Simplecoachhire Reviews 

We contacted Simple Coach Hire for our annual trip to Ayr race course. Nick from Simple Coach hire was fantastic from start to finish helping me organise the transport. Nick customer service was fantastic from start to finish and very professional and knowledgeable. Updating me with all drivers information 48 hours before trip. Vehicle hire was fantastic with very lovely guy called Steve picking us up. We have so many trips for 2025/2026 and we will be coming back to Simple Coach Hire for many more bookings. Thanks again to Nick and team at Simple Coach Hire.

Throughout the journey Nick has always been checking on me kindly. This company really has great assistance

I had a great experience dealing with Nick via email when looking to organise a coach trip from Ayrshire to Newcastle.

The quote came through promptly, was very reasonable and lower than any other quotes I received. Nick was quick to respond to any questions I had & always a pleasant exchange.

Wouldn’t hesitate to contact Nick in the future for any trips!

Great service, constant updates from Nick and reassurance about our journey . Bus turned up on time with a larger bus than expected. Nick checked in that we got the bus ok as well. Great service highly recommended .

Got a quote for a mini bus after confirming and paying a deposit for a 22/24 seater (they did not confirm weather it was a 22 or 24 seater but did guarantee it would be one or the other) to then 3 days later asking for an extra £210 on top of an already over £600 price for a 49 seater which we clearly did not need for 22 people?. Now having to find a mini bus with 2 weeks notice to a very popular event ( Scottish Grand National) which most companies are fully booked for. The communication as good but been let down!

The company has been really great with us. Nick has paid attention to every detail. The driver was very friendly and then bus is really confortable.

The company was great. Nick was very helpful and the trips (we booked std airport - hotel and back) were amazing! Comfortable chairs, the drivers were very communicative and the prices were reasonable. If I'm ever going to go back to London, I'll definitely book with them again!

Hi Nick just wanted to say thanks for service that I think is beyond next level.

Great service, took myself and friends to the airport. Driver very helpful and polite giving you updates on how far away he was so you are not waiting outside in the cold. I would defo recommend this company and will be using them in the future

I used Simple Coach Hire for my family vacation in Scotland last winter. Overall, the experience was satisfactory, but there were some issues that affected our plans. One major drawback was that despite confirming our booking and the required pick-up time, no driver showed up on time for one of our visits. This led to unnecessary arguments to arrange for a driver, causing us to arrive late at our destination. While we managed to enter the site at the last minute, we had very little time to explore, which was quite disappointing.

On a positive note, the service can be flexible depending on the driver. Some drivers were accommodating, allowing extra time when we were shopping or waiting for family members. However, flexibility is not guaranteed, as certain drivers were quite rigid with the schedule. This inconsistency made it a bit challenging when managing a large family group. Overall, Simple Coach Hire provides a convenient service with decent flexibility, but reliability and consistency could be improved. If you’re planning to use them, I’d recommend double-checking with the company and confirming directly with the driver to avoid any scheduling issues.

Friendly and punctual driver with clean bus. Easier payment arrangement upfront would be beneficial.

The driver is nice and polite. He appears neat.He keeps to time to and fro. His driving is smooth. The only issue is he does not make sure we are all sitting before moving.

Thank you to Nick who made the whole process of booking and sorting out of details very easy for me. Would definately recommend the company.

Communication was great, the mini bus was clean and the driver was fantastic. My only negative is that we had booked a mini bus, price agreed, deposit paid. I wanted the mini bus to pick us up 2 hours later and then drop us back 1 hour earlier so a shorter day for the driver. To make this amendment it was an extra £55. Ok it’s not a lot of money but to just simply change a time I didn’t expect to pay an additional £55

Only used for short journey from home to airport but at 6:30am for 7 people.
From initial booking to arriving on time to having a friendly driver to getting where we needed to be was excellent.

The service was excellent from the beginning. Nick was so helpful and whenever l had a question, he responsed immediately. The communication went very well. I got the drivers' names and numbers before the trip. They picked us up in time and we arrived in time. The minibuses were in good condition and had enough space for us. So, thank you!

The service we received was great from start to finish. Nick was so helpful and answered any questions I had with a quick response. It was easy to organise and pay for and our mini bus was clean and tidy. Our driver was fantastic, happy to help however he could, even playing us fun music on our way to the airport!

Great customer service and very friendly and professional. Thank you for your help in our travel booking we will be using you again.

All was good and on time. Very reliable and comfortable transport experience. Thank you

Everything was as you would want it to be going and return - first class service throughout.