Shurgard Self Storage - Leicester Reviews 51

Firstly they had storage available in different sizes to suit my needs, the one I had reserved was too small when I looked at it so opted for a larger unit. The whole experience was first class staff could not have been more helpful the facility was clean and tidy, I cannot speak highly enough of this company.
Yes this is a real review I couldn’t have coped with my failed house move without them. Many thanks.

Returning customer, likes service last time and now! Ashlwy

A few minutes before closing, was met by Ravi, he was very welcoming, ready to assist. Ravi was professional, respectful and most of all knowledgeable about his job. Ultimately finding the most suitable storage size for our needs. Great experience! An asset to Shurgard. Thank you Ravi.

I have had a unit at Shurgard Leicester for just over year now & i can't fault my experience. All 3 guys have been amazing! Big shout out to Ravi who I have probably had the most dealings with, such a polite professional who will always go above & beyond to help & nothing is ever too much trouble. Thankyou to you all for being amazing!!

Excellent customer service by Ashley at the Leicester branch. Fantastic, world class service. Very friendly, welcoming and helpful especially with it being the busy Christmas period. Much appreciated and couldn’t have asked for anything better. Didn’t expect such support from him during my move.

Very easy to set up. Ashley was very helpful

Exceptional Great Service Given By Ashley & Ravi At Shurgard Leicester Branch .

They Were Both Very Helpfull, Polite, Knowledgeable And Went Through All The Different Storage Units In Details To Make Sure The Right One Suited My Needs.

The Tour Around Inspecting The Units, Payment Set Up, Helped Setting Up & Working Of App , Showing Us How The Keypad Monitors Worked , Were All Thoroughly Explained Calmly And Patiently, Which Was Very Reassuring As Like Myself, Technology Is Not Everybodys Comfort Zone!

Thankyou & Well Done.

Felt Very Pleased And Felt Very Confident In What We Were Signing Up For.

Good customer service

Customer services Ashley was absolutely brilliant... made the process very easy and was most polite. 10/10

My experience was nothing short of amazing. Very professional and helpful staff; I was upgraded to the next size without stress as I had more stuffs to put in there. Security is top notch. I recommend them 💯

Everybody was helpful and respectful and our stuff is safe and protected.

Ravi was 1st class. Called me up to see how Shurgard could help meet our requirements.

He also made light work registering us and showing us to our storage room. Ravi was utterly amazing..cudtoner focused, polite and professional. The deal we have is hard to beat so thank you Shurgard and Ravi.

Shown what to do and where to go, shown how to lock up etc. very helpful. explained the sizing of the units and how to enter the building and how to download the app etc

A helpful and professional service, very happy to recommend them

Ravi was outstanding, friendly and knowledgeable who made renting a unit seamless. He was responsive, and ensured all my needs were met efficiently.
I highly recommend Shurgard services for a stress-free storage experience!

The automation and available hours makes this storage an excellent choice

Just leaving a review for JALEXIA, she was absolutely amazing to speak to on the phone. She explained everything thoroughly and answered any questions I had. She is an asset to the team, her customer service is an example that should be set

The staff are so friendly and helpful, the units themselves are perfect and extremely secure. The whole process is very easy, in terms of booking and actually storing things in the units as they have trolleys and an easy to use app for building access.

No better and safer place to store your valuables than Shurgard. Extended accessible hours

Excellent high tech facility. However the most stupid design error - the loading area slopes. Makes it very difficult for one person to load or to open entrance door whilst holding trolley.
More than one trolley with 2 sides would be helpful.
Trolleys with brakes would be a miracle.