Singles50 Reviews 

324
•
TrustScore 1 uit 5

1,2

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Beoordeeld met 1 van de 5 sterren

Før jeg startede på singles50, var jeg på en anden side Dating60plus, den var opbygget på samme måde det er også ok, men det var gennemgående de samme profiler... hvilket jo er sjovt, og inden jeg f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Varning varning !!! Mycket oseriöst företag. Skickade inkasso från Tyskland på nästan 4.500kr och nu vet jag inte vad jag ska göra för att få bort detta. Pratade med kronofogden och dom sa att det lä... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Man ser samma bild med olika namn.Svårt,nästan omöjligt att gå vidare om man blir intresserad.Det står gratis mrn,är inte det.Jag har dumt nog som nybörjare betalat 1350kr och förgäves försökt få ett... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I send en mail 5 dager etter jeg ble medlem (desverre) for å kansellere. De har allerede trukket ca 2500 kr fra min konto! Jeg fikk svar at jeg får ikke pengene mine tilbake siden jeg har allerede s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

Join Singles50, our fast-growing matchmaking service. Take our free personality test and find your perfect partner today!


Contactgegevens

1,2

Zeer slecht

TrustScore 1 uit 5

324 reviews

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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1,2

Alle reviews

(324)

42 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Price charged not consistent

Review sites give price per month for example 19.99 euros for one month. Singles50 website asks for 19.99 euros per week.

5 juli 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hello JFF,
Thanks for your feedback. The pricing shown on review sites can be misleading. We recommend checking the final price breakdown on our website before subscribing. We'll also look into clarifying this to avoid confusion.
Have a nice day!
Lea

Beoordeeld met 1 van de 5 sterren

They're scammers 100 %

They're scammers 100 % . They won't even contact me to make $9k au. How weak is that ?

1 juli 2025
Review zonder uitnodiging
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Antwoord van Singles50

Hi,

Thanks for you feedback. If you've already been in contact with us, we’ll do our best to handle your case appropriately.
Thanks, Matteo

Beoordeeld met 1 van de 5 sterren

A negative 0 if I could

A negative 0 if I could. I have never signed up to this nor would I ever. I received a legal letter from a solicitor in Germany threatening legal action if I didn’t pay! The legal action threatens garnishee of wages, taken to court in a foreign country and even arrest.
Do not know how they got my address. I am not a dating app person. I have reported to the ACCC.

2 juli 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hello Tina, we're really sorry to hear about this.
To help you and look into the situation properly, we’ll need a bit more information. Please reach out to us directly via our contact form. Our team is here to help and we'll do our best to help you.
Best regards, Lea.

Beoordeeld met 1 van de 5 sterren

😡 application non disponible pour la France .j'ai fait des recherches sur le net…

😡 j'ai fait des recherches sur le net donc l'application n'est pas autorisée en France bien marqué en rouge (cette application n'est pas disponible dans votre pays c'est-à-dire la France) vous tapez singles50 dans play store application dans la barre de recherche. Site à très fort fraude.

14 juni 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi,

You're right that there's no dedicated Singles50 app in the Play Store for France. We offer a mobile browser version of the site, which you can access via your phone’s internet browser if you'd like to use it on mobile.

Thanks for your feedback!
-Noel

Beoordeeld met 1 van de 5 sterren

Scam site

If there was a zero rating I would have chosen that. Don't use this dating site. You are trapped in a cycle of them trying to debit your card- they appear great with the welcome messages and advice but it is truly operating to exploit people. I've put in a complaint to my bank as I followed all the guidelines and my bank even said they have so many complaints about Singles 50 but they seem to know the loopholes. Choose another site. Ive just read the reply from Singles 50-none of what they say is correct or truthful. When on the site other users are warning everybody else how you operate. I know my way around sites but yours is setup to trap people. Do better Singles 50- I hope your generic reply doesnt fool anyone else. Its a pity you dont put the same service into your customers as you do with your defence of my review.

1 mei 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hello Angela,
We’re sorry to hear about your experience and appreciate you taking the time to share your concerns.

We want to clarify that our subscription terms — including renewals and cancellation procedures — are fully outlined during sign-up. We strive to ensure the process is transparent, and cancellation is available at any time via the cancellation form on our homepage, even without logging in.
If you followed the correct cancellation process and still encountered issues, please contact us again using the contact form using the email address linked to your account, so we can locate your profile and investigate the situation thoroughly.

We understand your frustration and are committed to handling your case fairly. Your feedback helps us continue improving our service.

Kind regards,
Anna

UPDATE:
Hi,
Unfortunately, there is no profile with the email you have mentioned to us. Please provide us with the email you have registered on our site, so I can help you.
Thanks,
Anna

Beoordeeld met 1 van de 5 sterren

SCAM - SCAMMERS AND THE MEN ON HER ARE ALSO OUT TO CATFISH YOU!!

SCAM - SCAMMERS AND THE MEN ON HER ARE ALSO OUT TO CATFISH YOU!!
As with all the other reviews it is a complete and utter shameful way to get people losing money! DO NOT EVEN GO ON THIS SITE!!! From the beginning to the end, they are after your money.

21 augustus 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi,
Thanks for sharing your feedback. I get how frustrating it must feel if you've come across suspicious activity. We take the issue of fake profiles and scams very seriously and work hard behind the scenes to spot and remove them. But if any slip through, we really appreciate when users report them so we can act fast.

If there's a specific case you'd like us to check, feel free to reach out via the contact form at the bottom of the site. We're here to help!

– Noel

Beoordeeld met 1 van de 5 sterren

Don't ever sign up to Singles50

I totally agree with all the other 1-star reviews here. This website doesn't clearly show its members how to cancel their subscription, saying there is a link at the bottom of the website, but there is NO SUCH LINK when logged in as a member.

See the content below from the Singles50 customer services email I was sent. It clearly states that there is a link at the bottom of the website, when there clearly is NO SUCH LINK when logged in as a member.

"You can easily cancel your Premium Membership Subscription by using our cancellation form, located at the bottom of our homepage."

Their website has a link, but it only appears when logged out—GO FIGURE?

The link (when logged out) does not even work! It's a dead link, so how are we supposed to contact customer service using this link at the bottom of the website when it doesn't even lead to the cancel membership webform?

You can only use a webform (when logged in) that is hidden in the FAQs section (which took me 10 minutes to find) to write to the customer service team to cancel.

It is entirely unclear how to find the webform. If you state you have a link at the bottom of the home page, when you actually have the link hidden in one of the FAQs pages, it is onerous and NOT easily accessible.

They also have unclear billing. It looks to me like I was paying a monthly subscription but its actually a weekly payment charged monthly which is not clear when paying online. The subscription is actually 4 to 5 times the cost I assumed I was going to pay. I assumed I was going to be charged $25.00 but I was billed $99.00 — (4 weeks usage billed monthly).

This website does not comply with the Australian Consumer Protection Laws below in clauses 64 to 66 because its subscription payment process is obscure and unclear about what you are being charged for each month.

Consumer Protection
62. All businesses, including online dating sites, have obligations under the Competition and Consumer Act 2010. Fundamental to many of these obligations are provisions ensuring consumers are provided with upfront and transparent information upon which they may make informed decisions and are not subjected to unfair contract terms. This section is provided to assist industry to understand its obligations in the context of industry specific issues that have previously arisen.

63. Adoption of the guidelines is not a replacement for overall compliance with the Competition and Consumer Act 2010 or other legislation. Businesses should obtain their own legal advice as to their obligations under consumer protection legislation.

Fees and charges
64. Online dating sites should clearly disclose all prices for dating services including any applicable fees and charges prior to the acceptance of any contract or request for payment.

65. Where online dating sites offer services on a subscription basis, providers should make it clear and disclose upfront that membership is a subscription that is automatically renewed and incurs ongoing fees until cancelled.

66. Online dating sites should clearly disclose the process for cancellation and accept notice of termination by email or other form of electronic communication (e.g. web form). D & R sites should ensure that cancellation processes are accessible and not onerous.

I look forward to your reply Singles50. I have already sent a message to your CEO, and I hope he takes notice.

17 mei 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Paul,
Thanks for getting back to me - I can confirm that your Premium-membership has already been cancelled.
-Noel

Hi,

Thanks for your comments.

The cancellation form is available at the bottom of our homepage when logged out, as stated in the message you quoted. The link is functional, and we've tested it. The process is available and straightforward, though it may not align with your expectations.

Regarding subscription: before any payment is made, we show the total cost, billing cycle, and renewal terms clearly on the payment page before a purchase is completed.

I’ve sent a Trustpilot info request so I can check your specific case.
– Noel

Beoordeeld met 1 van de 5 sterren

Jag försöker avsluta mitt konto

Jag försöker avsluta mitt konto, har skickat till kundtjänst men får ingen feedback, även försökt att radera min profil men det går inte .
Känner mej verkligen lurad..
Catarina

15 april 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hej,
Tack för din kommentar.

Att radera profilen görs via inställningarna efter uppsägning. Du kan avsluta ditt medlemskap när som helst via opsigelseslänken längst ner på vår hemsida – det kräver inget inlogg och är enkelt att använda.

Vänliga hälsningar,
Noel

Beoordeeld met 1 van de 5 sterren

Varning för detta företag

Varning för detta företag! De drog ett betydligt större belopp än det som jag tackade ja till, 2376 kr istället för 100 kr i månaden i 6 månader! Har försökt att få kontakt med dem, har kontaktat banken och polisanmält.

27 april 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Anna,
It sounds like you might have mixed up the weekly price with the total price payable. If you've contacted the customer service as you say, then I am sure they will resolve the matter with you directly.
Kind Regards, Emma.

Beoordeeld met 1 van de 5 sterren

Vexatious litigator - stay away

I would give this site a zero if I can. My experience is very similar to the experience of others who have been on Singles50 Plus. Difficulty cancelling membership, cancellation timeframes that are ridiculously long, debt collection and now litigation for a subscription I cancelled. If Singles50 Plus was serious about improving its image, it would reflect on the comments on this website and cease and desist all debt collection/litigation actions. In lieu it should rectify the numerous shortcomings on its site that have been cited again and again.

23 april 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi!
I want to assure you that we give information regarding cancellation terms, including timeframes, during the subscription process and within our Terms and Conditions. A link to our cancellation form is available at any time on our homepage - no log in needed. Debt collection is only initiated after reminders and when payments remain outstanding.

We regularly review feedback from platforms like Trustpilot and are continuously working to improve both our service and communication. However, as this review is anonymous, I'm unable to look into your specific situation. Please note that if your case has already been transferred to an external collection agency, further discussions would need to be handled directly with them.
Best, Noel.

Beoordeeld met 1 van de 5 sterren

Absolute scam

Absolutely scam. Advertised 39.00 for 1 month membership and charged 139.00

23 april 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Warren!

I’d like to clarify that all prices, including the full membership cost, are displayed on the payment page before any payment details are entered. The total amount is always visible before confirmation.

If you have any questions about your specific case, please contact our customer service, you can use the contact form on our site.
Thanks, Noel.

Beoordeeld met 1 van de 5 sterren

Singles50 you should be ashamed!

I took an hour to set up my profile because Singles50 advertised - register and connect for free for one month. Excited with getting a response quickly, I went to read the message, only to be told, I need to subscribe in order to engage with messages. I have no problem paying a subscription if its transparent from the start. Singles50 definitely is not transparent. I then decided to search reviews and have another look at my profile. The prompt questions had been changed and weren't the ones I'd chosen. The reviews were not good. I was excited to meet someone after being single for a very long time - my choice. And this site has put me off any dating apps!

19 april 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Karen,
Thank you for providing us with additional information.

I have now been able to locate your account and see that you have chosen to delete your profile. I regret that we no longer have the possibility to assist you further. I appreciate you taking the time to share your feedback with us- it helps us improve our services for the future.

Best,
Noel.


Hi Karen,
I’m really sorry to hear about your experience. Just to clarify—signing up is totally free, but we do offer a paid Premium Membership with extra features, which we genuinely believe brings good value. That said, I’ll make sure your feedback reaches our design team.

Regarding your prompt questions changing—this isn’t something I’ve seen happen before, but I’d love to look into it for you. I just can’t check anything specific without your account details, and for privacy reasons, I’m unable to go into personal info here on a public platform.

Thanks so much for giving Singles50 a try, and I hope we get a chance to make things better for you.

Best wishes,
Emma

Beoordeeld met 1 van de 5 sterren

SCAM

Yes, a scam, just like the others say here; they count on you signing up, and then you can't unsubscribe. It's AI-based, bogus profiles with other scammers lurking behind. I am trying to see if I can track them to a real address as they pretend to be based in Luxembourg.

17 april 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi,
You can find the cancellation form directly on our homepage.

If you come across any profiles that seem suspicious or fake, please use the “Report” link on the profile — our dedicated team works diligently to investigate and remove any such accounts, so your help is very much appreciated.

We’re sorry to hear you feel this way — your feedback is important to us. If there’s anything specific you need assistance with, the best and most efficient way to contact us is via the contact form available on our website, rather than through our Luxembourg office.

Best, Emma.

Beoordeeld met 1 van de 5 sterren

I joined yesterday with the $9.95…

I joined yesterday with the $9.95 membership, was charged $238.80 photos still locked and I sent email to cancel. Will have to call bank.

I do have a profile picture

13 april 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Thanks for getting back to me. I’ve located your profile and can confirm that no successful payment was made. If you have a second account, please contact our customer service directly from that profile so we can look into it further. Thanks, Noel.

HI! Thanks for your review. The full price was clearly shown on the payment pages before checkout, and access to photos requires uploading your own profile picture. If you wish to cancel your subscription, you can find a link at the bottom of our homepage. I couldn’t find your account based on this review, but I’ve sent a request for more info via Trustpilot so we can assist further. Best, Noel.

Beoordeeld met 1 van de 5 sterren

Impossible to cancel

Impossible to cancel ! Payment goes on and on !!
Have been wiring multiple eMail . They don't know what CUSTOMER SERVICE means .............
STAY AWAY ; DON'T WASTE YOUR MONEY !!!

1 april 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Robert! Cancelling your subscription is absolutely possible, and we’ve tried to make it as simple as we can – there’s a direct cancellation link at the bottom of our homepage. Thanks, Noel.

Beoordeeld met 1 van de 5 sterren

GESTIONE PESSIMA RECESSO CONTRATTUALE

GESTIONE PESSIMA RECESSO CONTRATTUALE
Un mese prima della scadenza del mio contratto Premium, invio email con il modulo per il recesso come richiesto dal sito. A distanza di qualche giorno apprendo che il mio messaggio non è stato recapitato causa "posta intasata". Ripeto l'invio della email con il modulo allegato altre 2 volte, ricevendo la stessa risposta. Il mio contratto scadeva il 10.03.2025. Nel frattempo il mio profilo continua a essere attivo (?). Il 1/04/2025 mi scrive il sig. Martin Bell dell'ufficio riscossione esigendomi il pagamento di un'altra annualità poiché il contratto è stato rinnovato automaticamente, maggiorato del costo "rifiuto di addebito". Se non pago, sarò interpellata da un'agenzia esterna di recupero crediti con dovute addizionali. Alla faccia della serietà. VERGOGNA!!!

1 april 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Arianna! Thanks for your review. I wasn’t able to identify your profile based on this review. I’ve sent an info request via Trustpilot so I can look into your case properly. In the meantime, please double-check that you used the correct email address or try using the contact form on our website. If you'd prefer a reply in Italian, please consider moving your review to our Italian review page. Best, Noel.

Beoordeeld met 1 van de 5 sterren

Beware!!

Beware!
I have tried to cancel my subscription several times, 5 months prior to my subscription expiring.
I have emailed and followed the instructions via the website with no response from singles 50.
This site is for all accounts and purposes a SCAM.
I have now been emailed after months of being ignored, that I owe yet another subscription fee. Clearly they do receive and monitor their emails when it suits them!
I have been told that my “debit” will forwarded to a debit collection agency.
I am taking advice from my lawyer, who luckily is a relative, and will be very happy to go to court over this total scam. It is illegal in this country to make it impossible to cancel a subscription.
I will also contact Consumer Affairs of the actions of Singles 50 so they can investigate the legality of this site

25 maart 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi! Thank you for getting back to me. I've reviewed your case and decided to stop the collection process. Should you have more questions, please contact our customer service. Thanks, Noel.

Hi! Thanks for your review. We've tried to make cancellations easy—there’s a direct link at the bottom of our homepage. I can’t check your case with the info here, but I’ve sent an information request via Trustpilot. You can also reach me at trustpilot@singles50.com, remember to use your registered email address when contacting us, add proof supporting your claims and I'll review your case. Please mention this review for reference. Thanks, Noel.

Beoordeeld met 1 van de 5 sterren

I came on the internet to see if there…

I came on the internet to see if there were any other persons having issues with Singles50 and found this Trustpilot site. I am alarmed to see that 95% of the reviews for this dating site is 1 star and further alarmed that others are having debt collecting agencies from Luxembourg, hounding them for payment. (Large sums of money). I paid for 6 mths upfront and cancelled after approx. 3 mths. It didn't appear to be a genuine site, contacts were made but once you tried to make arrangements to meet, you were ghosted. When I cancelled my membership I did not receive an email notification, there was no paper trail for proof of cancellation. Now I'm in a battle with an overseas debt collector. Its 3.20 a.m. my time, I couldnt sleep because this is playing on my mind. Hindsight is a wonderful thing and if 95% are giving this site a 1 star rating then take heed and save yourself the anxiety and sleepless nights. And shame on you representatives that then place an amicable comment, making out that you care and that this is a reputable company, shame on you :(

22 maart 2024
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi! Just checking in as we haven't received a response from you. If you still need any assistance, you can contact us using the contact form on our site. Best, Noel.

Hi Tina, if you want us to check your account and look into your cancellation you'll need to provide your email via the link on here. Otherwise; if you didn't cancel your subscription and didn't pay the renewal / didn't contact customer service before the debt was passed over, then yes, the agency will take over the debt recovery. Regards, Emma.

Beoordeeld met 1 van de 5 sterren

Se upp med detta företag säger jag…

Se upp med detta företag säger jag bara. Går knappt att avsluta sitt konto. Har försökt att avsluta nu i en vecka med deras kundtjänst Jag valde en månad men den drog dom för en månad till utan att jag sagt att jag vill de. Som sagt se upp!!

20 maart 2025
Review zonder uitnodiging
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Antwoord van Singles50

Hi Monica, renewals are stated before and after buying a subscription! Without knowing your profile info I can't check the status of your cancellation request, but I can advise that you can cancel directly via the link on the homepage or you can send a request via our contact form and the team will provide further details to you. All the best, Emma.

Beoordeeld met 1 van de 5 sterren

Enormément de faux profils

Enormément de faux profils, recherche impossible mis a part les profils proposés, les personnes en ligne ne le sont pas ou inversement, pas fiable et trop chère par rapport aux services offerts...

15 maart 2025
Review zonder uitnodiging
Logo Singles50

Antwoord van Singles50

Hi Brice,
all profiles on our website were created my actual members. If you feel like you stumbled over a profile with bad intentions, please report it directly in the profile or send it to our customer service.
Did you check out our Promos? If the full price is too expensive, have a look at your email inbox. We send promo offers to your email.
Best, Anna

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