Sixth Dimension Reviews 

68
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

I had an issue with my order and after reporting it to them, i quickly received a reply with a solution and they sent me another package with the issue with the item fixed, as the first package got da... Toon meer

Beoordeeld met 3 van de 5 sterren

Super hit or miss on quality. I had an issue with the "Carnival Top" shirt where it drained of a lot of its colors on first wash, even though I hand washed it with cold water. Clothes are super cute t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bought from this brand many times, never had any issues with quality personally. Always appreciated their unique designs that clearly have a lot of love put into them. Had an issue with shipping but t... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a good experience with this brand ^-^. Customer service was nice and the item i ordered feels comfortable and also looks super cute!! Some people assume that the clothes from this website are dr... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

Sixth Dimension is an independent fashion brand creating a world of its own. We design our collections with care and produce them in limited series ☆


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

68 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,3

Alle reviews

(68)

35 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Shipping and refund

I was shipped a skirt and it was too small for me. They had no problem refunding me the money even though the skirt was lost on the way back. They also had no problem texting with me about informations I needed and answered really fast.

27 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Unique clothes, great quality, professional customer service 🌟

Just received my first order with Sixth Dimension and absolutely love all of my pieces! I'm literally keeping everything except for the items that didn't fit me. The returns process was simple - customer service replied to me very quickly and I was issued my refund as soon as they received my returned items. The clothes are also super cute and great quality! Great place to support small business/small artists, they have so many unique, one-of-a kind pieces. Looking forward to seeing what other clothes they design!

26 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super cute and good quality!

My daughter absolutely loves everything we buy from Sixth Dimension. The quality is very nice, ships when they say it’s going to and is always packed cute. We have only had to return items once to get a larger size and it was super easy! Yes you have to pay for the return shipping but that is pretty normal for any smaller business. We’ve ordered I think 4 times from Sixth dimension and its always been a good experience.

26 februari 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Okay Quality and Weird Customer Service.

The clothing is great but the customer service is a little finicky and unprofessional. There was no available return label or any easy way to return, I had to pay with my own money to send the package.
Also the tights I bought had a loose thread within one wear so idk.

10 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Swift Customer Service

In attempting to buy a Christmas gift for my younger sister, I accidentally double ordered the same thing. Elie at Sixth Dimension was quick to reach out and remedy this with a refund and cancelling the duplicate order. I appreciated how swiftly and kindly they remedied my blunder!
The packaging is so cute, I couldn’t believe it. My younger sister was so happy with the shirts I got for her— they are wonderful quality, super soft, and look just like the pictures. I’m glad I took a chance on Sixth Dimension, and will hopefully be shopping with them again soon— I would love to see them extend their sizing/have plus sizes available!

12 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wow!1

Wow!! I’m in love with the Bones Turtle Neck! Such a cool design and it fits so well. Customer service is amazing too, and I really appreciated the follow up email asking if the product was all okay upon arrival.
Thank you for making Christmas so magical!

28 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

Easy to order. My granddaughter gave me a request for Christmas. Elie was tracking shipment and let me know it was delayed and there was an issue with my address. She took the initiative when it was being returned to Fifth Dimension to have another package sent so I would receive before Christmas, band I did! Very happy with her follow up and communication. I did not have to send a complaint she already knew the issue and took care of it and kept me informed. I worked in customer service for 40 years. I would have loved working with more people like Elie. Such a pleasure. I won’t see the pants till the gift is opened Christmas Day. So cute on line.
One last comment. The packaging is so nice! Great value. Thank you Elie.

20 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great quality/service!!

They were great! Both the quality of the clothes as the service is amazing. Ellie answers fast and is always willing to help! The clothes are good quality and comfortable! Thank you a lot Sixthdimension!

16 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

great experience

Very good customer support. Had a problem with a product and they were really helpful and made sure to find a solution. Would buy again.

13 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

____

I’ve ordered from Sixth Dimension twice and I’ve had no problems. Everything arrived in great condition and in good time.

13 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

such a lovely team!

amazing customer service - very swift and helpful replies from the team before, during and after placing and receiving orders.

love the designs and softness of the fabrics - can’t wait to see what they create next!

13 december 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Refund notice

This company gave my dad a random refund notice without ever telling him the reason it got refunded. And now he needs to buy something else for my sister, because it was something she wished to get as a christmas present. Hopefully they will revert the order (if its possible) and give a reason why they refunded it.

12 december 2024
Review zonder uitnodiging
Logo Sixth Dimension

Antwoord van Sixth Dimension

We are sorry for the inconvenience. An email was sent along the refund, but it may have landed in the spam folder.

Beoordeeld met 5 van de 5 sterren

Bought from this brand many times

Bought from this brand many times, never had any issues with quality personally. Always appreciated their unique designs that clearly have a lot of love put into them. Had an issue with shipping but that was out of their contro.

12 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

all good!

all good!
delivery was tracked and it arrived pretty fast!
all the items (2) were good! no problems, right sizes
also got stickers with the order:)

12 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a good experience with this brand…

I had a good experience with this brand ^-^. Customer service was nice and the item i ordered feels comfortable and also looks super cute!! Some people assume that the clothes from this website are drop-shipped or fast fashion solely because its produced in China but fail to realize that there are a lot of small businesses that exist in China!! Anyway, I wish for a bright future for this brand :)💕

11 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fast Fashion :(

All the research I did on this company was they were a small business and had ethical practices. I should have come here for the honest reviews. I was incredibly disappointed that my item was manufactured and shipped from China as there is no way to ensure they are using ethical practices despite what it says on their website. Furthermore, the quality materials on my shirt were cheap, thin, and scratchy. I want to support small businesses, but this is not a sustainable brand.

10 december 2024
Review zonder uitnodiging
Logo Sixth Dimension

Antwoord van Sixth Dimension

We’re sorry to hear that we didn’t meet your expectations regarding quality. Your feedback is valuable, and we carefully consider all specific comments when developing new collections. As for our team in China, they’re an integral part of our family, and we maintain close relationships to ensure ethical practices. If you’d like more details about our processes, we’d be happy to share

Beoordeeld met 1 van de 5 sterren

Just as bad as fast fashion

I wanted to purchase an item from your store for a very long time, I followed you everywhere and you were literally my favourite brand, I was so excited when the package arrived. It was very upsetting to see however that the quality of the shirt was extremely poor. The stitching was terrible and the fabric is super cheap and I'm afraid it won't last for a very long time. I guess it's just overpriced fast fashion. I really hope your brand could make better choices in the future. I'm not leaving this review out of malice, but in hope it will reach another person to avoid the same huge disappointment in something they really loved

9 december 2024
Review zonder uitnodiging
Logo Sixth Dimension

Antwoord van Sixth Dimension

We’re truly sorry we disappointed you, especially after you’d followed and loved our brand for so long. We accept exchange requests within two weeks of delivery, but we didn’t receive an email or photos of the issue, so we weren’t able to look into it and help at the time.

We’ve worked hard over the past two years to improve our fabrics, construction, and quality checks, and we’re sorry your experience fell short. Thank you for sharing your feedback.

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