, get a good deal and it's great.

Caroline was nothing but an absolute gem. So so kind, helpful and welcoming. Although I was incorrectly charged it was refunded within 24 hours and problem solved very easily. Would recommend using this service