Signed up credit card promo with citibank. For 4mths the status is “pending approval” and no update. Email them for follow up and said it was rejected but i provided evidence and prove and they... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The CS team is awesome because they assist me from the beginning until the issue is resolved. I manage to get the expired vouche to be activated back. Thank you team!
Bedrijf heeft geantwoord
Right from initiating the query till resolution, team had always been in touch giving updates . This is something commendable and provides goodwill on the process as well as team . Well done ! Keep... Toon meer
Bedrijf heeft geantwoord
The team at Singsaver is very patient and friendly, and they helped resolve my issue smoothly! I missed my reward redemption application and thought it couldn't be fixed, but they followe up proactive... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Singsaver.com.sg is a financial comparison website that lets its users make informed financial decisions with the use of its free credit card comparison tool.
Contactgegevens
1A Keong Saik Rd, Singapore, 089109, singapore, Singapore
- 9341 4581
- info@singsaver.com.sg
- singsaver.com.sg
3,8
Goed
121 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Exceptional service
Exceptional service! I missed my reward deadline, but SingSaver’s team was incredibly helpful and flexible. They responded quickly to my emails and allowed me to claim the reward despite the deadline having passed. It’s rare to find a company this responsive and willing to go the extra mile.
4 maart 2026
Review zonder uitnodiging
Antwoord van Singsaver
Hi Justin,
Thank you for your feedback. The team is glad to have satisfied a customer! We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Worthing Trying
I've used SingSaver to try out a number of services, and overall, the experience has been positive.
One piece of advice: make sure to read the fulfillment conditions carefully and complete the required steps in time. If you're ever unsure about anything, just reach out to their team with the details - they're responsive and helpful.
Thanks to the SingSaver team for consistently bringing great deals to the table!
3 maart 2026
Review zonder uitnodiging
Antwoord van Singsaver
Hi Kunlun,
Thank you for your feedback, this goes a long way for the team! We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Very considerate as I missed a…
Very considerate as I missed a collection deadline due to personal reasons. Fast and responsive, helpful customer service!
3 februari 2026
Review zonder uitnodiging
Antwoord van Singsaver
Hi MaM,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
I have not yet receive my reward and I…
I have not yet receive my reward and I do not understand that why Singsave asked me to review before i receive anything!
Also to feedback that for the reward tracker, there isn't enough information or update of how the reward is being processed.
23 februari 2026
Review zonder uitnodiging
Antwoord van Singsaver
Hi Eve Miao,
We do apologise for the frustration, do know that it has not been our intention to cause this. Can we please request your ticket number or email address so we can assist in looking into the matter?
Alternatively, you may also send us an email at info@singsaver.com.sg, and we will proceed to assist you.
Thank you.
Best Regards,
SingSaver Customer Experience Team
Product is very good and claim process…
Product is very good and claim process is very efficient too!
22 februari 2026
Review zonder uitnodiging
Antwoord van Singsaver
Hi 妍娜赵,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Read the T&Cs
Singsaver is lie. Do not trust them when they offer cash vouchers or other gifts. The T&Cs usually limit the incentives to the first xx subscribers and so far I have not gotten anything from buying through them
19 februari 2026
Review zonder uitnodiging
Antwoord van Singsaver
Hi Wa,
We do apologise for the frustration, do know that it has not been our intention to cause this. Can we please request your ticket number or email address so we can assist in looking into the matter?
Alternatively, you may also send us an email at info@singsaver.com.sg, and we will proceed to assist you.
Thank you.
Best Regards,
SingSaver Customer Experience Team
Quite useful website
Quite useful website. Allows to compare multiple similar products to decide. Has good promotions.
17 februari 2026
Review zonder uitnodiging
Antwoord van Singsaver
Hi Ravi P A,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
I love the Dyson AirStrait
I love the Dyson AirStrait, it takes some time to approve but it was worth it in the end!
6 februari 2026
Review zonder uitnodiging
Antwoord van Singsaver
Hi Alloyshears,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Highly recommend to use this platform.
Highly recommend to use this platform.
It's easy to compare and choose for your requirement.
And aslo The procedure is simple and easy to claim the reward. Also that is respontive and patient to my query.
And fast processing time for my reward (only 2 weeks) when others said need to wait a long time.
9 februari 2026
Review zonder uitnodiging
Antwoord van Singsaver
Hi Ms Myat,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Highly recommended this trusted site…
Highly recommended this trusted site for any CC card sign up or products comparison.Their support superb efficient. I’ve used SingSaver a few times to compare credit cards and insurance plans, and it never disappoints. The information is transparent, up to date, and easy to understand—even for someone who’s not finance-savvy.
6 februari 2026
Review zonder uitnodiging
Antwoord van Singsaver
Hi Dan Lee,
Thank you for your feedback, this goes a long way for the team! We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
PayNow credited but not really
Received an email saying my paynow reward has been credited with a transaction reference, checked my paynow bank account and nothing at all (+-5 days from the stated credit date). Opened a ticket with them and have yet to receive a response.
28 januari 2026
Review zonder uitnodiging
Antwoord van Singsaver
Hi James,
We do apologise for the frustration, do know that it has not been our intention to cause this. Can we please request your ticket number so we can assist in looking into the matter?
Thank you.
Best Regards,
SingSaver Customer Experience Team
Staff were helpful
Staff were helpful, got my gift early too in time for my girlfriend’s birthday, super thankful for that to the team.
Small downside is that you used to be always able to connect with the team via the chatbot, but recently, the chatbot will just create a ticker for your matter and you will have to wait. Would be nice to be able to connect to the staff members faster.
21 januari 2026
Review zonder uitnodiging
Antwoord van Singsaver
Hi Josh,
Thank you for your feedback! It’s incredibly helpful for our team as we continue to grow. We apologize for the issues you experienced with the chatbot; please know we are actively working on improvements to make the experience smoother.
We look forward to serving you again soon!
Best, SingSaver Customer Experience Team
Jaryll helped me with an appeal which…
Jaryll helped me with an appeal which was successfully approved. I appreciate his professionalism in handling my case. Thank you.
29 januari 2026
Review zonder uitnodiging
Antwoord van Singsaver
Hi Nancy Toh,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Missed the collection of rewards…
Missed the collection of rewards because the email was in spam folder, and contacted Singsaver for help. They were very responsive and helped me get the reward eventually. Really grateful for their kind help!
31 januari 2026
Review zonder uitnodiging
Antwoord van Singsaver
Hi Arthur J,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Challenger Review
Generally a great shop to purchase your tech needs. The staff are mostly quite willing to provide you with tech advice on what product suits your needs. Prices are priced fairly well too.
26 januari 2026
Review zonder uitnodiging
Antwoord van Singsaver
Hi DT Teo,
Thank you for your feedback, this goes a long way for the team! We will relay this to the Challenger Team too.
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Missed the redemption deadline
Missed the redemption deadline, after my appealed they allowed me to redeem, Thank you SingSaver.
16 januari 2026
Review zonder uitnodiging
Antwoord van Singsaver
Hi Toh Chwee Beng,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Experience was great
Experience was great. The card took abt 1 month for approval and for the gift, it took about 2 months before I receive the redemption email. Redemption was quick.
14 januari 2026
Review zonder uitnodiging
Antwoord van Singsaver
Hi Yi ling Ng,
Thank you for your feedback. The team is glad to have satisfied a customer!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Good service
Marrione help me with my miles that was missing for the past few months.
13 januari 2026
Review zonder uitnodiging
Antwoord van Singsaver
Hi Aiman Danish,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
credit card application and reward redemption
Applied for a credit card in Sep2025 and redeemed the rewards recently. Had some issues with the redemption code and was assisted by Jarryl who was helpful and clear in the follow-through.
23 december 2025
Review zonder uitnodiging
Antwoord van Singsaver
Hi Zigui Hong,
Thank you for the feedback, this goes a mile for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
Delivered their gifts as promised
Delivered their gifts as promised. Sean from their Customer Support also assisted me with my query promptly and resolved the issue that I'm facing.
7 januari 2026
Review zonder uitnodiging
Antwoord van Singsaver
Hi Jerry,
Thank you for your feedback, this goes a long way for the team!
We look forward to your patronage again in the near future.
Best,
SingSaver Customer Experience Team
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