Shurgard Self Storage - Ruislip Reviews 

John pointed out things I had missed, and ensured I got a better deal than I was expecting.

John was really friendly, knowledgable and efficient. He talked me through all options including insurances and he showed me the unit to be sure it was the right size before I signed the contract. The storage was very clean and easily accessed.

Very friendly and helpful staff.
Charlie in the office was patient, polite, professional and very detailed oriented.
He went over and beyond to show me the unit and explain various options. This made the entire process seamless and less stressful.

John was super helpful and very informative. Made everything super painless! Thanks!!

John was my sales assistant, he made the process of renting a locker a very pleasurable service.I will definitely return

I reserved a unit with Shurgard roughly around 2 weeks before the move-in date. I did not know my reservation was cancelled until I called them on my move-in date, even though I have already paid my balance and received a confirmation email. The staff on the phone believed it was a clerical error. They ran out of the 65 sq ft and offered the 80 sq ft instead. Since I needed the unit immediately, I asked them to reserve it for me anyway.
When I arrived at Ruislip, it turned out they have reserved the 80 sq ft unit at another branch. Luckily, there were 80 sq ft units available at Ruislip. The staff was very nice and friendly, especially Jamil. He showed me the available units, helped check the prices and analysed the pros and cons of the available units. Jamil also asked his manager to write off the first month's rent due to the clerical error. I very much appreciate his offer and help! Highly recommend the Ruislip branch.

John was really helpful. Showed me round several units and gave great advice. Excellent service. Much quicker and easier than I thought it would be.

Had a great experience Charlie was extremely helpful

Charlie and John's wordplay took the usual self storage mundane experience to another level of entertainment

Brilliant customer service and john was very helpful

John was very helpful, explained everything, easy to understand straightforward and good value.
Would recommend

No complaints ,all went smoothly, so up to now I can give the 5 stars as I have not experienced any problems sofar

Fantastic service John has been great helping us with the unit

Excellent service, quick and easy access! Polite service

John and Charlie were very friendly, helpful and informative. Highly recommend the service provided

Just Signed up today,
Service was amazing It was quick and easy to sign up and the staff were amazing.

My experience today at Shurgard Ruislip was excellent. We were assisted by John and he was first class from the moment we stepped in. Customer service is very important and John was brilliant. Shurgard is lucky to have him. Excellent!

Made the whole experience easy clear and simple, very friendly, helpful staff. Never used a storage facility before so looking forward to the experience.

excellent staff, very helpful.
secure set up, clean and well lit area for storage.
recommended

Service was very good, had no issues doing online and had to go to Depo just show my ID, which I did while I was dropping my stuff