Simpleglasspipe Reviews 309

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The fast delivery, the awesome quality especially for the reasonable price. Packaged good and always shows up quickly with no damaged products for the last year and a half that I have been ordering fr... Toon meer

Beoordeeld met 5 van de 5 sterren

The ease of shopping and navigating the site is ultimately the goal of all parties. That said, satisfaction achieved. There's a rather modest selection of various methods and uses for any consumer to... Toon meer

Beoordeeld met 5 van de 5 sterren

I was able to find good high-quality glass pieces and Adapters that are no longer available locally. These are better glass and better prices anyway than what I was getting prior to this so I’m very... Toon meer

Beoordeeld met 5 van de 5 sterren

Hands down best online glass shop. Ive been ordering from sgp for a year now and everytime I get quick delivery, very well packaged. Extremely well actually. And if there's any issues the customer ser... Toon meer

Bedrijfsgegevens

  1. Shisha winkel

Informatie afkomstig van verschillende externe bronnen

Largest Online Headshop in Texas!, Bongs,Oil Concentrate Pipe,Tobacco Pipe,Sex Toys, Pyrex Oil Burner pipe,Herb Grinder, Lighters,Vapes,weekly New Products,Discreetly Shipping from TX.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

309 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Beoordeeld met 4 van de 5 sterren

Play a great quality high quality…

Play a great quality high quality strong durable glassware takes a few days longer than you'd like but once you get your package from them it's always worth it I've never had anything come broken or not of high quality like several layer blown glass from these guys love these guys

11 mei 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I ordered two glass bongs

I ordered two glass bongs, the four and eight inch. I was in love when opened. Beautiful, especially the larger one. However, after using I got a stomach ache. Smoked again later, stomach ache. Then I smelled it. It stank of something similar to gasoline, and made me heave when I smelled it confirming that was what was making me sick. Reached out to customer support.
Update: I did reach out to customer service, and they immediately offered a return label, but said I have to wait for them to receive it and possibly send it away before I get a refund. Definitely not satisfied.
Second update: they did reach out and offer my refund when they saw tracking, which is all I wanted. The CS was quick to respond, and I'm satisfied with my dissatisfaction.

12 maart 2026
Review zonder uitnodiging
Logo Simpleglasspipe

Antwoord van Simpleglasspipe

We’re sorry there was an issue with the glass piece. We already offered a prepaid return label to make the process easier for you.

However, it is a very standard policy for businesses that, in order to issue a refund, the item must at least be on its way back. Many businesses actually require the item to be fully returned first before issuing any refund. We are only asking to see the tracking showing the package is in transit back to us.

Because of that, we feel the feedback is a bit unfair, as we have been trying to resolve the issue properly. Thank you for your understanding.

Beoordeeld met 4 van de 5 sterren

Happy overall w purchase

Came a day after the site shipping said and a day before fedex said. One was cracked and the hole on the bowl is super flat on all so, no ridge/ lip to give you an idea of where the top is while you use it.

6 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I shop exclusively here.

I shop exclusively here because of the quality of the products. They are top notch, I couldn’t be happier about the oil burner pipes, they last and last. Oh btw, I am a user of these products, no fake here.

1 maart 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

This was my 1st time ordering from SGP

This was my 1st time ordering from SGP. I ordered 5 different items. Their website is pretty easy to use. They have a pretty good selection & are reasonably priced. I was able to place my order with ease. They kept me well informed throughout the whole process(notified me of the status , tracking info & notified me when my order had arrived in my mailbox. Most of the items arrived in a decent timely fashion. What REALLY mattered the most to me & made these guys stand out as a wonderful company, that I WILL be doing business with again, is when my order arrived there was a broken item & an item I didn't receive. I emailed Simple Glass & they promptly replied & are sending me replacements for my damaged & missing item. Mistakes happen, They apologized & made it right & that's what is important & matters the most. These guys know how to treat their customers & I would HIGHLY recommend them.

15 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I needed the bubble for cheap online and

I actually stumbled across this place on accident a few years ago maybe 2021 and haven’t bought from any other supplier since and it’s one day out from 2026. The prices are great if you look close most of their items come two or more per order so you see a bubble for like 15 bucks well you’re getting two or three of em not one. Quality glasss most of which feels hand blown with creativity. A def plus is that they have good packaging my mailman likes to play soccer with packages lol oh and they’re located in Texas I believe so shipping to the Bay Area California just 3–4 days for to hit my mailbox if I’m using the free option, I have paid for speedier methods once or twice 2-3 day shipping and I realized that I don’t need to. if I order early enough in the day they get out same say I’ve never waited more
Than 4 days even tho they quote 5-7. I’m sure being located right in the middle of the country helps the most orders reach their destinations in just about the same amount of time.. there’s no minimum order i just buy a piece at a time although I have done larger orders but never a bulk order I bet they’re come down on the price for a bulk order if you asked they seem very customer first which in a world of AI and bots and all that crappy millenials hiding behind a keyboard, it’s nice to see a company take ownership and accountability which makes me stay loyal to the guys. They deserve a chance to earn your business exclusively.

29 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They cancelled my order and claimed the…

They cancelled my order and claimed the transaction was declined. I contacted my bank, no declines. I contacted customer service, they now claimed chargeback history was the reason. I have all of my emails and transaction receipts and I can prove this has never happened once. They are either being lazy or there’s some other motivation for not fulfilling this order but the problem lies with them, not me.

Find another site to save yourself a headache.

1 december 2025
Review zonder uitnodiging
Logo Simpleglasspipe

Antwoord van Simpleglasspipe

we've appreciated your business since 2022, with about four orders total, roughly one per year , starting with the first in 2022. However, early in 2023, a chargeback was filed on your order two months after delivery, which really stung for our small team, leading us to add your account to our restricted list. As a result, we've had to cancel your attempts from 2024 and today. I'm truly sorry about this, but we just can't risk doing business with customers who go the chargeback route – it puts us in a bind financially and operationally. If there's ever an issue, we're here via email or text to fix it properly without the disputes. Feel free to reach out with questions, and best wishes going forward.

Beoordeeld met 5 van de 5 sterren

Hands down best online glass shop

Hands down best online glass shop. Ive been ordering from sgp for a year now and everytime I get quick delivery, very well packaged. Extremely well actually. And if there's any issues the customer service is phenomenal. The prices are great and I love browsing finding new unique things.

27 oktober 2025
Review zonder uitnodiging

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