St John Ambulance Cymru Reviews 

1.725
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I really enjoyed doing my course with St John Ambulance. The training was informative, hands-on, and easy to follow. Everything was explained clearly, and I came away feeling much more confident in my... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The course was the usual FAAW course in a well run office with decent facilities on site. Checking in was easy with key cards provided to access the building after lunch. Our trainer, Lisa Nicholls, w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What amazing people there are who give their time free of charge to St John Ambulance! Our son, Tomos, became very poorly during yesterday's Cardiff Half Marathon and the SJA team were truly superb, e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

All the staff at the centre were friendly and polite. The content and delivery of the course was brilliant. There was no waffle and they gave clear demos and explanations. I genuinely feel more confid... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Trainingscentrum
  2. ook in
  3. EHBO-post
  4. Geestelijke gezondheidszorg
  5. Hulpverleningstraining
  6. Hulpverleningstrainingsschool
  7. Trainingsschool

Geschreven door het bedrijf

St John Ambulance Cymru provides first aid treatment, training, and transport for communities across Wales. Our vision is simple: for everyone to get the first aid they need, anytime, anywhere. Each year, we train thousands of people across Wales through accredited courses led by qualified trainers. Our wide range of courses include 3 Day First Aid at Work, Emergency First Aid at Work, mental health first aid, and health & safety training. Whether you're looking to build confidence in a medical emergency or improve safety standards in your workplace, we have a course to meet your needs. We offer workplace first aid training at centres across Wales including Cardiff, Wrexham, Swansea, Newport, Abergele, Bridgend, Abergavenny, Rhayader, and Deeside. Alternatively, we can come to you to deliver bespoke certified training at your workplace for groups of six or more. We work with young people, employees, and communities across Wales to make first aid knowledge accessible to everyone. Our trained volunteers deliver expert first aid cover at a wide range of public events, from sports matches to concerts, helping keep attendees safe. We offer transport services in partnership with the NHS, ensuring safe and reliable care for those who need it. Through our actions, we inspire others leading by example and supporting people to reach their full potential.


Contactgegevens

About Our Training Courses

We are a top provider of first aid & mental health training in Wales

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,9

Alle reviews

(1.725)

995 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

First Aid 2 day refresher training - CARDIFF

On arrival, meet by a lovely reception team. Explained everything clearly, signed in daily and provided with a pass. Staff helpful and friendly. Trainer polite, and clear and had lots of stories to support first aid.

6 augustus 2026
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Antwoord van St John Ambulance Cymru

Thank you for taking the time to review us, we're pleased to hear you enjoyed learning with us.

Beoordeeld met 5 van de 5 sterren

Helen was very informative

Helen was very informative, had great knowledge and it was also obvious that she had first hand experience of this subject.

12 augustus 2026
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Antwoord van St John Ambulance Cymru

Thank you for taking the time to review us.

Beoordeeld met 5 van de 5 sterren

Fire Marshall course.

A great course. The instructor was great, felt at ease throughout, it was informative and a constructive course.

11 augustus 2026
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Antwoord van St John Ambulance Cymru

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Beoordeeld met 5 van de 5 sterren

Donna was very knowledgeable and made…

Donna was very knowledgeable and made sure we were all comfortable with everything and gave us lots of opportunities to ask questions!

10 augustus 2026
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Antwoord van St John Ambulance Cymru

Thank you for taking the time to leave us a review.

Beoordeeld met 4 van de 5 sterren

very informative and interactive

The course was very informative and interactive. The instructor was knowledgeable and engaging.

10 augustus 2026
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Antwoord van St John Ambulance Cymru

Thank you for taking the time to review us.

Beoordeeld met 5 van de 5 sterren

3 day first aid

I did the first aid course for work and had a really great time. It’s a lot of information to take in but Sam made it fun and kept us engaged.

7 augustus 2026
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Beoordeeld met 5 van de 5 sterren

Amazing Course great range of content…

Amazing Course great range of content Dean was awesome and Dean the instructor explained each content in detail I would Highly Recommend this course

10 augustus 2026
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Antwoord van St John Ambulance Cymru

Thank you for your recommendation, we're pleased to hear Dean delivered the course so well.

Beoordeeld met 5 van de 5 sterren

Gary delivered an engaging and dynamic…

Gary delivered an engaging and dynamic first aid course covering lots of material in the three days our team was with him. The split of presentational / practical education kept everyone engaged with plenty of recap sections in place to ensure the key information was sinking in. Our team have finished the course feeling confident and energised to deal with any future first aid situations they may face.

10 augustus 2026
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Antwoord van St John Ambulance Cymru

Thank you for taking the time to leave us a review. We're pleased to hear your team is feeling confident in their First Aid skills.

Beoordeeld met 5 van de 5 sterren

Best trainer ever.

The joining instructions were clear. The location was easy to find with plenty of free parking. The trainer was one of the best I have ever had. The pace was just right and there was plenty of opportunity to ask questions or recap. The course included students with a variety of experience of first aid and the skill of the trainer meant we all progressed together. My trainer was Donna H.

5 augustus 2026
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Antwoord van St John Ambulance Cymru

Thank you for taking the time to review us, we're pleased to hear you had a pleasant learning experience with Donna.

Beoordeeld met 5 van de 5 sterren

Gary was very informative and clear.

Gary was very informative and clear.
Made the course enjoyable and comfortable.
Lovely atmosphere in the class.
Best 1st aid course I’ve attended, would highly recommend.
Jill Leddington

5 augustus 2026
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Antwoord van St John Ambulance Cymru

Thank you for taking the time to review us, we're pleased to hear you enjoyed learning with Gary.

Beoordeeld met 5 van de 5 sterren

MHFA Course

Thoroughly enjoyed the course with a great group of people. Some interesting exchanges about different experiences. Knowledgeable trainer, Lisa Nicholls who encouraged group discussions and exchanges of ideas

5 augustus 2026
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Antwoord van St John Ambulance Cymru

Thank you for taking the time to leave us a review.

Beoordeeld met 5 van de 5 sterren

Excellent First Aid Training Course

Excellent First Aid Training Course

I recently completed a three-day first aid training course with St John Ambulance and was extremely impressed with the trainer and the overall experience.

The trainer was highly knowledgeable, professional and approachable, delivering the course in a clear and engaging way. They created a relaxed learning environment while ensuring that all the important information and practical skills were covered thoroughly.

The practical exercises were particularly useful and gave us the confidence to put what we had learned into practice. The trainer was always happy to answer questions and took the time to make sure everyone understood the different aspects of the course.

Overall, it was an excellent three days of training, and I would highly recommend the trainer to anyone looking to complete first aid training. A very informative, enjoyable and worthwhile course. Thank you Helen.

3 augustus 2026
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Antwoord van St John Ambulance Cymru

Thank you for taking the time to leave us a review, we're pleased to hear you found the course informative and enjoyable. Thank you for your recommendation.

Beoordeeld met 5 van de 5 sterren

Brilliant course that everyone on Earth…

Brilliant course that everyone on Earth could benefit from, Trainer was great and got everyone involved with the practical ⭐️⭐️⭐️⭐️⭐️ from me 👍

4 augustus 2026
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Antwoord van St John Ambulance Cymru

Thank you for taking the time to review us.

Beoordeeld met 2 van de 5 sterren

Completed the 2 day re certification…

Completed the 2 day re certification course. The instructor was very knowledgeable but i did feel he disagreed to often with what was written in the first aid manual. The course was stretched out. The final day for me was very uncomfortable. Seat not comfortable for sitting in for 6 hours. The instructor had a nice office chair the candidates didnt. TV monitor way to small for the presentations. I struggled to read the information on the screen. Very little practical exercises. Friday I was not stimulated and lost interest early on. In all not a positive experience. Will probably seek another provider next time. Check in and facilities were good with a very helpful Receptionist.

4 augustus 2026
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Antwoord van St John Ambulance Cymru

Thank you for taking the time to provide feedback.
We are pleased to hear that our check-in process and receptionist made a positive impression; however, we apologise that your overall experience did not fully meet your expectations. Your comments regarding the seating arrangements, monitor size, and pacing of the course will be addressed internally for further investigation.
While it's encouraging to hear that you found the trainer to be knowledgeable, we also acknowledge your comments about the instructor's reference to the first aid manual and the feeling of disengagement on day two. These issues will be raised with our education team to be reviewed.
Thank you once again for your honest feedback — it genuinely assists us in making ongoing improvements.

Beoordeeld met 5 van de 5 sterren

Ben was amazing

Ben was amazing, very informative, spoke clearly, definitely recommend him

7 augustus 2026
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Antwoord van St John Ambulance Cymru

Thank you for taking the time to review us.

Beoordeeld met 5 van de 5 sterren

Ben made the course really enjoyable

Ben made the course really enjoyable, especially with his clear explanation and presentation of each section/element of the course.

7 augustus 2026
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Antwoord van St John Ambulance Cymru

Thank you for taking the time to review us, we're pleased to hear you enjoyed learning with Ben.

Beoordeeld met 5 van de 5 sterren

Engaging and Confidence‑Building First Aid Training

Helen delivered an engaging and genuinely enjoyable first aid course. She explained everything clearly, encouraged questions, and took the time to answer all of my additional queries in detail. I’ve come away from the three‑day training feeling confident, informed, and like I’ve learnt so much. I’d highly recommend Helen/St Johns to anyone looking to build their first aid skills.

6 augustus 2026
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Antwoord van St John Ambulance Cymru

Thank you for taking the time to review us, we're pleased to hear that Helen was able to answer all your queries and keep the course enjoyable too. Thank you for your recommendation.

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