Simplofficial Reviews 

Disappointed with Product Quality and Customer Service
I purchased the SIMPL Toggl™ Wallet and initially liked the design. However, within just three weeks, I noticed a major flaw: when the card holder isn’t completely filled, the cards become loose. If I remove one card and tilt the wallet downward, multiple cards fall out — which defeats the purpose of a secure wallet.
I contacted customer service and even made a video demonstrating the issue. They responded and asked for a picture or video, which I promptly sent. They acknowledged the problem and promised to send a replacement. That was four months ago. Despite multiple follow-up emails, I haven’t received the replacement or any further communication.
This has been a frustrating experience. The product didn’t meet expectations, and the customer service has been extremely poor. I cannot recommend this company if you’re looking for reliable support and accountability.

If I could give the Simpli wallet a worse score than one star, I would. DON'T BUY IT!!! It's a total waste of money as it's a very cheap imitation of other better products. I'm not wasting any more time with this company as other reviews indicate they are non-responsive. Just will give them to my elementary age grandsons to play with.

The product I received was not as advertised. If you "buy one, get one" (BOGO), they WILL NOT give you a refund. It does not matter that the product is defective. I planned on buying some for gifts to friends and family, but their "no returns on BOGO policy" is simply bad customer service.

I purchased a Simpl wallet, from Simplofficial.com and took advantage of the BOGO, the order was placed Early July and it took two weeks to receive the wallets. The quality is bad, but they did feel nice in the hand and pocket. So I started to use the wallet immediately, within 4 weeks the first one broke, the mechanism to fan out the cards snapped. I work from home, and only have to leave the house or use my wallet a few times per week... if i had to use this regularly i doubt it would last more than a few weeks. I was going to request a refund or replacement but since i took part of the BOGO offer i am not able to per their policy. Their policy on returns, i copied the relevant part:

"Wallets purchased during a promotional sale (including Buy One, Get One Free or any discounted pricing) are final sale and not eligible for return or exchange.

Why no returns on discounted wallets? Offering deals like BOGO and up to 50% off lets more people try SIMPL and helps us keep prices low for everyone. To do that sustainably, we can only accept returns on full-price purchases."

Interesting they are currently offering all wallets as BOGO... probably so they don't have to honor return request. Basically this is just a cash grab, garbage quality wallet, and the company won't back their product.

Do yourself a favor and use a different product.

It’s a complete piece of shit and I didn’t get the 2nd one in a buy one get one free special

These wallets are trash. Do not bother. First it takes nearly a month to get it (China to the U.S.). I took advantage of their BOGO offer. One of the wallets has a button to fan out the cards. The cards are difficult to insert and do not fan out like they indicate (unless you only use 2 cards). The second wallet was the ”leather” wallet with the insert for “holding” bills. Not only doesn’t it hold anything (money falls right out), the product is extremely cheap and came with and extremely distasteful odor to it. I inquired about their return policy and was told “being you took advantage of the BOGO offer, we do not accept returns.” The reviews on their website are fake. Read the reviews from VERIFIED users on Amazon, Google, and do a Google search for SIMPLI Wallet Reviews … see for yourself.

ordered the 2 for one wallet around a month ago. after looking at a comparison add put out, it stated it was one of the best. well i fell for this add, with the 2 for one ad. have used it since it arrived and the mechanism which contains the cards in the case only held up for a couple of weeks. if the wallet is tilted as such, a couple of cards will fall out with little effort. i keep about 5 cards in it and have had one or more fall out when retrieving the wallet from my back pocket. since this was a special purchase, there is no return policy . rediculous!! i gave the second for a gift to a good friend, i just hope that one lives up to the advertisement. looking for a better replacement... customer service stinks as well...John H. Georgia

I had to wait for over 30 days for an order #SS89732 to be delivered. Once received, I was sent women's sandals instead of the three Wallets I ordered, one of which was a gift with a gift box. I have sent three replies to them notifying them of the issue, no response. Very frustrating!

Order my wallet 04/03/2025. Its now 5/2/2025 and it shows stagnant in shipping as of 4/22/2025. This company is a scam. Customer service is a scam

Awful service. I placed an order. Despite it saying it was delivered it was not. I have tried to contact the company at least 5 times and have received no response. I have also filed a claim through PayPal and they haven’t responded to that either. I wonder if this company even really exists or is just some random drop shipper who couldn’t care less after the sale is made. I will be happy when PayPal refunds my money and hope this review prevents anyone from doing business with them.

After two weeks, I never heard from them, and PayPal finally refunded my money.

I’d never do business with this company. This is a warning.