What made the experience so wonderful on Sunday 19th was the welcome and all the help and advice given. The quality of the suit and other extra items brought for my son party, and proms. I would highl... Toon meer
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I ordered a 4-piece ivory paisley waistcoat set from Sirri for a wedding. The photo on the website showed an ivory shirt to match the paisley ivory waistcoat and cravat, but when I received the 4... Toon meer
Ordered two children’s suits for a wedding. Arrived very promptly (within three days), quality was great and fit my two slim sons perfectly. Week after their father ordered a suit after having little... Toon meer
I had never heard of this company before, but ordered my son's christening outfit from them as they had a much wider selection than mainstream retailers. My items were not posted for a couple of days... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
UK's No.1 for Childrens' Formal & Casual Wear Online
Contactgegevens
UNIT 6, STERLING PARK, PEDMORE ROAD, DY5 1TB, BRIERLEY HILL, Verenigd Koninkrijk
- cs@sirri.co.uk
- sirri.co.uk
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Paid for 5 piece suit set, received 3 piece with missing trousers. They refuse to fix the issue.
I bought 2 suits sets back in June, for my brothers, for school. Sirri messed up one of them. Received both sets in July. I have not fully checked if all the items are present, I assumed everything I paid for was in there. Left them in the box and sent it to my parents. They received the box yesterday and said one of the suits have 3 pieces instead of 5, with 1 of the important piece missing which are the trousers. First of all, their suit set is advertised as jacket, waistcoat and trousers as main, plus 2 additional items if you opt for 5 items set. No, I don't think this is a mistake and I can't understand it. If you advertise it in a way, but send the incomplete set, with completely different items. Who is sending a suit set without the trousers? They will not do anything about it claiming the 30 days policy, which doesn't make sense since it's covering just the delivery and return part, not the cases in which they sent something with missing pieces. Awful experience. They are not willing to sort the issue on their side since it's their fault. Will never buy again from them and I am not recommending this shop to anyone.

Antwoord van SIRRI
Excellent and professional service
Excellent and professional service..I was having issues regarding my online banking and order just wouldn’t go through but with Nes’s help and Step by step they resolved the issue. Also Nes would dispatch the order first class.
Thank you once again for being very calm and professional
Excellent choice, competitive prices and a speedy service
We found Sirri on line when looking for Pageboy outfits. The items arrived very quickly and we were extremely pleased with them. We had a very small issue with a missing buttons but I contacted the Customer Service Team and they resolved it again very quickly. I would definitely recommend this company
Amazing suits and amazing aftercare customer care
I been having absolute mare with the men asking for their sizes and then it's too small, Sirri customer service have come above and beyond to help me rectify the size issues.. I can't thank them enough. Amazing company and I would highly recommend them to anyone looking for a suit. Just amazing. And there suits are also amazing quality too and get very reasonable price.
Seriously- absolutely brilliant!!
This is the first time I have used Sirri and what an outstanding experience. Their customer service is super responsive and delivery speed was brilliant. Excellent.
I needed a suit for my son for…
I needed a suit for my son for graduation and I wasn’t familiar with this brand but I took the chance and I’m glad that I did!
The suit was amazing and my son was loving all of the compliments he was getting.
Thank You!
Great customer services
Great customer services, products and affordability!
Responsive to queries and great quality at little price
I ordered these for my son with only a few days to spare before a wedding. The team were incredibly responsive to my query and the items arrived very quickly. The shoes are beautiful and for smart shoes also really comfortable. I highly recommend Sirri.
I ordered 3 suites for my sons .They…
I ordered 3 suites for my sons .They arrived promptly. Superb quality, one suit was too big arranged an exchange that was done in a couple of days .I would recommend this company to anyone
William Powell.
Very good and reliable service
Very good efficient and reliable service
Absolutely beautiful 3 piece suit
Absolutely beautiful 3 piece suit & amazing quality. Extremely quick delivery. Very happy with the service.
These guys are amazing
These guys are amazing. Bought a waistcoat outfit that looked beautiful and high quality but ended up to be too large when our son tried it on. Returned it free of charge without any hassle. The team were so kind and helpful throughout. They made every effort to send out a smaller size to us as soon as possible so that we had it in time for the wedding. Outstanding service. Well done. Will definitely recommend and use Sirri.
Fantastic customer service and lovely suit
I was panicking about the shipping time so I called and spoke to Lena who very kindly arranged to upgrade my order to 24 hour tracked with Royal Mail. The tuxedo arrived the next day and it fits perfectly. My son will look very handsome at his primary prom. I can’t recommend Sirri enough for the wonderful service I received.
Some difficulties, hopefully resolved by helpful customer service staff
Had difficulties with the website, and left a bad review. SIRRI contacted us to ask if they could assist and offer a discount if we changed the review and make the order - management had apparently come down on marketing over it. We managed to order via Paypal meantime I called to confirm I would amend the review and accept the small refund, and they advised they were holding the order back until we called. I'm annoyed they held the order which we had made separately. All sorted now, just waiting on delivery. Have to say their customer service people are very proactive in dealing with the issue, and were easy to contact, so I've amended the review to reflect this. Also in response to Sirri's comments - the billing and shipping addresses did match. We suspect it is because we have no house number (just a name) and their system cannot handle that.

Antwoord van SIRRI
Suit was great quality and arrived…
Suit was great quality and arrived quickly. Had to change order but was given excellent customer service by the customer service team could not fault them one bit, great at getting back to you. Lena Mike Nes were great.
Fantastic company for ordering for a special occasion I would highly recommend them.
Fabulous customer service
I ordered and unfortunately my items were lost I emailed the company and I received my items that had been misplaced within a few days, i really appreciate the effort that the company put in to sorting this out for me.
Also my boys look amazing in the suits.
Ordered shirts for my son and got them…
Ordered shirts for my son and got them delivered in 2 days . Really good quality , and the customer service was impeccable . Definitely would recommend!
Thank you for the beautiful clothes and…
Thank you for the beautiful clothes and great customer service
We had ordered suits for our sons (9 and 7 years old) and the suits were beautiful and very good quality. The international delivery was very fast. The customer service is great as well, they reply fast and kindly try to help with any questions/queries. Thank you!
We will certainly be buying more clothes from the online shop.
Received my sons suit within a couple…
Received my sons suit within a couple of days of ordering. Suits amazing! Had a little issue with the shirt I ordered sent Lena an email which she replied to straight away issue sorted there and then great service. Will definitely order again.
Had a great experience!!
Had a great experience with these guys!! Such a good selection of high quality suits… I ordered several for a wedding and they were all superb quality. Some of the Father and Son suits, unfortunately the child sizes were larger and wider than anticipated, I contacted them and had responses in a timely manner, good courteous and helpful replies from Del! Would definitely recommend them to anybody who wants an excellent service!
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