SimpleCitizen Reviews 

SimpleCitizen offers excellent customer support. Their team of experts is readily available to answer any questions and provide personalized assistance whenever needed. This level of support is invaluable, especially for those navigating immigration for the first time.

Super efficient service as I was in a rush for my application. The whole process was easy to use. My case manager Hanbee was so amazing - great patience, super professionals and knowledgeable, worked for extra hours a few times to help me to get it done on time, can’t say enough about how helpful Hanbee has been this whole time. Highly recommend everyone who needs immigration service to trust simple citizen.

It's been great working with SimpleCitizen. My case manager, Hanbee, did a great job. She always responds promptly and is professional and responsible. Love working with her!

SimpleCitizen did a terrific work, especially our host Amanda, she helped us on everything, with a lot of patience, explain every single details, we are really grateful with her, we are waiting for our package to arrive, she showed us that it comes with instructions, so we are almost to be done, good experience until now.

Really fast response, efficient, and responsible staff. Easy to use software. Recommend it to everyone sho needs it.

10/10 would use Simple Citizen again!!! Emma my case manager has been immensely helpful and responsive throughout my green card process. The attorney who reviewed my application also has sound knowledge about what USCIS is looking for. Never got any RFE from USCIS and interview waived - got my green card within 8 months. I appreciate Simple Citizen team so much!!! Definitely worth the money and I will definitely recommend you guys to friends and family in need!

I really appreciate the team of Simple citizen. Especially my new case manager Marieka. She was so helpful. When I emailed her she emailed me back as soon as she could. I recommend Simple citizen to everyone without hesitation

simple citizen has definitely helped me in my process. They answer every question, they make things way easier. Thank you. !!

Everything it has been so good with SimpleCitizen. The application for the Green Card is a long, difficult and expensive process, but with their help, everything looks better amd easier. I could have never imagined that they would have followed every step with so much dedication. 100% recommend!

Great team. They completed all my transactions quickly. Thank you so much.

It was absolutely amazing. I’ve been guided through every step. Other than the affordable price, its workers are very nice people. They made it really easy for us, we’re very grateful. I would give them more stars if I could.

I was very pleased with how SimpleCitizen made a complicated and stressful process Simple to navigate! Although the amount of information requested and number of questions can be intimidating, SimpleCitizen broke down the process into sections and manageable steps which made the entire process Simple! The case managers were excellent, knowledgeable and quick to respond! I am highly thankful for this service and would highly recommend SimpleCitizen to family and friends!

The quick response and thoroughness is what makes this company great. No email was left unread and I usually got same day responses for queries. I highly suggest this company to anyone who want to save themselves some money. I finally got my green card and I’m so grateful I took a chance on using simple citizens

If I could leave 10 stars I would!!!!!!!! The people at Simple Citizen were attentive, professional, and kind. Every question I had was answered in a timely manner. Even when I asked questions multiple times and was sometimes sloppy with my forms, they always made suggestions and allowed me to do it again, correct it and they even sent me a new set of forms when there was a mistake. I wouldn't hesitate to recommend them to friends around me going through the same process. It was worth every penny.

SimpleCitizen does a great job at building a relationship with their clients to support them through processes that would otherwise have been very overwhelming! Really glad for the rapid responses, and support of our Case Manager - Amanda! We had a successful application process, and look forward to continued collaboration with SimpleCitizen through the subsequent stages of our journey.

I love Simple Citizen. It makes the complicated process so easy and affordable! Online support responds within a couple hours. After you submit, you will be assigned a case manager to take care of your case diligently. Shout out to my case manager Marieka! I have a urgent case since my OPT is expiring. She helped me make it happen! Grateful!

Highly recommended
The process was very easy, they answer very quick and explain everything you need to do with the documents, they put someone in charge once you have everything done to make sure everything is okay to send it. Now just waiting for USCIS to answer me!

The best service experience!! I recommend them 100%. Quick response to all my questions and very nice and kind team, thank you so much for making all the process so easy.

My experience with SimpleCitizen is positive! They responded very quickly and with great attention to detail. I also get a chance to talk to an attorney a few times. All customer service people (support, case manager, etc) are very friendly. I had a happy experience! I'm definitely happy to choose SimpleCitizen over traditional lawyer, and I'll continue using them for my future applications! :)

I found SimpleCitizen while looking up what certain questions in the I-485 application meant, and decided to use their service after feeling too uncertain about filling out the application properly on my own. It turned out to be one of the best decisions we could've made! We purchased the simplest package, since our situation was more straightforward. The online system was very easy and smooth to use, but what I appreciated most was the super fast and helpful online chat system. Every time I had a question, I was able to use the chat feature to quickly get an answer (usually same day if it was during the regular work hours during weekdays, latest would be during the next working day). This helped soooooo much with filling out the application, and understanding what are good evidence files to include.

The only not-so-great part about the system is that it was difficult to navigate back to specific questions if I wanted to double-check or edit one of my answers, and we ended up having to click through the entire application from the beginning a few times to look for the specific section that we wanted to check. It would be great if the system had easy ways to quickly go from reviewing the application to editing responses to specific questions.

After filling out the application, attaching the evidence files, and submitting the application for review, we only had to wait <2 weeks for the attorney comments to come back to us via email. We had a bit of back and forth with SimpleCitizen to clarify and edit a few things (during which we also received very prompt and very clear responses), and after confirming everything, SimpleCitizen mailed the application package to us, which we received in <2 days. The package came with very clear instructions on where to sign and where to include extra things, and then we used the same box it came in to ship it right to USCIS. Even after submitting the application, they still reached out to us to let us know that we can reach out to them if we encounter any issues with the application.

The entire process was suuuper smooth and easy, and we ended up with a decision on our case very, very quickly, without getting RFE's. I'm guessing that this is because SimpleCitizen really helped us prepare a very complete set of evidence files, which perhaps helped expedite the process.

Overall, I highly recommend SimpleCitizen for immigration needs!