SimplexHealth Water & Health Testing Reviews 

672
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I would recommend the pH strips. This company. are a very friendly family business and are always helpful which is so much nicer than dealing with AI robot operator assistance in businesses that are c... Toon meer

Beoordeeld met 5 van de 5 sterren

We needed to test a Well in a property we moved into. We only required the water to be suitable for garden irrigation and to top up a pond. The kit was clear and easy to use. Would use again if nece... Toon meer

Beoordeeld met 5 van de 5 sterren

SimplexHealth were recommended to us for testing the water in our local nature reserve. We want to do this on a regular basis & testing strips are an easy way to do this. The products that were in sto... Toon meer

Beoordeeld met 3 van de 5 sterren

Ordered a water test kit for chloride content of the water. Arrived boxed and in good time. Test results take 10 days so cannot comment on the quality of the analysis and reporting. The instructions w... Toon meer

Bedrijfsgegevens

  1. Watertestservice

Geschreven door het bedrijf

SimplexHealth was founded in 2010 in the UK. SimplexHealth is the exclusive distributor for Watersafe water test kits in Europe, SimplexHealth water testing kits as well as SimplexHealth pH Test Strips worldwide. We also sell a wide range of Body & Urine tests Alkalising products (such as Green Drinks, pH drops & Alkaline Minerals) and Magnetic Therapy products. Our water testing kits have proven popular because they are easy to use, safe and users can be assured of the quality as many of our water test kits and strips have been ETV/EPA performance-verified. We pride ourselves in offering tests that make complex chemistry simple and environmentally friendly.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

672 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(672)

27 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Body wrap

I am very pleased with my purchase of the body wrap. My pain was immediately reduced, that surprised me for I was skeptical. Now movement is effortless.

10 mei 2022
Beoordeeld met 5 van de 5 sterren

This is an excellent and cheap way of…

This is an excellent and cheap way of measuring water hardness. I tested 9 different water samples with very interesting results. Having just purchased a shower head to remove hardness from very hard water, I wish I had asked the company to test this water for me before I purchased.

The water colours are easy to co match with the chart. Quick, cheap and easy.

Well worth the cost if you are interested in your water hardness.

8 mei 2022
Beoordeeld met 1 van de 5 sterren

12 days after my order I was told the…

12 days after my order I was told the test was not available and refund made - miraculously it was available again 1 1/2 hours later at a higher price which I had to pay(+£120!), but with no option to use the sample I sent which had been destroyed, Very disappointed particuarly in the communication - I had to call Simplex to request their help with this second higher cost option, to be clear it was not proactively offered and a promised call back was an email stating the cost to me.

6 mei 2022
Review zonder uitnodiging
Logo SimplexHealth Water & Health Testing

Antwoord van SimplexHealth Water & Health Testing

The required test for diesel is a unique lab test, from a specialist lab. Unfortunately the lab we use specifically for this test was unable to perform the test at this time after the sample had been sent in. The customer was given a full refund and the option for us to source from an alternative lab of which he agreed, despite the increased cost for the test. The original sample could not be reused due to the time lapsed and would mean the water sample is out of spec for UKAS accreditation. We are very sorry about the inconvenience this has caused.

Beoordeeld met 4 van de 5 sterren

Very simple to use

Very simple to use. Reasonably priced. Clear and easy instructions. Our results not quite so easy to interpret but emailed pictures in and got fast reply back, as per suggestion on packet, to confirm result.

29 april 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Good Morning

Good Morning
Sorry to give a bad score but the order number (#48201) we haven't received it to date. We have already tried several times to track the Royal Mail Tracking or Delivery Confirmation: UQ107288417GB, also in DHL and CTT, always gives non-existent number.

6 april 2022
Logo SimplexHealth Water & Health Testing

Antwoord van SimplexHealth Water & Health Testing

Sorry to hear about your order not arriving, this is the first time we have been informed of this from you via your 1 star review, so we havent had a chance to address this non delivery. Its never an issue to assist customers who email us directly to info@simplexhealth.co.uk. I can see the order has been posted so please do contact us so we can assist you instead of through this review portal.

Beoordeeld met 1 van de 5 sterren

Never received.

5 april 2022
Logo SimplexHealth Water & Health Testing

Antwoord van SimplexHealth Water & Health Testing

Customer contacted us before leaving this review as item had not arrived, after investigation we refunded the customer in full.

Beoordeeld met 1 van de 5 sterren

The test didn't tell us what is making…

The test didn't tell us what is making our water brown,and leaving a blue tinge in our bath after a shower

5 april 2022
Logo SimplexHealth Water & Health Testing

Antwoord van SimplexHealth Water & Health Testing

We are always happy to assist customers who contact us for a specific test, I see you ordered the 3 Way test strips which test for pH, Total Alkalinity, Total Hardness. These would not be the correct test kit as a reddish brown or rusty colour could be caused by iron (iron oxidisation & iron bacteria) or manganese.

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