The customer service was outstanding, we ordered a gift for a baby shower and needed it in a short space of time, and the team went out of their way to make it happen - Thank you
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I cannot recommend The Silvery highly enough. I originally ordered a birthstone name ring, and it quickly became one of my most treasured pieces of jewellery. I wore it on my wedding day in rememb... Toon meer
The ring I got is very beautiful and the engraving was done very neatly. The ring had a chip/scrape and was a bit big so had to send it back for touch up and resizing. It was literally just a few days... Toon meer
Exceptional service kept up to date on the progress of your order daily & just luv your different products & loving caring family culture, thank you .
Bedrijfsgegevens
Geschreven door het bedrijf
Silvery Jewellery crafts personalised jewellery in 925 Sterling Silver. We are a family run business with a dedicated team focused on providing exceptional quality and customer support to our customers
Contactgegevens
26 Crassula Road 8 Micro Park, Cornubia Industrial & Business Park Blackburn, 4339, Durban, Zuid-Afrika
- +27 31 5694119
- info@silvery.co.za
- silvery.co.za
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The company is excellent at…
The company is excellent at communicating the whole process. The quality of the products are excellent and it came out perfectly. The delivery was sufficient. I would recommend Silvery to anyone.
FALSE ADVERTISING: presentation of birthstone v product received
I ordered the chain with both the birthstone (within the flower) and engraving on the coin (i.e., rather than separately) as a keepsake for our flowergirl, thinking that she could wear this on another chain at a later stage, if preferred. Opted to have an amethyst (purple) stone, to feature above her name and engraving on the back with our initials and the date of the wedding.
The item was prepared and delivered very efficiently, and beautifully packaged. Decided to open before giving this to the flowergirl, as Silvery had got the colour of leather wrong of an order we'd placed to have a bracelet made a few months back (which they then replaced).
Unfortunately, the size of the birthstone that we selected is too small to be seen or reflected, even with light behind (that it would not have when worn). This is certainly not the way that the pendant was promoted in the image on the website where a yellow stone is used. The dimensions of the coin and stone (although not the flower) are given but the marketing/presentation of the stone is misleading, particularly for an item that is priced at over R1,000.
silvery.co.za product teen-necklace-engraved-name-flower-birthstone-necklace
I contacted Silvery to engage them on this, excerpt from their response (sent by Jenine) below, this does clearly not address the issue of the misleading image used:
'Birthstones are natural materials, and their color is influenced by trace elements (for example, chromium in emeralds or iron in sapphires). As a result, when stones are cut into different sizes even from the same batch, slight variations in shade are to be expected. In addition, a birthstone size affects how light interacts with the stone. Larger stones allow light to travel through more material, increasing absorption of certain wavelengths and creating a deeper, richer appearance. Smaller stones have less depth, allowing light to pass through more easily, which can make their color appear lighter or less intense. This difference in how light is absorbed and reflected, along with natural variation, explains why the color may look slightly different depending on the size of the stone.'
Whilst the reviews logged on this site are mostly positive, Silvery has a trust index of 3.6 on Hello Peter with TWO other complaints (in June 2025 and august 2020) that note the same misrepresentation of the birthstone in their promotional image.
hellopeter.com silvery
I have gone back to Silvery to note these complaints and will address my own to the Advertising Regulatory Board, in addition, if they do not more adequately address the issue of false advertising on this item.
I'm all for supporting independent and small businesses but not if this is the outcome.
The service was great
The service was great! The bracelet was perfect! Delivery was super fast. So happy with it all.
Thanks to great product & great service!
Stunning quality
Always a pleasure buying gifts from Silvery Jewellery! Quick delivery and stunning quality
The service was outstanding and then we…
The service was outstanding and then we received it, it was more than we expected. Beautiful thank you
Blown away by your service
Delivery was spot on time as per your manufacturing timeline. The daily progress notifications were next level. The necklace is so beautiful and the message and packaging so beautifully done. Thank you
Easy to order and orde delivery quickly.
So happy with my purchase
I am very happy with the matching wedding bands I ordered for my husband and I. During the whole manufacture process, I was kept up to date. Brilliant product, brilliant service.
Silvery rings
The craftsmanship and style of the rings I ordered is incredible and so is the service I received. I have however only had my rings for about a week and the gold plating is already wearing off on both of the rings which is a bit disappointing
Beautiful quality
Beautiful quality, incredible and consistent customer service, with speedy delivery, and the wrapping is the cherry on top. Thank you so much!
I was so confused on what to get my…
I was so confused on what to get my husband for our anniversary until I came across Silvery! Amazing amazing amazing !!! Good quality and great service! My husband loved his bracelet and it was so special because it was personalised and engraved perfectly! Very impressed and happy with my order! 😁
Work was done fast
Work was done fast, shipment was fast and the quality of the work was exelent.. Need i say more?
Exceptional service and excellent…
Exceptional service and excellent quality. Always a pleasure to wear my Silvery jewellery.
I loved the ease of purchase and the…
I loved the ease of purchase and the bracelet is beautiful, thank you.
delivery did not take too long either.
Great service and speedy delivery
Great service and speedy delivery. Made a mistake on my order, and the staff were so accommodating and helpful to get it rectified. And the necklace is beautiful.
The whole experience was seamless and…
The whole experience was seamless and extremely professional and I was absolutely delighted to see that the necklace that I had ordered as a gift for a friend exceeded my expectations and was actually nicer than the picture on the website.
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