The whole process was professional and painless, apart from a slight delay at the start when the fitter got injured on another job. The surveyor obviously knew what he was talking about and the fitter... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Both the quality of the windows and doors from SJB and the professionalism of the installers made this company a pleasure to deal with from quote to after sales service. We are delighted with the resu... Toon meer
Bedrijf heeft geantwoord
It is many years since I have worked with such a professional and capable business. The preproduction process was meticulous with me in control of all sign offs. The windows and doors from the factor... Toon meer
Bedrijf heeft geantwoord
Very good workmanship and quality of final product. Painting and finish on all the windows was great. The number of days during the fitting did drag on somewhat -5 in total - where originally we had... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We’re a family-run business specialising in both manufacturing and installation of traditional sash windows. Although we mainly install our sash windows in London & the south-east of England, our sash window services reputation is known much further afield.
Contactgegevens
Verenigd Koninkrijk
- sjbsashwindows.co.uk
4,8
Uitstekend
345 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Have used SJB again and again
I have over the past 3 years had installers from SJB in to stagger installation of new double glazed sash windows in my flat. Every time I’ve had different installers and they’ve all been fantastic. Really polite, fast work but really good quality.
17 juni 2025
Antwoord van Sjbsashwindows
Thank you for taking the time to share your feedback about your experience with us. Your review means a lot to us, and we're thrilled to hear that you were satisfied with our service and our products.
We are constantly striving to improve, and your insights help us continue to provide the best possible experience for our customers. If you have any further comments or suggestions, please don’t hesitate to reach out to us.
Thank you once again for your kind words and support.
The SJB team.
Very trustworthy company.
I’ve used this company for all my windows and highly recommend. The staff are friendly yet professional. They leave the property clean and ensure the work is completed to the highest standards.
2 juni 2025
Antwoord van Sjbsashwindows
Dear Helen,
Thank you for taking the time to share your feedback about your experience with us. Your review means a lot to us, and we're thrilled to hear that you were satisfied with our service and our products.
We are constantly striving to improve, and your insights help us continue to provide the best possible experience for our customers. If you have any further comments or suggestions, please don’t hesitate to reach out to us.
Thank you once again for your kind words and support.
The SJB team.
Impressed and Delighted
The windows are beautiful and look really great installed. The entire process from measuring/ordering/fitting was incredibly smooth and the fitter was a total craftsmen leaving a very professional finish as well as meticulously cleaning and tidying up after. I was very impressed, the new windows look great. I went for PVC sash on a bay window. They look beautiful from the street and the inside trim being wood, really elevates it.
2 juni 2025
Review zonder uitnodiging
Antwoord van Sjbsashwindows
Dear Lizzie,
Thank you for taking the time to share your feedback about your experience with us. Your review means a lot to us, and we're thrilled to hear that you were satisfied with our service and our products.
We are constantly striving to improve, and your insights help us continue to provide the best possible experience for our customers. If you have any further comments or suggestions, please don’t hesitate to reach out to us.
Thank you once again for your kind words and support.
The SJB team.
Really good customer service from start…
Really good customer service from start to finish. Would definately recommend and use this company.
27 mei 2025
Antwoord van Sjbsashwindows
Dear Lea,
Thank you for taking the time to share your feedback about your experience with us. Your review means a lot to us, and we're thrilled to hear that you were satisfied with our service and our products.
We are constantly striving to improve, and your insights help us continue to provide the best possible experience for our customers. If you have any further comments or suggestions, please don’t hesitate to reach out to us.
Thank you once again for your kind words and support.
The SJB team.
A great company to work with.
Very efficient, reliable, communicative and an excellent standard of workmanship. We are are very pleased with our new sash windows. Thank you.
23 mei 2025
Antwoord van Sjbsashwindows
Dear Giles,
Thank you for taking the time to share your feedback about your experience with us. Your review means a lot to us, and we're thrilled to hear that you were satisfied with our service and our products. We have passed your comments onto the installers.
We are constantly striving to improve, and your insights help us continue to provide the best possible experience for our customers. If you have any further comments or suggestions, please don’t hesitate to reach out to us.
Thank you once again for your kind words and support.
The SJB team.
SJB windows was a 100% professional…
SJB windows was a 100% professional company from the very start and I would highly recommend their service to anyone looking for a window company. Every step was carried out seamlessly, the day of the timber sash window installation went completely according to plan with a super installer called Constantin!
I am a very satisfied client and I wouldn't hesitate in using them again in the future!
9 mei 2025
Antwoord van Sjbsashwindows
Thank you for taking the time to share your feedback about your experience with us. Your review means a lot to us, and we're thrilled to hear that you were satisfied with our service and our products. We have passed your comments onto the installers.
We are constantly striving to improve, and your insights help us continue to provide the best possible experience for our customers. If you have any further comments or suggestions, please don’t hesitate to reach out to us.
Thank you once again for your kind words and support.
The SJB team.
Beautiful windows
Beautiful windows. Service excellent from the start to finish and the fitters were really helpful and professional.
One thought which may help - despite doing all they could possibly do it does create dust. We are glad we split the project into two halves - I think having whole house done at once could be a bit much!
12 mei 2025
Antwoord van Sjbsashwindows
Thank you for taking the time to share your feedback about your experience with us. Your review means a lot to us, and we're thrilled to hear that you were satisfied with our service and our products. We have passed your comments onto the installers.
We are constantly striving to improve, and your insights help us continue to provide the best possible experience for our customers. If you have any further comments or suggestions, please don’t hesitate to reach out to us.
Thank you once again for your kind words and support.
The SJB team.
Wooden sash window replacement for entire home
SJB did a lovely job replacing most of the wooden sash windows in our home. The quoting and contracting process was smooth, professional and transparent, the operatives on site were tidy and pleasant in going about their work, and they finished on time. Most importantly, the windows look great.
15 april 2025
Antwoord van Sjbsashwindows
Thank you for taking the time to share your feedback about your experience with us. Your review means a lot to us, and we're thrilled to hear that you were satisfied with our service and our products. We have passed your comments onto the installers.
We are constantly striving to improve, and your insights help us continue to provide the best possible experience for our customers. If you have any further comments or suggestions, please don’t hesitate to reach out to us.
Thank you once again for your kind words and support.
The SJB team.
The workmanship was exceptional
The window replacement was excellent. Rob was polite, on time and the window looks absolutely stunning! He answered all our questions and cleaned up the room thoroughly afterwards. Great work!
25 maart 2025
Antwoord van Sjbsashwindows
Thank you so much for your kind words! We're thrilled to hear that you're happy with the window replacement and the service provided by Rob. He will be delighted to know that his work and professionalism made such a positive impression. We always strive for the highest standards, and it's wonderful to know that everything, from the installation to the clean-up, met your expectations.
Thank you again for choosing SJB Sash Windows Specialist — we truly appreciate your feedback and look forward to working with you again in the future!
Excellent overall, but check the Terms and Conditions
SJB Sash Windows recently completed a double glazing project at our 5 bedroom terraced house in South-East London. The work was done in four phases, and apart from a few small windows, the house is now completely double glazed. With one exception, the whole project has been excellent. It was clear from the first sales visit that this is a company that knows about double glazing. Each of the four installations was very professional. There was a minimum of disruption and we are very happy with our new Accoya windows. The quality is very high.
The one exception I mentioned above occurred at the very start. When I read the Terms and Conditions, they said that if we paid late SJB would "... charge you interest ... at the rate of 5% accruing on a daily basis...". This seemed unclear so I questioned it. I was told, in writing, that this meant "5% daily on any outstanding sum until payment is made". In other words, any debt would double after twenty days (more if it's compound interest). That seemed to me to be draconian.
I discussed this at length with SJB, who seemed adamant. The question for me was not about the risk that we might end up paying excessive interest. We always pay on time. The question was whether a company that charges interest at this rate could be trusted. I decided to persist and wrote to SJB saying "We seem to have arrived at an impasse. It would be great if you could suggest a way through."
The next day a new set of Terms and Conditions arrived which said "[interest at an annual rate of] 8% above the Bank of England base rate".
That is perfectly sensible. Apart from a couple of minor glitches everything after that went very smoothly.
Overall Summary: Excellent, but make sure you are happy with the Terms and Conditions
20 januari 2025
Antwoord van Sjbsashwindows
Thank you for your detailed and constructive feedback. We’re delighted to hear that you’re pleased with the overall outcome of your double glazing project and the quality of your new Accoya windows. Our team takes great pride in delivering a professional service, and we’re glad to know you experienced minimal disruption throughout the process.
We sincerely apologise for the confusion surrounding our Terms and Conditions, and we appreciate you bringing it to our attention. We take all feedback seriously and understand how important clarity is, especially regarding financial matters. We’re pleased that we were able to resolve the issue to your satisfaction.
Thank you once again for your understanding and for allowing us the opportunity to address your concerns. We greatly appreciate your trust in our team and look forward to working with you again in the future.
A really great product fitted quickly…
A really great product fitted quickly and professionally by very helpful installers. Nothing went wrong! Unbelievable in these days of total inefficiency.
I would highly recommend sjb.
31 maart 2025
Antwoord van Sjbsashwindows
Dear Paul,
Thank you for taking the time to share your feedback about your experience with us. Your review means a lot to us, and we're thrilled to hear that you were satisfied with our product and our service
We are constantly striving to improve, and your insights help us continue to provide the best possible experience for our customers. If you have any further comments or suggestions, please don’t hesitate to reach out to us.
Thank you once again for your kind words and support.
The SJB team.
Excellent
Excellent, friendly and professional service from start to finish. Our replacement sash windows look great and were installed quickly and tidily by skilled fitters. I would highly recommend SJB.
17 maart 2025
Antwoord van Sjbsashwindows
Thank you for taking the time to share your feedback about your experience with us. Your review means a lot to us, and we're thrilled to hear that you were satisfied with our service and our products.
We are constantly striving to improve, and your insights help us continue to provide the best possible experience for our customers. If you have any further comments or suggestions, please don’t hesitate to reach out to us.
Thank you once again for your kind words and support.
The SJB team.
I have used SJB Windows before and each…
I have used SJB Windows before and each time they attend the initial meetings promptly to take measurements and then provide a timetable and quote for the work which they keep to. Their fitters are polite and keep the disruption to a minimum and start and finish on time. The after service is also good. They provide a totally professional service and I highly recommend them.
24 februari 2025
Antwoord van Sjbsashwindows
Dear Michael,
Thank you for taking the time to share your feedback about your experience with us. Your review means a lot to us, and we're thrilled to hear that you were satisfied with our service and products.
We are constantly striving to improve, and your insights help us continue to provide the best possible experience for our customers. If you have any further comments or suggestions, please don’t hesitate to reach out to us.
Thank you once again for your kind words and support.
The SJB team.
Really great team
Really great team - worked to a tight deadline and were helpful throughout the process. Thanks so much!
13 maart 2025
Antwoord van Sjbsashwindows
Dear Alice,
Thank you for taking the time to share your feedback about your experience with us. Your review means a lot to us, and we're thrilled to hear that you were satisfied with our services/products.
We are constantly striving to improve, and your insights help us continue to provide the best possible experience for our customers. If you have any further comments or suggestions, please don’t hesitate to reach out to us.
Thank you once again for your kind words and support.
The SJB team.
Brilliant from SJB!
Fantastic service from SJB and the team from start to finish. Big thanks to Paul, Glen, Kevin and the Milani brothers for their help to achieve an incredibly smooth process. The Milani brothers did such a great job fitting the windows. They were super efficient and tidy and the finish is incredible. Both the timber and uPVC windows look stunning and high end. Would definitely recommend SJB for anyone looking for new windows!
10 februari 2025
Antwoord van Sjbsashwindows
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with SJB and the entire team. Paul, Glen, Kevin, and the Milani brothers will be delighted to know their efforts made a difference in delivering a smooth process and exceptional results. It's great to hear that you're happy with both the timber and uPVC windows – we always strive for top quality. Your recommendation means a lot to us, and we truly appreciate your kind words. Thank you again for choosing SJB, and we’re always here for any future window needs!
A great experience from start to…
A great experience from start to finish.
I invited SJB Specialists to quote for three new sash windows in my lounge after my neighbour booked them for a job. I had already gained quotes from other companies but they were definitely the best: expert knowledge, professional, competitive on price and quick to respond to any questions.
They were also one of the few companies that bothered to visit my home before supplying a quote!
The installation went smoothly and the fitters left everything tidy, offering clear instructions on how to open and close my new accoya sash windows.
The room is noticeably warmer and the windows are of a high quality. Even a visiting plumber remarked on the good craftsmanship!
20 januari 2025
Review zonder uitnodiging
Antwoord van Sjbsashwindows
Hi Kat,
Thank you for your custom and hospitality once again. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Timber Sash Windows
I recently invited three timber sash window specialists to quote to install 8 new windows in my Victorian property. SJB stood out as being very knowledgeable, pleasant to deal with and their pricing was also very competitive. Terry (project manager) was always on hand and helpful throughout. The fitters were very friendly and pleasant to have around. They've done a great job and my wife and I are very happy with the windows so I wouldn't hesitate to use them again or recommend them to friends.
10 februari 2025
Antwoord van Sjbsashwindows
Hi Harry,
Thank you for your custom and hospitality once again. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Excellent service from start to end
Really excellent service from start to finish. Gave us lots of different options for the work we needed done, everyone we interacted with as SJB were really communicative, friendly, and professional, and a fantastic finish to the work! Would highly recommend and will definitely use SJB again.
29 januari 2025
Review zonder uitnodiging
Antwoord van Sjbsashwindows
Hi Tess,
Thank you for your custom and hospitality once again. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Antwoord van Sjbsashwindows
Hi Tom,
Thank you for your custom and hospitality once again. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Lovely looking product
Lovely looking product. Does the job too as the room is now warmer. Careful and friendly fitters.
20 januari 2025
Antwoord van Sjbsashwindows
Dear Patrick,
Thank you for your custom and hospitality once again. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.