Simplofficial Reviews 

Its a fake website and the product never reaches dont buy this ever

Their wallet started falling apart abouta week after I started using it. I sentanemail to their support department with photos and received a response from them that said they didn't replace any BOGO as they were final sales even though their site says they have a 1 year warranty.
The way I understand their response is that the company gathers all of their defective and seconds, advertise a "special BOGO sale" to get rid of your mistakes and scam their customers! I did not ask for a refund I just asked for a replacement for what I purchased. What a scam!

Terrible customer service. Their return policy, even if you could get a response from customer service, is not customer friendly. Can not recommend.

I placed the order for the BOGO offer and after 19 days the tracking says it was delivered to my front porch at 8:30 PM by USPS. No package and when would USPS deliver a package at 8:30 PM. Should have known. I have to be more diligent about where the package is shipping from.

I placed an order for the 2 for 1 sale wallet in November '25. I have never received deliver. Tracking says it delivered in mailbox. I have lived here 10 years and never lost a package.
I emailed tech support many times and the were no help. Just kept asking me to check the many places I have already. Different person responded each time. If a real person.

order the buy one get one. they never honored hat request. waited about 5 weeks for delivery. received on wallet. The told me by email (Amy Customer rep) wrote and said i did not sign up for buy one get one, if you go to the website it pops up everywhere for that promotion. no phone number, tracking info did not work, Wallet broke - the bottom fell out trapping my credit cards in the slot. I had to ask the vendor for a paper clip to push my cards out.
The worst purchase I ever made, no response from the company- tried to get my bank to help and they are making it very difficult to get money back. Buyer Beware. Very disappointing. Don't Buy from This Company

I purchased 2 wallets via SIMPL's BOGO sale. The first wallet looked and worked great, until the card mechanism failed. I contacted customer service to replace the wallet under the 1-year warranty they present on their home page, but they wrote that they don't issue refunds or exchanges on BOGO items. I corrected them that my complaint related to their warranty, and that I only wanted a replacement of their broken product. Despite numerous requests for an update, I received no replies.

Stay away, not worth it.

This is a scam don’t buy. I tracked the product for weeks. They said it was delivered USPS - I never got the product. Called post office said tracking number is a scam. Chinese scam stay away. Contacted several times no response.

I bought the wallet August 2025, received beginning of October 2025. The wallet lasted 5 months . The toggle switch wore out broke . My cards flew out and no longer secure in wallet. I write the company stating what happened. A week later they wrote back unfortunately because it was a promotional BOGO wallet due to their store policy no refunds or exchanges. If you go on their site. Very top line states all wallets buy one get one free so now this automatically voids out their policy of no refunds / exchanges which makes the advertisement misleading to consumer. Down below it states refund policy 1 year warranty Etc. once again no one really reads refund policy they see 1 year warranty. I made claim on one year warranty due to manufacturer defect. I get email back because of store policy of BOGO no refunds or exchanges. I wasn’t looking for neither I was looking for replacement. Buyers beware Simpl wallets are junk don’t buy they don’t stand behind their product . Yes you get two wallets for price of one $39.99 plus tax and shipping. And you think all well wasn’t that expensive but when they sell thousands of wallets at that price they are making a lot of money off of thousands and thousands of consumers . Something should be done about this. If you know someone who mentioned this company give them a heads up what they will be dealing with when product breaks and the service they’ll get. Bad company stay away from

Got the 2 for 1. After tracking the shipping for 6 weeks (not exaggerating), tracking suddenly showed delivered 3 days earlier. I never got it. I made 5 attempts to fix the problem. CRICKETS! Cheap chinese shit anyways...

Have tried corresponding with Simpl Wallets 4 times with no response back. Instead of wallets I received 3 snowflake shaped screwdriver keychain fobs from known scam address of Abby Adkins in Elk Grove Village Illinois 60007

After trying to work with customer service to resolve they just stopped responding. Feels like a scam company

Ordered on Dec 11. Never came. Their own tracking info says it went to my post office and never came to me. The shop app says it never came. I have written 7 emails and contact us forms. 2 replies. First one said tracking number says delivered and I should ask neighbors if they stole it. I wrote back and reiterated that it never showed up that the tracking number says it never showed up in the shop app says it never showed up to please send me the products and the letter I receive back since we don’t offer refunds. I’m wondering if it’s a chat bot or the person doesn’t really speak English. I guess I’m gonna have to tell my credit card company and see if they issue a refund because of it. I have screenshots saying I didn’t receive it from the tracking and from the shop app. They’re absolutely horrible and now I see on here the bad reviews. They have no Facebook presence or Instagram presence and there’s no way to review them on website.

Id give it 0 stars if that were an option- Black Friday deal buy one get one free- the quality is horrible - was gonna give them to my brothers as Xmas stocking stuffers but embarrassingly terrible quality- I contacted Simploficcial and was advised all sales final- per there website-- my stupidity I did not return their return policy- or a site like trust pilot which gives them terrible creditability- stay away from these guys-- total "scam" except they did state no returns- but the quality is junk- pure trash which is where these two wallets are gonna go- can't even give them away for free as they are so terrible-

Bought and paid for 2 wallets in advance of christmas, December 6th. website said it would deliver before christmas. I recei ved it 5 days after christmas. i emailed customer service and received an answer 10 days later that my package had been delivered. NEVER AGAIN. Also, the product looks cheap! i don't know if i can even use them.

I was given a couple for Christmas, this brand just didn’t cut it. Card holders looked like cheap plastic and would wear out quickly. So I decided to keep the other and return this. I emailed them and NO RESPONSE at all. I will not use this company and I have already informed the gift giver of the NO RESPONSE. I did give them almost a week to respond.

The worst, cheapest wallet ever! This website looks legit but its a SKAM. Do not buy from them, u will regret it!

I purchased a Simpl wallet in march 0f 2025, and it stopped working in December of 2025. They claim a one year warranty, but after emailing them, i never received any response whatsoever. The problem is the holding mechanism “wore out”. My cards would routinely fall out. In fact, I lost one of my credit cards from the wallet. I dont think they are built to last. And very poor customer service.

Pathetic company, pathetic products and even worse customer service. Do not buy anything from them. Wallets are trash and then they don't even respond. Save your money. Do not do business with them.

This is the worst company to do business with. There wallets are cheaply made. They fall apart and don’t want to do anything about it to resolve . I suggest you go to company like ekster . Where they take care of you with a great product