The whole process was professional and painless, apart from a slight delay at the start when the fitter got injured on another job. The surveyor obviously knew what he was talking about and the fitter... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Both the quality of the windows and doors from SJB and the professionalism of the installers made this company a pleasure to deal with from quote to after sales service. We are delighted with the resu... Toon meer
Bedrijf heeft geantwoord
It is many years since I have worked with such a professional and capable business. The preproduction process was meticulous with me in control of all sign offs. The windows and doors from the factor... Toon meer
Bedrijf heeft geantwoord
Very good workmanship and quality of final product. Painting and finish on all the windows was great. The number of days during the fitting did drag on somewhat -5 in total - where originally we had... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We’re a family-run business specialising in both manufacturing and installation of traditional sash windows. Although we mainly install our sash windows in London & the south-east of England, our sash window services reputation is known much further afield.
Contactgegevens
Verenigd Koninkrijk
- sjbsashwindows.co.uk
4,8
Uitstekend
345 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Brilliant job
Brilliant job - managed to fit double glazed windows into existing frames that were too thin for other companies to tackle.
14 mei 2023
Antwoord van Sjbsashwindows
Good morning David,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Great company’s
Right from the start SJB we’re professional and responsive. The windows and doors look great and are much admired. Nothing to fault them on. Would use them again.
2 mei 2023
Antwoord van Sjbsashwindows
Good morning Ian,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Top quality in every aspect.
Fantastic service from first point of contact with Jake in the office, through Paul in sales, Terry who surveyed and through to the highly professional team of three fitters. We are incredibly happy with the service received. These quality wooden sash windows look amazing, are competitively priced, and were fitted with zero fuss and minimal disturbance to the day to day running of the house. They cleaned up after themselves and even took away our nasty ‘70s secondary glazing units! We will be using Sjbsashwindows again next year for a further 7 windows.
10 mei 2023
Antwoord van Sjbsashwindows
Good morning Rupert,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Excellent Experience all round
Excellent customer service before and after replacements were installed. Installation easy, stress free and the fitters were very friendly and easy to work with. End result was fabulous, looked like my windows hadn't been replaced, and house was left clean and tidy. Thank you and would highly recommend.
23 april 2023
Antwoord van Sjbsashwindows
Good morning Julie,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Professional and attentive
Very happy with the final result of our window and door. The team was very attentive throughout the whole process and we are really pleased with how everything was fitted. Thanks!
5 april 2023
Antwoord van Sjbsashwindows
Good Morning Victoria,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Antwoord van Sjbsashwindows
Good Morning A. Gagnier,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Very professional and well organised
Very professional and well organised. Amazing customer service
16 april 2023
Antwoord van Sjbsashwindows
Good morning,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
High Praise
I can't praise this company highly enough. From initial contact to completion, the project was highly organised and efficient. I would like to thank Rob, Michael and Marcel for their excellent work installing five windows for me as well as the calm and diligent way in which they carried out the work. Very competitive pricing too. I had a quote from another company which was half as much again. Many thanks to everyone I dealt with.
17 april 2023
Review zonder uitnodiging
Antwoord van Sjbsashwindows
Hi Catherine,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Very good workmanship
Very good workmanship and quality of final product. Painting and finish on all the windows was great. The number of days during the fitting did drag on somewhat -5 in total - where originally we had expected to be done in 4. Overall we were very pleased.
26 maart 2023
Antwoord van Sjbsashwindows
Good morning,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
It is a shame we did not get the full 5 stars and would love to understand other than the extra day what we could improve on?
Whilst carrying out the work, we felt the extra day would really bring out the wow factor in our installation process and glad this was recognised.
Kind Regards,
The SJB Team
Fantastic product and service
Fantastic product and service, couldn’t rate highly enough. Paul provided an impressive pitch and initial demo of the product - even my dad, a UPVC double glazing manufacturer of >30 years, was impressed with the quality of the product and the details on fitting. On price, the initial quote came in 25% below a comparable company and product. Terry did an excellent job on the specification and replicated the horn design on the existing 120yo windows. CJ and team were painstaking in attention to detail on the fitting and finishing. Some windows genuinely look as though they have always been in our SE London Edwardian terrace - but we already feel the impact of the heat retention and noise reduction. Thank you!
27 maart 2023
Review zonder uitnodiging
Antwoord van Sjbsashwindows
Good morning,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
A great long term service
SJB completed our last set of windows having worked with us patiently over 6 years to replace all the windows in our Victorian era property in a conservation area. They were very helpful in all aspects including drawings for planning permissions, meeting conservation area requirements for materials and workmanship, plus their communications and installers were always high quality and easy to deal with.
30 maart 2023
Review zonder uitnodiging
Antwoord van Sjbsashwindows
Dear Andrew,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Great job
Joby did a very good job of installing 3 sash windows for us, efficient, tidy and punctual, and great care taken with the finish around the windows. We are very pleased.
24 maart 2023
Review zonder uitnodiging
Antwoord van Sjbsashwindows
Dear Charlotte,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Fantastic Service
We had 5 wooden sash windows replaced SJB did a fabulous job.
Paul, who came to assess our windows and provide the quote was the reason we ended up going with SJB. Compared to other companies [local and national] he was by far the most knowledgeable and thorough.
Jacek did a great job of fitting them and was tidy, friendly and on time every day - Even though it was snowing!
The windows themselves look absolutely perfect. Would highly recommend.
14 maart 2023
Review zonder uitnodiging
Antwoord van Sjbsashwindows
Dear Laura,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Impressed with the great work making good after the installation!
I was amazed at how quickly the guys completed the installation and very happy with their workmanship. They made a good job around the window opening as I feared that my walls had loose plaster & it would be a major task.
22 februari 2023
Review zonder uitnodiging
Antwoord van Sjbsashwindows
Dear Sally,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
A thoroughly professional firm
A thoroughly professional firm selling a high end product. Not the cheapest on the market but you certainly get what you pay for. The quote system was extremely thorough so you know exactly what you are getting. The front sashes were of a decorative tombstone design and the replacements are an exact replica of the originals despite being double glazed. The work was completed on time and to a very high standard with any mess cleared up. A quality control visit was made before they were signed off as finished.
10 maart 2023
Review zonder uitnodiging
Antwoord van Sjbsashwindows
Dear Nick,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Well managed and a good result.
Very clear process. Detailed quote and implementation plan. Clear and frequent communications. Nice finished product.
20 februari 2023
Antwoord van Sjbsashwindows
Dear Paul
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
A very pleasing result.
A long time between ordering and fitting (partly to do with Covid), and a couple of small logistical issues on site, but in the end a very nice product expertly fitted by Steven.
The final product, as promised, cleverly retains most of the details of the original Edwardian woodwork and looks great. Very pleasing. And warmer too!
7 februari 2023
Antwoord van Sjbsashwindows
Dear James,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Highly Recommend
The team at SJB were excellent throughout. We are really pleased with the new windows and couldn't recommend their services highly enough.
22 februari 2023
Review zonder uitnodiging
Antwoord van Sjbsashwindows
Dear Robert,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
A Front Door of Exceptional Quality
Terry Macdonald's assistance in drawing up the complex Leaded Stained Glass Panels made the design and construction of our front door uniquely special and a thing of beauty. The installation went smoothly and the After Sales Service was excellent.
Thank You SJB Sash Windows
19 januari 2023
Review zonder uitnodiging
Antwoord van Sjbsashwindows
Dear Robin,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Very efficient and good communication
Very efficient and good communication. Helpful and friendly fitters. Lovely windows.
20 februari 2023
Review zonder uitnodiging
Antwoord van Sjbsashwindows
Dear Helen,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.