I had a call and training with both Amber Manly and Miro. This was the first time I had used a printer like this and I was only about 2 weeks into my new job so this was all new to me. But the trainin... Toon meer
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Lees wat reviewers zeggen
Great piece of software & equipment. the team at silver fox were really helpful when buying especially Amber who explained what the capabilities of the silver fox printer are Miro was brilliant... Toon meer
Bedrijf heeft geantwoord
Amber has been brilliant to deal with. Easily contactable through various platforms to discuss anything. She makes ordering new labels easy and helps us understand which labels may be best for a spe... Toon meer
Bedrijf heeft geantwoord
Best cable label company We came over from another supplier Actually another supplier who were offering terrible after sale care and service We decided to make the jump to Silver Fox and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Silver Fox is a leading manufacturer of cable, wire, and pipe labels for various sectors worldwide, including Rail, Data, Power, Construction, Renewable Energy, and Oil & Gas. Based in the UK, Silver Fox ships globally either direct or by their ever-growing network of distributors. Silver Fox is unique in the marketplace having its own in-house software and time-saving solutions developed and manufactured at the head office in Hertfordshire.
Contactgegevens
Unit 2 Swallow Court, AL7 1SA, Welwyn Garden City, Verenigd Koninkrijk
- +44 (0) 1707 373727
- sales@silverfox.co.uk
- silverfox.co.uk
4,9
Uitstekend
177 reviews
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Antwoord van Silver Fox
Hi Sara,
Thanks for your review. We appreciate it.
I'm glad to hear we could help!
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Very quick support and proper guidance.
Very quick support and proper guidance.
22 april 2025
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Abhilash
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro.
If you need to book any more free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
I had Miro set me up with the…
I had Miro set me up with the installation and getting started which went really well, After my IT team allowed me access to the printer, Miro was again very helpful on getting me set up again and understanding how it works. Thank you Silver Fox team!
1 april 2025
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Roger
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro.
If you need to book any more free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
A really timely and efficient support…
A really timely and efficient support service... A big thank to Miro for his professionalism and kindness
19 maart 2025
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Thomas
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro.
If you need to book any more free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Alex helped me find my key and get the…
Alex helped me find my key and get the program set up. very friendly very helpful!
10 maart 2025
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Cory!
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Alex.
If you need to book any more free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Miro was quite knowledgeable and…
Miro was quite knowledgeable and patiently took the time to walk me through the solution to the driver problem I was having. Then went further to help me get the new printer set up and running well.
7 maart 2025
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Anthony!
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro.
If you need to book any more free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
The wonderful work of their thermal printer label.
The thermal printer label is great and wonderful.
5 maart 2025
Antwoord van Silver Fox
Hi Taiwo Adebambo Molawa
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
If you need to book any more free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Order Placement
I placed my second order through Silverfox but had missed off one item and only realised after the order was processed. After speaking with Amber, she kindly added the missing item on and agreed the cost could be covered on future orders which was a great help.
28 februari 2025
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Chris,
Thanks for your review. We appreciate it.
I'm glad to hear we could help. Amber is an excellent asset to the team, and we must say her customers love speaking to her.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
The Technical backup
The Technical backup was excellent as I was struggling to print barcodes.
After sharing my screen I was talked through the procedure.
All now good. barcodes sorted.
27 februari 2025
Review zonder uitnodiging
Antwoord van Silver Fox
Hi!
Thank you for your review. We really appreciate it.
I'm glad to hear that we were able to help you. The team works hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Exemplary
Support for our thermal ribbon printer from Silver Fox has been exemplary.
20 februari 2025
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Anthony,
Thank you for your review. We really appreciate it.
I'm glad to hear that we were able to help you. The team works hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Excellent customer service
We have been using our Silver fox label printer for a number of years to produce cable ident tags. The product is fantastic. Its extremely easy to use and prints perfect idents every time, either as new tags or from an existing saved file.
On the few occasions we have had to contact the company the customer service has been first class - responsive, quick and very efficient. Excellent product, excellent team!
18 februari 2025
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Hugo,
Thank you for your review. We really appreciate it.
I'm glad to hear that we were able to help you. The team works hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Smooth ordering Experience
Amber from sales was quick and efficient in addressing our needs for cable tags. We were advised on the correct type to use for our application.
20 januari 2025
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Vishakh
Thank you for your kind review. We really appreciate it.
I will pass your feedback on to Amber
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great customer support team
Great customer support team! Very supportive and quick with their replies and accurate solutions.
13 januari 2025
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Osama
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
If you need to book any more free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
I reached out for support on how to…make a certain type of label
I reached out for support on how to create a specific label format and Miro W. responded back promptly to my request. He was excellent to deal with as there was some back and forth until I was able to do what I wanted to do. I highly recommend this software based on the support I have received from Miro.
24 december 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi!
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro.
If you need to book any more free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Great experience working with Dom in…
Great experience working with Dom in getting labels printed in a timely manner for our project. Would recommend working with Silver Fox!
20 december 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Mitchell,
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Dom.
If you need to book any free-of-charge training or support to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Antwoord van Silver Fox
Hi Anastasios,
Thanks for your review - we really appreciate it.
Don't forget that you can book free of charge training on printing the labels with our support team.
10 minutes of training could save you hours in the long run—contact us to book it.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
What a great family run business!
Words cant describe how much this company helped me at the launch of my business, They are genuine and more importantly put themselves in the customers shoes which is rare these days.
If you want to work with a company who is loyal and offer superior quality go to Silver Fox!
11 november 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Andre
Thank you for your review. We really appreciate it.
I'm glad to hear that we were able to help you. The team works hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
If you need to book any free-of-charge training to get even more out of your solution, please let us know.
All the best
Annelise
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Miro Wachulski was excellent he helped…
Miro Wachulski was excellent he helped guide me through this program with no issues. He made it very easy to follow directions very big help much appreciated.
Thank you
26 november 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Derek
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro.
If you need to book any more free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Miro was really great at assisting with software update
Miro was really great at assisting with an issue I had with a software update
18 november 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Mark
Thank you for your review. We really appreciate it.
I'm glad to hear that the support team was so helpful. They work hard to ensure that engineers can print when needed and that their projects do not stall at the labelling stage.
I will pass your feedback on to Miro.
If you need to book any more free-of-charge training to get even more out of your solution, please let us know.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
Excellent customer service
Excellent customer service. Attention to detail was brilliant.
18 november 2024
Review zonder uitnodiging
Antwoord van Silver Fox
Hi Chris
Thanks for your review - we really appreciate it.
Don't forget that you can book free of charge training on printing the labels with our support team.
10 minutes of training could save you hours in the long run—contact us to book it.
All the best
Henry
--
support@silverfox.co.uk
sales@silverfox.co.uk
+44 (0) 1707 37 37 27
www.silverfox.co.uk
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