Shurgard Self Storage - Horsham Reviews 16

TrustScore 4 uit 5

3,9

Blatchford Road, Redkiln Estate, RH13 5QR Horsham, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Shurgard has been provided excellent service so far. The staff I’ve spoken to have been helpful and informative; all my questions were answered as well as giving me advice about the size of the unit I... Toon meer

Beoordeeld met 5 van de 5 sterren

First storage unit I’ve ever used and the process was so easy. Compared to that of others I had to call up and enquire about, Shurgard however showed really detailed pictures of storage sizes and it w... Toon meer

Beoordeeld met 5 van de 5 sterren

Lovely lady at the front desk was super helpful (didn't catch her name as it was late on Sunday 19th and we had had a stressful day!). Being new to self storage it was good to have someone calmly show... Toon meer

Beoordeeld met 4 van de 5 sterren

Horsham staff are lovely. Very friendly and helpful. The online booking system lets the company down. Time consuming and frustrating. Multiple failures in trying to upload the necessary documents.... Toon meer


Bedrijfsgegevens

  1. #1 van de 1 beste bedrijven in Opslagverhuur
  2. #1 van de 1 beste bedrijven in Opslagbedrijf
  3. #1 van de 1 beste bedrijven in Magazijn

Over Shurgard Self Storage - Horsham

Geschreven door het bedrijf

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Geschreven door het bedrijf

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Contactgegevens

  • Blatchford Road, Redkiln Estate, RH13 5QR, Horsham, Verenigd Koninkrijk

3,9

Goed

TrustScore 4 uit 5

16 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 98% van zijn negatieve reviews beantwoord

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Beoordeeld met 1 van de 5 sterren

We gave two weeks notice to leave on…

We gave two weeks notice to leave on 9th march but have to pay the rental fee and insurance until the end of April. 6 weeks extra money after moving out.

9 maart 2026
Review zonder uitnodiging
Logo Shurgard Self Storage - Horsham

Antwoord van Shurgard Self Storage - Horsham

Hello, we are sorry to hear that your move-out did not go as planned. Our terms and conditions, including the 14 days' notice requirement, are clearly stated in the contract. We strive to be as transparent as possible, and this rule applies to everyone equally. We hope you enjoyed storing with us despite this issue.If you would like our Store Manager to follow up with you regarding the situation, please email us your contact details at info@shurgard.eu.
Our team remains at your disposal for any additional questions you may have. Your Shurgard Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Shurgard has been provided excellent service so far. The staff I’ve spoken to have been helpful and informative; all my questions were answered as well as giving me advice about the size of the unit I needed. There’s the flexibility for me to move my belongings to a smaller unit when I need to. All well so far.

2 oktober 2025
Beoordeeld met 5 van de 5 sterren

Excellent service from both Lynn and…

Excellent service from both Lynn and Emma, really appreciate their help and cannot recommend more highly if you need storage in the area. Premises are very well designed - the only feature I felt was lacking was perhaps some a/c in the office / reception area, as with the recent hot weather I felt sorry for the staff in there all day with just a couple of fans.

23 juli 2025
Beoordeeld met 4 van de 5 sterren

P. Barbe

A new facility to shurgard so still in the process of being set up, still a very acceptable storage option

14 juni 2025
Beoordeeld met 5 van de 5 sterren

Lovely lady at the front desk!

Lovely lady at the front desk was super helpful (didn't catch her name as it was late on Sunday 19th and we had had a stressful day!). Being new to self storage it was good to have someone calmly show us how everything works.

21 januari 2025
Beoordeeld met 5 van de 5 sterren

First storage unit I’ve ever used and…

First storage unit I’ve ever used and the process was so easy. Compared to that of others I had to call up and enquire about, Shurgard however showed really detailed pictures of storage sizes and it was so quick and easy to book my unit online and it was ready the next day. Not to mention it was far more reasonable in price. When we got to the unit. There was a very helpful gentleman in the reception called Mike who ran through everything with us and showed us to our unit. Great experiance.

7 januari 2025
Beoordeeld met 3 van de 5 sterren

I found what I needed

I found what I needed. Signed up and created an account online.

29 november 2024
Logo Shurgard Self Storage - Horsham

Antwoord van Shurgard Self Storage - Horsham

Thank you for your positive comments. Our team will be delighted to hear feedback. If you are totally satisfied with our services could we please ask you to change the number of stars awarded (5 = positive rating) or let us know if there is anything else we can do.

Beoordeeld met 4 van de 5 sterren

Horsham staff are lovely

Horsham staff are lovely. Very friendly and helpful.
The online booking system lets the company down. Time consuming and frustrating. Multiple failures in trying to upload the necessary documents. I wish I had paid the £20 and dealt with humans rather than a poor IT system. In the end I finished registration with actual people at the branch. And they smiled!
The storage unit was just what I needed.

20 september 2024

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