Før jeg startede på singles50, var jeg på en anden side Dating60plus, den var opbygget på samme måde det er også ok, men det var gennemgående de samme profiler... hvilket jo er sjovt, og inden jeg f... Toon meer
Bedrijf heeft geantwoord
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Varning varning !!! Mycket oseriöst företag. Skickade inkasso från Tyskland på nästan 4.500kr och nu vet jag inte vad jag ska göra för att få bort detta. Pratade med kronofogden och dom sa att det lä... Toon meer
Bedrijf heeft geantwoord
Man ser samma bild med olika namn.Svårt,nästan omöjligt att gå vidare om man blir intresserad.Det står gratis mrn,är inte det.Jag har dumt nog som nybörjare betalat 1350kr och förgäves försökt få ett... Toon meer
Bedrijf heeft geantwoord
I send en mail 5 dager etter jeg ble medlem (desverre) for å kansellere. De har allerede trukket ca 2500 kr fra min konto! Jeg fikk svar at jeg får ikke pengene mine tilbake siden jeg har allerede s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Join Singles50, our fast-growing matchmaking service. Take our free personality test and find your perfect partner today!
Contactgegevens
Verenigde Staten
- singles50.com
1,2
Zeer slecht
324 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
So many fake profiles
So many fake profiles
Lost all access 1 week in after so many emails sent enquiring why NO HELP AT ALL FROM MANAGEMENT
Would NOT EVER recommend this site to anyone seriously looking for a partner
NOT what they claim to be at all
9 november 2025
Review zonder uitnodiging
Antwoord van Singles50
Hello Peter,
We can assure you that our member base is made up of real people, and we actively monitor and remove suspicious or fake profiles.
Please contact our customer support team directly through our contact form on our website so we can locate your account, and help restore your access as soon as possible.
Thank you for providing the requested information. We can see that your case is already being handled internally. Please check the latest message we sent you. Once you’ve reviewed it, we’ll be able to assist you further.
Best regards,
Lea
this company is incredibly unhonest
this company is incredibly unhonest! beware!
they take your money and when you want to unsuscribe it is very dificult.
I had to complain to my credit company.
never again
23 oktober 2025
Review zonder uitnodiging
Antwoord van Singles50
Hello Edward,
We’re sorry to hear about your experience. Our subscription terms, including renewal and cancellation, are clearly explained at the time of purchase and in our Terms & Conditions. We also provide a cancellation form on our website for an easy process. If you had any issues completing it, our customer support team is always available to help.
Best regards,
Lea
When I subscribed the price was…When I subscribed the price was different but then they debited almost R2000 from what the advertised. I didn't use the app much...after 3 months they deducted another
When I subscribed the price was different but then they debited almost R2000 from what the advertised. I didn't use the app much...after 3 months they deducted another R1700. So they lied about the subscription amount. So now they want to collect their debt. This app is fake...so please don't subscribe to the Singles50..
17 juli 2025
Review zonder uitnodiging
Antwoord van Singles50
Hello Leticia,
The subscription price and renewal information are always clearly shown on the payment page before confirming your Premium Membership, as well as in our Terms & Conditions and confirmation email.
Renewals occur automatically unless cancelled in time via our online cancellation form. If you believe there’s been a misunderstanding or you’d like us to review your payments, please contact us directly via our contact form on our website.
Kind regards,
Lea
Unethical Billing and Misleading Practices by Singles50
I am extremely disappointed and angered by my experience with Singles50. I subscribed to a three-month plan, yet after only one month, the company attempted to debit my account for three times the original subscription amount.
At no point during sign-up was there any clear disclosure of an automatic renewal — especially not at such an exorbitant rate. Once subscribed, it becomes evident that the platform is deliberately designed to conceal subscription details. You cannot view, manage, or cancel your subscription from your profile.
The service itself is misleading. You are enticed into believing that a paid subscription will unlock meaningful features, only to discover there is virtually no improvement compared to the free version. The app is poorly built, unreliable, and offers little to no real value.
What’s worse, Singles50 traps users by making cancellation impossible. You are told to email support to unsubscribe — yet no one responds while the company continues attempting to withdraw large, unauthorized amounts from your account.
This behavior is unacceptable, unethical, and borders on fraudulent. I demand immediate cancellation of my subscription and a full explanation for these deceptive practices.
13 oktober 2025
Review zonder uitnodiging
Antwoord van Singles50
Hello Neville,
We are sorry to hear about your experience.
Renewals only happen at the end of the paid subscription, if you have purchased a 3 months Premium Membership, the renewal should be taking place at the end date of those 3 months.
Please note that all subscription and renewal details are clearly displayed before payment and outlined again in our Terms & Conditions and in the confirmation email sent after purchase.
Concerning the cancellation, we have a cancellation form available on our website to make the cancellation process easy. If there are any issues with this process, our customer service team is always available to help and respond in a timely manner.
In order to assist you further we will need more information about your profile, we advise you to contact us via our contact form and we will be happy to help.
Kind regards,
Lea
The website is a trap for money
They charging my card with no authorisation no way on their website websites that I can delete or cancel my membership I have emailed so many times and no explanation. Not clear the sign up is ongoing not clear how to cancel or delete very sneaky to get money
12 september 2025
Review zonder uitnodiging
Antwoord van Singles50
Hello Beautylish,
Please note that at the moment of purchase, it is clearly stated that the Premium Membership is automatically renewed unless it is cancelled on time. Cancellation is simple through our online cancellation form, which ensures that the automatic renewal stops at the end of your chosen period.
As we don’t have enough account details here, we kindly ask you to contact us directly at trustpilot@singles50.com
Thank you for providing the requested information. We have located your profile and we can see that your case has been handled internally.
Your Premium Membership has been cancelled and we can see that you have already requested to have your profile deleted.
If you need more help we will be happy to assist you.
Best regards,
Lea
Threatening with collection on overdue subscription
Instead of simply closing an account if the subscription hasn't been paid, they threaten with collection services. Seriously? Just close the account if the subscriber is not interested to use your service any more and let them be!
22 september 2025
Review zonder uitnodiging
Antwoord van Singles50
Hello Elena,
Please note that Premium Memberships need to be cancelled on time via our website form to avoid any renewals. If the cancellation isn't processed and the renewal payment isn’t received, collection requests may follow.
If you need any assistance to cancel your Premium Membership, or simply to have more information, please contact us directly at trustpilot@singles50.com.
Best regards,
Lea
DO NOT USE this app!
DO NOT USE this app!! Scammers
For those who have been scammed with the cancelation process, report them to the ACCC! Also consider a class action against the firm, what they are doing is wrong!
20 september 2025
Review zonder uitnodiging
Antwoord van Singles50
Hello Braden,
The cancellation process is designed to be clear and transparent, and if you have experienced any difficulties, we would like to investigate this further. To review your case and provide you with accurate assistance, please contact us directly at trustpilot@singles50.com.
Best regards,
Lea
For dyrt, og for dårligt
Samme problem som alle andre.
Jeg ville ønske, jeg kunne tilføje et billede af deres medlemskaber,
Der står
kr 99 for 24 uger
Kr 148 for 12 uger
Kr 179 for 4 uger
Men der står IKKE, at det er OM UGEN!!
Altså hhv
kr 2376
Kr 1776
Kr 716
Hvis man gerne vil se, hvad man får for pengene, og går videre kommer man direkte videre til betaling.
Heller ikke her, er står det klart og tydeligt, at det er OM UGEN, de opkræver. MEN hvis du scroller ned og læser det, med meget småt, kan du læse dig til det. Eller nærmere: du skal regne dig frem til det.
Helt ubeskriveligt dårlig stil.
Når det så er sagt, ville sådanne priser skabe forventning om en lækker hjemmeside, der var nem og lettilgængelig.
Kan I gætte, hvor jeg vil hen?
Som tilhørende aldersgruppen 50÷ bliver jeg sendt direkte tilbage til min ungdom, hvor IT var spændende og nyt, og der kunne man måske acceptere så ubehjælpelig en platform
Men seriøst??? Det er som om, der ikke er sket NOGEN udvikling de sidste 30 år.
Der står desværre lettjente penge over det hele!
Hold jer væk
For dyrt, og for dårligt
1 januari 2025
Review zonder uitnodiging
Total svindel
Total svindel, hold jer væk, umulig at komme ud af igen. Selvom man opsiger i tide, trækker de bare beløbet fra din konto. Derfor også meget få bruger på siden.
27 augustus 2025
Review zonder uitnodiging
N'allez pas sur ce site
N'allez pas sur ce site ! : grosse arnaque ! on vous demande 10 fois les mêmes choses pour déboucher sur rien ! A éviter !
27 augustus 2025
Review zonder uitnodiging
Antwoord van Singles50
Hello Michel,
We’re sorry you feel this way. If you’re not finding matches, it may be that your search criteria are set too restrictively, we suggest adjusting them for better results. Please don’t hesitate to contact us via our form, or reach out to our French support team if you prefer assistance in French.
Best regards,
Lea
Unsatisfied
I subscribed on this site for a month and on the day the month expired I gave notice to cancel subscription. Needless to say they so blinded by their T&C's, I can't cancel as it's due for automatic renewal and j didn't gave notice in advance. Their customer service are not user-friendly at all and don't understand that I want to cancel due to unsatisfied and secondly the subscription trippeld.
The people they match you with are really not what I expected it goes further than same interests.
I just want my subscription canceled. Can that be so hard if I am not satisfied.
In response to the comment of Lee. I already requested cancelation via the method mentioned by you. I want to cancel please I am not interested anymore.
Thank you, yes there is a customer service agent attending to it however we are not making any progress. Maybe it should be escalated to someone that can finalize it.
Thank you
Kind regards
20 augustus 2025
Review zonder uitnodiging
Antwoord van Singles50
Hello Cassie,
We’re sorry to hear about your disappointment. Please note that the reason the renewal price is higher is because your first purchase was an introductory offer. This, along with the automatic renewal and cancellation deadlines, was clearly explained during the sign-up process and before payment.
We’re also sorry if the matches suggested did not meet your expectations.
If you wish to cancel, this can be done easily at any time via our online cancellation form, available before logging in on our homepage. If you encounter any issues, please contact us directly through our contact form so we can assist you further.
Best regards,
Lea
Thank you for providing us with this information, we confirm we have found your profile. We can see that one of our customer service agents is handling your case. We kindly ask you to review the email that was sent to you as it contains all the relevant information. We aren't able to discuss this on a public platform such as this one.
Thanks for your understand.
We can see that the matter has been handled and resolved internally.
Have a nice day!
All the best,
Lea
Antwoord van Singles50
Hello Dale, thank you for your great review! We're glad you find the platform easy to use. Have a nice day! Lea
offre promotionnel et 6 mois apres mon…
offre promotionnel et 6 mois apres mon compte a été debité de 180€ sans que le site me previenne.
Malgres mon indignation et mes revendications, ils sont resté sur leur position. C'est des voleurs!
Je ne recommande pas.
20 mei 2025
Review zonder uitnodiging
Antwoord van Singles50
Hello Thierry,
We’re sorry to hear about your experience. Promotional offers automatically renew at the full price if the subscription is not cancelled, and this is indicated before payment.
To help resolve your issue, please contact our French customer support team directly, as they can review your account and provide assistance.
Thank you for your understanding.
Best,
Lea
🚨A fuir à fuir à fuir😱
6 augustus 2025
Review zonder uitnodiging
Antwoord van Singles50
Hello Joy,
We’re sorry to read your review. If you’ve had a specific issue or would like to share more details, please reach out to our customer service through the contact form.
If you’d prefer to communicate in French, feel free to contact our French support team or leave your review on our French Trustpilot page.
Best regards,
Lea
There is plenty of help from the…
There is plenty of help from the customer service with extra information and support without asking.
There is no shortage of my age group.
I’m enjoying chatting with a couple of prospects🙃
1 augustus 2025
Review zonder uitnodiging
Antwoord van Singles50
Hi,
That’s so nice to hear – I’m glad you’re enjoying the experience and connecting with others! We’re here if you need anything.
All the best,
Noel
I give a 1 because I can’t give 0
I give a 1 because I can’t give 0. I have sent a cancelling email as the cancellation form was asking for private information that they didn’t need to know. They keep on sending email asking for the payment when I have been trying to cancel for a month.
They stopped bothering after a while. 6 months down the track, I received an email from a debt collector with an exorbitant bills.
You are a really poor company. You make it impossible to cancel. You are asking for personal information. You are only after the money. This site is a scam.
22 juni 2025
Review zonder uitnodiging
Antwoord van Singles50
Hello John,
We’re sorry to hear about your experience. Cancellation is made easy via our cancellation form, which ensures your request is processed correctly and securely. If you ever have trouble, our customer care team is always here to help, just reach out via our contact form on our website so we can support you directly.
Best regards,
Lea
Experience décevante Coup de Foudre 50+
Expérience décevante et traitement inhumain
J’ai été extrêmement déçue par la façon dont Coup de Foudre 50+ gère les rétractations.
Après avoir demandé à résilier mon abonnement, j’ai perdu immédiatement l’accès à ma messagerie, sans possibilité de prévenir les contacts avec lesquels j’échangeais. Résultat : une personne s’est déplacée à un rendez-vous sans que je puisse l’en informer.
Quand j’ai écrit au service client pour leur expliquer, j’ai reçu une réponse automatisée, froide et rigide, sans aucune proposition de solution, ni geste de courtoisie.
Aucune compassion, aucun sens du respect humain.
Tout est traité comme un simple “contrat” sans aucune attention portée à la réalité des interactions humaines.
Je déconseille cette plateforme à toute personne qui cherche un minimum de bienveillance ou un service client réellement à l’écoute.
21 juli 2025
Review zonder uitnodiging
Antwoord van Singles50
Hello Marie Noelle,
Thank you for your message.
If you requested a withdrawal, this immediately ends your Premium access. This is different from a standard cancellation, where you would still be able to use the Premium features until the end of the paid subscription period.
If you would like us to review your case, or if you'd prefer to communicate in French, please contact us via the contact form on the French website or write to us directly on the French Trustpilot page. We're here to assist you.
Best regards,
Lea
Dumt det ikke var mulig å gi 0 på denne…
Dumt det ikke var mulig å gi 0 på denne svindel siden.
Sa opp mitt medlemskap i 2023, på rett sted, og riktig side på singles.com.
I mai mnd. 2025 fikk jeg brev i postkassen. Inkassokrav på ca. 700 euro.
Et og et halvt år etter at jeg sa opp medlemskapet!
Ikke hørt et ord/mail fra singles50 før dette skjedde. I og med deres elendige rykte i forhold til svindelforsøk, tok jeg det for det er...SVINDEL! Fikk nytt brev fra inkasso selskapet 9/7, som syntes jeg hadde fått lang nok tid til å betale. Maken til frekkhet. STYR UNNA!!
9 juli 2025
Review zonder uitnodiging
Antwoord van Singles50
Hello Kunde,
Thank you for your feedback.
To help you properly, we’ll need more details about your case. Please contact us directly using the contact form on our Norwegian website. This way, you can get support in Norwegian and we can look into your situation carefully.
All the best,
Lea
Jeg prøver forgæves at stille spørgsmål…
Jeg prøver forgæves at stille spørgsmål til kundeservice ud fra en mail de lige har sendt mig med nye oplysninger om min tid hos den. Til trods for jeg svarer tilbage i samme mail fra den e-mail adresse de kender mig på, får jeg bare et svar tilbage om at de ikke kender min mailadresse. Umuligt at få besvaret spørgsmål der omhandler oplysninger de lige har sendt.
9 juli 2025
Review zonder uitnodiging
Antwoord van Singles50
Hello Uwe, thanks for your message.
It sounds like the email you're using to contact us is not the one registered to your profile.
Please contact us via the contact form on our website so we can help you identify your registered account, if there is one.
If you’d prefer a reply in Danish, feel free to contact our Danish customer service or leave your review on our Danish Trustpilot page.
Have a nice day, Lea.
There are genuine people looking for…
There are genuine people looking for relationships on the site. However what disappoints me are all the "fake" profiles with the camera icon on all of the photos.
These women are stunning yet there is no backdrop and all look liked photoshopped faces from the internet, all the women look American!!!! It so misleading as you cannot contact them, so why are the profile sup there, bad form for people looking for real love.
26 juni 2025
Review zonder uitnodiging
Antwoord van Singles50
Hello Bryan,
Thanks for your review and your feedback. Just to clarify: profiles with a placeholder image aren’t fake or inactive, they just haven’t uploaded a photo yet. We use a placeholder image to show there’s a space for one. It helps keep the layout clear and lets users know the profile isn’t complete yet. We get that it can be frustrating, but some real users prefer to take things slow before adding a picture. Your input’s noted, we’ll keep working to improve the experience.
All the best,
Lea
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