They were really helpful finding the hammock that I wanted after I had been disappointed by Amazon a number of times. I was particularly interested in the quality of the fabric and I am delighted with... Toon meer
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Lees wat reviewers zeggen
I bought a gorgeous hammock and stand from Simply Hammocks some years ago and recently lost the chain that links the hammock and stand. I what’s apped the company on Bank holiday Monday and got a text... Toon meer
This was my second time purchasing a hammock set from Simply Hammocks as the first one was greatly enjoyed by us all for the last 7years. The original purchase is now being passed on to our grandchild... Toon meer
We've owned an Amazonas Globo Royal Hanging chair and stand for approximately 15 years, and recently decided to order a new cushion cover for a quick refresh. We had a few questions regarding the upda... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hello, we're Simply Hammocks and we've been selling hammocks online since 2010. We like to think we know a lot about hammocks which is why we only sell the best garden hammocks around! All our hammocks come with GS and TUV quality marks and are made using the finest materials. We offer free next day delivery, 12 month warranty and expert support from our team.
Contactgegevens
Simply Hammocks, 7A Mercury Road,, DL10 4TQ, Richmond, Verenigd Koninkrijk
- 01748 471 299
- hello@simplyhammocks.co.uk
- simplyhammocks.co.uk
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Excellent product
Excellent product, does what it says on the tin. No next day delivery, took 4 days, beware bank holidays.
Excellent
Excellent, easy to put up hammocks that arrived in record time. Super service. Many thanks. Would highly recommend
Very happy with my hammock frame and…
Very happy with my hammock frame and great personal service. Thanks.
If I had one suggestion, I would add some better construction instructions as it took some working out to put it together.
Everyone in the family loves it.
Everyone in the family loves the hammock. It does seem to hang quite low though - luckily not too low. The chain at each end is at its shortest length and I only just miss the frame when I am in the hammock. I weigh 90kg - maybe my technique is wrong!
One of the D lock rings that joins the metal chain into a loop (to hold the hammock) was too small for the chain. Couldn't fit the chain through the D lock ring opening. Had to come up with a solution rather than complain because the hammock was for a 'next day' present. 10 mins with a vice and hacksaw sorted the problem. Presumably this was just a packing error because the other D ring lock was fine..... We still love the hammock though.
Both the hammock and the hanging chair…
Both the hammock and the hanging chair are great, we love them!
This updated review is a result of the…
This updated review is a result of the efforts made by Simply Hammocks to correct the mistakes made, not by them but by their delivery company. Simple Hammocks followed up with a service that every company should give. They put the customer first and turned a disgruntled customer into a very happy customer. It is only when things go wrong can a company be truly judged. Simply Hammocks came through with flying colours. I have no hesitation in restoring them to a full five stars and will make the specific mention of Greg who made me feel like a wanted customer. I am very happy to recommended them.
Delivery
The item was delivered, on a Tuesday when it was arranged for Wednesday, when it arrived the package was damaged, quite badly although we could find no damage on the item.
Good comfortable hammocks
Good comfortable hammocks, arrived quickly, well packaged using recycled materials.
Fantastic to deal with
Fantastic to deal with. They called me to say the hammock colour I ordered was out of stock but recommended another variant of similar colour which they sent and I also had a small refund for the hassle/delay.
Product is brilliant and of really good quality. Would use again!
Really excellent customer service
Really excellent customer service ; thank you Greg.
Lovely product, speedy delivery.
Helpful and quick responses to email…
Helpful and quick responses to email query. Fast delivery too!
Simply Hammocks are a good company with…
Simply Hammocks are a good company with a great choice of products at reasonable prices. This is not my first purchase from them. Normally, I would be happy to give five stars. However, their choice of delivery companies is a failing. It took hours for Simply Hammocks to have their product in the hands of their delivery company and a further seven days for it to reach me. Once their delivery options have been changed or manifestly improved they will surely rate five star once again.
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