Michael was really helpful and knowledgeable. Giving the right advice and helping us through this process as we didn't know much. It's quite daunting but he made it really easy. I would definitely rec... Toon meer
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We have just finished our first virtual meeting with Simpler Law which was a very positive experience. Our will specialist was Sian, she was really nice, knowledgeable and explained all options, we... Toon meer
I highly recommend 'Simpler Law' we were really apprehensive about doing a phone interview. However, we were delighted with the ease of how things went. Joe comes highly recommended as well, he made t... Toon meer
I found discussing details regarding my will a lot easier than I thought it was going to be. John guided me through the process explaining everything as I went, making it a lot simpler than I expected... Toon meer
Bedrijfsgegevens
Over Simpler Law
Geschreven door het bedrijf
We do not subcontract out our Will Writing requirements and all the Wills we write are legally binding and prepared with each unique individual and their requirements in mind.
We have written in excess of 220,000 Wills and hold a £5M indemnity insurance. We have a robust and industry leading Customer Care Charter in place to protect our clients, which can be found here.
Contactgegevens
PO Box 1438,, LN5 5AX, Lincoln, Verenigd Koninkrijk
- 0333 600 1000
- enquiries@simplerlaw.co.uk
- simplerlaw.co.uk
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Heeft 61% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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I found discussing details regarding my…
I found discussing details regarding my will a lot easier than I thought it was going to be. John guided me through the process explaining everything as I went, making it a lot simpler than I expected.
Wills and Trusts
I have had a great experience using Simpler Law, I have previously used them to generate a will for myself and my wife. During a review with Scott, it was obvious that it was important to cover other areas. Scott gave honest and detailed information on the benefits of a living trust. In my current circumstances the advice given matched my needs. I would highly recommend Simpler Law for a no nonsense, honest advice and information in order to come to an informed decision.
Brilliant work especially Michael who…
Brilliant work especially Michael who was very professional helping mom with her will
Will
Will, the advocate from Simpler Law, was polite, and didn't rush me to make rash decisions, he did not complain if I asked questions, and went off the beaten track. I felt comfortable with his phone call. I was impressed by Dean, who was on the counter in a supermarket, who put me in touch with Simpler Law, and even arranged a timed telephone appointment, which came at the toime expected. I was quoted £800 previously for the will making, and/or a free will service wanted a donation to charity. I give to charity what I can afford, and most people do not have a spare £800. Will was genuine, and helpful, and I will not hesitate to advise other people to go to Simpler law, if they are making a will.
Avoid
From the initial point of contact, everything appeared to be progressing well. Unfortunately, that quickly changed. The first draft of our documents was incorrect, as were the second, third, and fourth versions. It ultimately took five attempts before the documents we had already paid for were produced to an acceptable standard.
The problems did not end there. We were then hit with unexpected and excessive charges simply to have our own documents released. It felt as though the company was effectively holding our documents hostage unless we agreed to pay these exorbitant storage and release fees.
Even after reluctantly paying the additional fees, I am still waiting more than two months later to receive the documents I have paid for in full. This level of service is completely unacceptable.
Without question, this is the worst company I have ever dealt with. Poor communication, repeated errors, unexpected costs, and significant delays have turned what should have been a straightforward process into an extremely frustrating and disappointing experience. I would strongly advise others to look elsewhere.
Husband and wife joint Will.
Everything was discussed in detail and any questions answered in clear precise format. I have already recommended friends to use this company. Perfect.
Will
Shane was great anything I didn't understand he explained more easily and the full process of my will very easy
Good company
Explained everything. They go at your pace nothing rushed. Told me things I wouldn't have known to be included very helpful and I would use them again
Very friendly and understanding
Very helpful
Very helpful , answered any concerns gave good clear advice would recommend
Great experience
Great experience, Shane dealt with my will, it was a relief to finally get my will done with such ease & Shane is a lovely man to talk with , recommended him to my family also & they are going with Simpler Law
Great service!
After putting this off for many years, I have finally sorted out my will. The process from beginning to end was made so simple (guess the clues in the name!) The appointment was made in a supermarket and from that moment I received all the information that was promised and plenty of calls to remind me of my upcoming appointment. My telephone appointment with Shane was very informative, answering all my questions so that correct decisions were made. Shane was professional, but more importantly, he was friendly and funny, which is exactly suited to the way I deal with things, even an serious like a will. I really don't know why I put it off so long! I would highly recommend Simpler Law!
Easy, clear process…
Shane was really easy to talk to and explained everything really clearly. He pointed things out that I didn’t realise and now I can look into them.
Very professional
Very professional, informative, but also explained in understanable terms, I would recommend Simpler law.
Great service
Our consultant gavin was very friendly and listened to all our needs and requirements also explained everything in detail to us we would definitely recommend this company to others they made everything so simple.
Clog popping joe parry i found the hole experience quite easy and the young lady that talked me through the hole thing, and I was very comfortable.
I found the hole experience quite easy and comfortable, and the young lady I spoke to was so so helpful and never rushed me at any time, I very happy with the hole experience.
Lovely customer service about something…
Lovely customer service about something that can be a morbid and difficult conversation.
Shane we brilliant and worked with me on a personal level and took an interest in my life.
Offered some great advice and support.
Thank you!
Kim was very friendly and guided us the…
Kim was very friendly and guided us the whole process with ease.
We were told all the options open to us and the pros and cons explained to us.
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