The quality of products is outstanding. My favorite thing about Shuuk is the wide variety of interesting and unique styles. There are funky cute styles as well as more understated yet elegant fashion.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We bought two items of clothing. They arrived but were velvet not the corduroy described in the advert, then the real problem began. We printed out the returns label but the local DHL shop refused to... Toon meer
Bedrijf heeft geantwoord
I'm from Uruguay and live in the United States; I learned about Shuuk through emails from the Uruguay Consulate. I decided to give Shuuk a shot, and I'm really impressed with the high quality of... Toon meer
Bedrijf heeft geantwoord
I ordered my usual jeans size, 29 (UK12)but they were at least two sizes too small, despite the label showing the correct size. I didn’t return them as there were no return instructions, they went str... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We connect the world through fashion, in a more affordable way
Contactgegevens
1317 Edgewater Dr , 32804, Orlando, Verenigde Staten
- + 1 888 99 74885 (SHUUK)
- hello@shuuk.com
- shuuk.com
3,7
Gemiddeld
621 reviews
Geen recente geschiedenis van het vragen naar reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I love love my jeans
I love love my jeans! My shipping get a little confusing but you all made the experience seamless.
29 september 2022
Antwoord van Shuuk
Hi Mia!
We are delighted to know you are satisfied with all aspects of your shopping experience at Shuuk.com =)
That is exactly what we aim for in every single order.
Kind regards,
Shuuk team.
All my expectations were met
All my expectations were met. Fast delivery, quality products, and great customer service. Will definitely order from Shuuk again.
14 september 2022
Antwoord van Shuuk
Hello Linda,
thanks for your review!
We are delighted to know you are satisfied with all aspects of your shopping experience at Shuuk.com =)
That is exactly what we aim for in every single order.
Kind regards,
Shuuk team.
Customer service always comes first my co.pliments to you.
I have a great time with customer service I will keep you as a great value.
29 september 2022
Antwoord van Shuuk
Hello Charlene,
thanks for your 5 stars review =)
We are glad you are so happy with the service we provide.
Kind regards,
Shuuk team.
Very nice casual blouses
I ordered two casual blouses. Both were nice and fit perfectly. I received my order in a timely fashion.
30 september 2022
Antwoord van Shuuk
Hi S. Holliday!
Thank you so much for your 5 stars review. We really appreciate your feedback.
Kind regards,
Shuuk Team
Feedback on Post-Purchase Offers
UPDATE: Shuuk contacted me directly after my feedback, they were very helpful and responsive. I appreciated their help. Also, their returns and refund process was very fast and easy.
PREVIOUS: I am a first time customer. After I placed my order, I got a post-purchase offer for an extra 12% off the shoulder bag from my order. I thought it was a discount in addition to the item already in my order, but it added a SECOND bag to the order as a separate purchase. It’s a bad and confusing user experience for the website to offer a post-purchase item at a discount for the exact same item that was already part of my order. I did not want to have my credit card charged for both items, when I thought I was just ordering one.
20 september 2022
Antwoord van Shuuk
Dear Monica,
I hope this message finds you well. I'm sorry for this issue .
Our customer service is currently closed, but tomorrow morning I will find out why we didn't want to modify your order, as our main concern is to offer an excellent shopping experience to all our customers.
On the other side I could verify that we made a refund on your account.
Everything will be solved tomorrow morning and you will not be charged for the additional item.
Kind regards,
Shuuk Team
The crossbody I ordered on here is…
The crossbody I ordered on here is cute! Such a perfect size and style for any type of event :)
12 september 2022
Antwoord van Shuuk
Hi Ester,
thanks so much for your review. We are so glad to know you like our product's quality, fit and style =)
Kind regards,
Shuuk Team
Antwoord van Shuuk
Hello Pamela,
We love the fact that you love our service =). That is exactly what we aim for.
Kind regards,
Shuuk team.
Great crinkle fabric shirts
Great crinkle fabric shirts, I love the texture of the material!!
12 september 2022
Antwoord van Shuuk
Hello Valerie,
Thank you for sharing your shopping experience a Shuuk.com.
Your feedback about our overall service is a great reward for the whole team =)
Kind regards,
Shuuk Team
Problem solved quickly
This was my first order and did have something mis-ship. Although they were slow to respond from my initial email request for help, four days later they fixed it quickly and all I had to do was drop it off at a FedEx store for an instant credit. My replacement was at my house within three days and gorgeous. All the items were so cute. I already have another cart going.
5 september 2022
Antwoord van Shuuk
Hi!
thank you so much for your review.
We are truly happy you are satisfied with the service we provide.
Kind regards,
Shuuk team.
Excellent Quality, Service and Delivery
I'm from Uruguay and live in the United States; I learned about Shuuk through emails from the Uruguay Consulate.
I decided to give Shuuk a shot, and I'm really impressed with the high quality of their clothing, products, services, and shipping.
Two products were sold out, and my credit card was immediately refunded.
FedEx delivered my order two days later.
You've got a lifetime customer here.
Thank you so much!!!
16 september 2022
Review zonder uitnodiging
Antwoord van Shuuk
Hello Demi!
Thank you so much for your review, I can assure you that this type of comment makes the whole team more than happy.
We look forward to keeping on growing and continue improving to our customers every day, at the end of the day, you are the ones that make us a better company.
Enjoy your purchase =)
Love the Lolita line of clothing and…
Love the Lolita line of clothing and can’t wait to try the other lines . Amazing shipping too!
1 augustus 2022
Antwoord van Shuuk
Hello!
So kind of you for such a nice review!
It a great reward for all of us.
Kind regards,
Shuuk Team
I bought 2 dresses
I bought 2 dresses. 1 I love and it is just what I was looking for. The other is such a strange material, like a cross between a swimsuit material and polyester. The print is less appealing on that fabric and all of the stitching is visible.
15 augustus 2022
Antwoord van Shuuk
Hello Deva,
I hope you are doing great.
Please note that for any concerns or issues you can contact our customer service department at hello@shuuk.com and we will be happy to remediate any aspect of the service we provide so you can be fully satisfied.
Kind regards,
Shuuk team.
Prompt delivery, quality and accurate.
I have never ordered from this company before, but there was a shirt I was very interested in, so I purchased it. The item was received promptly and I was very pleased that it was exactly what I saw in the picture and read in the description I am very pleased with my purchase and will consider ordering again from Shuuk.
26 augustus 2022
Antwoord van Shuuk
Hello Ana,
Thank you very much for your review.
Knowing that you are satisfied with all aspects of your customer experience is the best reward for our work.
Kind regards,
Shuuk team
Excited to order
I have yet to order from this and the website came up in an add. And I didn’t think it was legit until I saw these reviews saying it’s amazing quality. I am so excited to place the order soon. As well the prices are amazing. I think getting my package will feel like Christmas. I’m so excited
11 september 2022
Review zonder uitnodiging
Antwoord van Shuuk
Hello Baila,
thanks for your review!
We are delighted to know you are satisfied with all aspects of your shopping experience at Shuuk.com =)
That is exactly what we aim for in every single order.
Kind regards,
Shuuk team.
I would not buy these sweaters, nor would suggest buy them. The quality is aweful.he quality of the sweaters were very…
The quality of the sweaters were very rough on the skin
10 september 2022
Antwoord van Shuuk
Hello Valerie,
I hope you are doing great.
We find it kind of strange that you are so unhappy with the item you bought when you placed 2 more orders after that one =)
We are sure you ended up liking all items you purchased.
Kind regards,
Shuuk team.
Fat delivery
Fat delivery. Fit is good. Have not washed nor worn all day yet. I will follow up upon these findings. Thanks.🤗
10 september 2022
Antwoord van Shuuk
Hello Lori,
thanks for your review!
We love that you are so satisfied with the items you purchased from us, and look forward to proving great items at great prices.
Kind regards,
Shuuk team.
my name maria i am very happy with this…
my name maria i am very happy with this story my favorite thing is shopping and i like the clothes everything i like i shop a lot
3 september 2022
Antwoord van Shuuk
Hello Maria,
thanks for your review.
We love that you chose us as your to-go fashion marketplace.
Kind regards,
Shuuk Team
Antwoord van Shuuk
Hi Gina!
Thanks for your review.
It is heartwarming to know that you are so happy with your shopping experience at Shuuk.com.
Kind regards,
Excellent
Excellent. My order came extremely quick and I’m in love with the jumpsuit!!
6 september 2022
Antwoord van Shuuk
Hello Jessica,
thanks for your review.
We are glad you are happy with the service we provide =)
Enjoy your beautiful jumpsuit.
Kind regards,
Shuuk team.
Easy shopping easy shipping!
Everything came super fast and I absolutely loved everything. Easy shopping easy shipping!
3 september 2022
Antwoord van Shuuk
Hi!
Thanks for your very kind words.
It is amazing to hear that you are so happy with the quality of the clothing, and the rapidness of the shipping. =)
That is exactly the service we wish to provide in every single order. ❤
Kind regards,
Shuuk team.
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