Overall is boring. Cheap, bad quality videos. Repeatedly PowerPoint pictures at wrong section... For example where suppose to be a sticky toffee pudding it's showing scones or Victorian sponge. 7 y... Toon meer
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Overall it's a great platform with a nice variety of courses. I liked the casual videos, like you're watching someone in this field work on their computer & talking to you at the same time. Only down... Toon meer
Bedrijf heeft geantwoord
After completing my TEFL certificate, I ordered a pdf and hardcopy of the qualification. I was told the pdf turnaround time was 24hours. This was three days ago. I sent an email enquiring about my... Toon meer
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I'm currently doing 2 online courses and because I study when convenient I'm finding it easier to focus. The information is easily understood and the exercises stretch your mind. I'm hoping to change... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Skill Up presents a rigorous online education experience, helping you obtain industry-relevant skills certified by the world’s most reputable academic institutions. We bring you the best online courses that boost your skills. We provide CPD QS-accredited courses that deliver eye-opening knowledge and insights on every vital aspect of the ever-evolving job market. We are a pioneer in the online learning sphere.
Contactgegevens
3rd Floor 207 Regent Street London, W1B 3HH, London, Verenigd Koninkrijk
- 020 3790 8580
- info@skill-up.org
- skill-up.org
4,2
Goed
131 reviews
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Customer Support and Fantastic Service
I just had the most amazing experience with the Skill Up support team. They were very helpful, patient and carefully addressed all my issues in no time. It was truly a great experience and I am so grateful to the entire Skill Up team.
27 januari 2026
Review zonder uitnodiging
Antwoord van Skill Up
Dear Nasiru Gambo,
Thank you for your valuable feedback! We’re delighted to hear you had such a positive experience with our support team.
Happy Learning!
Regards,
Skill Up
Excellent Support from Rayan!
I accidentally registered with the wrong email when purchasing a course. I reached out to support, and Rayan was extremely helpful. He not only corrected my email but also made sure the course appeared properly in my account. His professionalism, efficiency, and friendly approach made the whole experience seamless. Highly recommended!
26 januari 2026
Review zonder uitnodiging
Antwoord van Skill Up
Dear Bruno Ferreira,
Rayan will be happy to know his support made such a positive difference. Thanks for sharing your experience—and enjoy your course!
Happy Learning!
Regards,
Skill Up
Overall, it's a great platform.
Overall it's a great platform with a nice variety of courses. I liked the casual videos, like you're watching someone in this field work on their computer & talking to you at the same time. Only down point is that sometimes the accent is a bit strong & it's making you miss a few words or full sentences here & there, or the volume is too low. But other than that, super satisfied
13 oktober 2025
Review zonder uitnodiging
Antwoord van Skill Up
Dear Gaëlle Moomoo,
Thank you so much for the thoughtful feedback!
We’re really glad you enjoyed the course variety and the casual, real-world teaching style. We appreciate you pointing out the audio and accent issues too—that’s super helpful and something we’ll keep working on. Overall, it means a lot to hear you’re satisfied!
Regards,
Skill Up
Very helpful course
I am extremely pleased with the comprehensive and insightful course for Quality Assurance Manager. The material was presented in a way that was easy to understand, yet thoroughly comprehensive. I highly recommend it
7 december 2025
Review zonder uitnodiging
Antwoord van Skill Up
Dear Krasimir Tsvetanov,
Thank you so much for your kind words! We’re thrilled to hear you found the course both clear and comprehensive.
Your recommendation truly means a lot to us and motivates us to keep delivering high-quality learning experiences.
Happy Learning!
Regards,
Skill Up
Appalling quality all round
I have been trying to take advantage of their "discount" offers for a month now, but I can't get any sense out of them. My options seemed to be to either pay £399 for a single course, or £99 for a year's worth of access to ALL of their courses, including certification. As that didn't make much sense to me, I decided to contact them.
Responses from customer care have been slow (over two weeks) and largely incoherent and incomprehensible. This was partly because they deliberately ignored questions or answered them so vaguely that their words meant nothing, and partly due to the poor standard of English of the staff responsible.
Here are some examples cut-and-pasted from our conversation:
"Yearly subscription only for 1 year not include any certificate and lifetime package course access lifetime with unlimited pdf certificates"
"If you need your certificate, you can email us. Our customer support team provides you with a course certificate after you can complete your course."
"Enrol that course, our maximum in-house course is this type. Some course material has a real instructor base video course."
"Yes some of course we hire an assessor, and some of AI voice and some have professional instructors who are fluent and native in English and expertise their own field."
And my personal favourite:
I asked, "How do you carry out your testing?"
Their answer: "We support by online."
All and still, as they were offering a free trial course (digital marketing), I signed up. What I found is unsurprising given the issues detailed above. The course consists of a video of written slides. An extremely mechanical AI voice reads out *different* content on the same subject, while a repetitive piano tune plays in the background, silent movie-style. There is no option to just read the text - no captions, no transcripts. This is likely to be excruciatingly annoying for most students and an impassable barrier for anyone who needs to be able to read the text of the lectures. The quality of the content is also extremely poor (I suspect AI was involved), but that's almost an aside. The delivery is so excruciatingly bad that even the best content would suffer.
Edit: Skill Up response to my review was to flag it as "harmful or illegal content." That action speaks for itself. They also included my full legal name in their response without my permission - luckily, they couldn't even get that right.
1 januari 2026
Review zonder uitnodiging
Antwoord van Skill Up
Dear Ash Nanks,
We would like to clarify several important points for transparency and fairness.
First, the reviewer did not purchase any paid course or subscription. They enrolled only in a free trial course, which is clearly labelled as a sample learning experience and not representative of our full premium course library, instructor-led programmes, or certification structure.
Second, the reviewer repeatedly compares pricing options without completing or understanding the product descriptions, all of which are publicly explained on our website and clarified upon request. Discounted annual access, lifetime access, and certification pathways are separate offerings, and thousands of learners have enrolled without confusion.
Third, it is misleading to criticise certification quality, assessment methods, or instructor standards when no paid course, assessment, or certification was ever attempted by the reviewer.
Regarding support: while we acknowledge occasional response delays during peak periods, the claim that our team is “incoherent” or “deliberately evasive” is both unsubstantiated and unfair, especially considering the reviewer continued engaging without making a purchase or formally enrolling.
Finally, flagging the review was not an attempt to silence criticism, but a response to content that misrepresents a paid service using a free trial experience, which violates review platform fairness guidelines.
We welcome genuine, good-faith feedback from enrolled learners, and we stand by the value we deliver to our global student community.
Regards,
Skill Up Team
Very helpful with sorting out my account
Very helpful with sorting out my account
1 januari 2026
Review zonder uitnodiging
Antwoord van Skill Up
Dear Helen,
Thank you so much for your kind words! We’re really glad we could sort everything out quickly for you.
Happy Learning!
Regards,
Skill Up
Very quick and helpful customer…
Very quick and helpful customer service. Variety of courses on offer at a reasonable price.
1 januari 2026
Review zonder uitnodiging
Antwoord van Skill Up
Dear JD Machua,
Thank you so much for your kind words! We’re really glad we could sort everything out quickly for you.
Happy Learning!
Regards,
Skill Up
Very helpful staff
Very helpful staff, I purchased a lifetime membership and had a free family member, contacted them and itb2as sorted in 5 minutes
29 december 2025
Review zonder uitnodiging
Antwoord van Skill Up
Dear Learner,
Thank you so much for your kind words! We’re really glad we could sort everything out quickly for you.
Happy Learning!
Regards,
Skill Up
Appropriate content, but too one-way
The course was very informative and the modules were appropriate to the level and the subject. i would have preferred a range of learning activities rather than purely listening.
18 december 2025
Review zonder uitnodiging
Antwoord van Skill Up
Dear MissB WS,
Thank you for your feedback. We’re really pleased to hear that you found the course informative and the modules well suited to the subject and level. We also appreciate your suggestion about incorporating a wider range of learning activities, and we’ll take this on board as we continue to develop and improve the learning experience.
Regards,
Skill Up
I was opportune to renew my courses
Thank you for continuing my courses without any extra fee, am glad and you saved me it means a lot 😍🙏
29 augustus 2025
Review zonder uitnodiging
Antwoord van Skill Up
Dear Opeyemi Akinyemi,
Thank you so much for your kind words! We're honoured to have you continue learning with us!
Happy Learning!
Regards,
Skill Up
Antwoord van Skill Up
Dear Sonja Briant,
Thank you! We're glad you found the course valuable.
Happy learning!
Warm regards,
Skill Up
Quick response and excellent handling…
Quick response and excellent handling of my query - thank you Oliver.
4 november 2025
Review zonder uitnodiging
Antwoord van Skill Up
Dear Learner,
We really appreciate your feedback! Happy to hear your query was handled promptly.
Happy learning!
Warm regards,
Skill Up
The materials were consise and…
The materials were consise and understandable. There was mistake in my name. I pointed it to them and I so much appreciate their prompt response and correction. Off to complete my other courses.
12 augustus 2025
Review zonder uitnodiging
Antwoord van Skill Up
Hi,
Thank you for your kind words! We’re glad you found the materials clear and appreciate your patience with the name correction.
Wishing you success as you continue your courses.
Happy learning!
Warm regards,
Skill Up
Software Engineering: Software and Web Development
Thanks to the team for being professional and supporting quick and replaying quick on emails.
12 februari 2025
Review zonder uitnodiging
Antwoord van Skill Up
Dear Edlira Taipi,
Thank you for your kind words! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our team. Providing professional support and prompt responses is always our priority, and we're glad we could meet your expectations.
If you ever need any further assistance, we’re always here to help. Looking forward to working with you again!
Warm regards,
Skill Up
I had a mixed experience with Skill Up…
I had a mixed experience with Skill Up on skill-up.org. While some features, like clear course materials and support from individuals like Jacob, were helpful, there are definite downsides. Customer service is often slow, with weeks-long delays in responses. Some courses, like the Bootstrap one, are outdated and not aligned with current standards. Additionally, delays in obtaining certificates can be stressful. Skill Up has potential, but there are areas that need improvement. 3 stars.
22 januari 2025
Review zonder uitnodiging
Antwoord van Skill Up
Dear Sanket,
We're sorry to hear about your experience and sincerely apologize for any inconvenience caused. We strive to provide the best learning experience and take your feedback seriously.
Unfortunately, we couldn't find any details under your name in our learner records. Could you please send us your concerns via email at info@skill-up.org? Our team would be happy to assist you further.
Thank you for your patience!
Warm regards,
Skill Up
Prompt, Accurate and Relevant resolution of issues.
The customer service personnel was courteous, polite, knowledgeable and prompt in assessing the issues raised which was very quickly resolved.
16 januari 2025
Review zonder uitnodiging
Antwoord van Skill Up
Dear Oviemuno Obaro,
Thank you for your kind words! We're delighted to hear that our team provided you with prompt, courteous, and knowledgeable service. Your satisfaction means the world to us!
Happy learning!
Warm regards,
Skill Up
survey scam skill up got no skillz
i did a survey and was promised $10 gift card from skill op and didnt rec ieve the gift card and got no answer from them after 3 emails so dont trust them.im including screenshot if possible from sender .If not the sender is haleigh boulanger at skill op org
2 januari 2025
Review zonder uitnodiging
Antwoord van Skill Up
Dear Learner,
Thank you for reaching out to us. We sincerely apologize for any inconvenience you’ve experienced. Unfortunately, we couldn’t find your details in our database.
Could you please provide us with your order number, email address, or any additional details regarding the survey and the gift card? This will help us investigate the issue and resolve your concern as quickly as possible. We haven't promoted gift cards.
We value your feedback and appreciate your patience. Please feel free to reply to this email with the requested information, and we’ll do our best to assist you.
Best regards,
Skill-Up Team
Overall is boring
Overall is boring. Cheap, bad quality videos. Repeatedly PowerPoint pictures at wrong section... For example where suppose to be a sticky toffee pudding it's showing scones or Victorian sponge.
7 years old vidioes absolutely out of date! Rubbish, shame
Very basic and useless
11 december 2024
Review zonder uitnodiging
Antwoord van Skill Up
Dear Attila Lada,
We sincerely apologize for the inconvenience and disappointment caused. Your feedback is valuable to us, and we assure you that we are looking into this matter. Our team will contact you shortly to address your concerns and make things right.
Thank you for bringing this to our attention.
Warm regards,
Skill-Up Team
Studying and learning with Skill Up…
Studying and learning with Skill Up has sincerely been an amazing and valuable experience for me. Each course has been different and unique in it's delivery, specifically tailored to it's purpose, providing me with an immense amount of knowledge and information, be it practical or theory, increasing my skill set and competence, adding to my personal and professional growth, further leaving me wanting to come back to this platform in order to continue my educational journey. The responses to any questions and queries are very swift via email, making it a more attractive educational platform to work with, especially when time is the most valuable to you. The courses are beautifully and reasonably priced and the discount code which they offer are an added bonus. Thankyou Skills Up for being part of my journey. Continue your great work. Praise and blessings to everybody in your team for the hard work and effort they put in, for making such courses accessible. Wishing you beautiful day full of prosperity and goodness.
21 november 2024
Antwoord van Skill Up
Dear Nagina Firdose,
Thank you so much for your kind and heartfelt feedback! We're truly delighted that studying with Skill Up has been such a rewarding experience for you.
We are thrilled to be part of your personal and professional growth journey and deeply value your trust in our platform. Your words of encouragement inspire us to continue our mission of making quality education accessible to everyone.
On behalf of the entire Skill Up team, we wish you continued success in all your endeavours and a journey filled with learning and growth. Thank you for choosing us to be part of your educational path.
Warm regards,
Skill-Up Team
The training program was a good…
The training program was a good experience for me. Customer support team offered a satisfying service to resolve the technical issues as well as to get the certificates.
20 november 2024
Review zonder uitnodiging
Antwoord van Skill Up
Dear Linu Philip,
Thank you for sharing your positive experience with the training program! We're thrilled that you found the program beneficial and that our customer support team could assist you effectively.
Your kind words about our service and support mean a lot to us.
Congratulations on earning your certificates, and we wish you continued success in your learning journey!
Warm regards,
Skill-Up Team
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