My package arrived on time as they used DPD not EVRI. No issues the correct order and delivery date. So far have proven to be a reliable company.
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First time purchasing and I received excellent service ! I was really impressed that my questions regarding the product I wished to purchase were answered quickly and next day delivery! Looking forwar... Toon meer
haven’t even used the product yet, but I just had to share how amazing the customer service was. I was struggling with registration and noticed a note saying to call for assistance. It was already p... Toon meer
Really great experience. My order arrived quickly. They had kindly sent some free samples with my order but unfortunately they got damaged in transit. I emailed customer service and Rachel arranged fo... Toon meer
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Fantastic & Excellent Customer Service
I purchased AlumierMD Calming Collection for £225 from skin65 hoping that this would help calm the redness on my face but unfortunately due to my highly sensitive skin, I had a severe reaction to the product resulting to an A&E visit. After getting urgent treament, I immediately emailed Skin 65 and got a prompt response from Rachel one of their customer service advisers. She was very understanding and tried her best to explain all my queries and was very attentive to all my concerns. She replied so promptly to every email I sent. Skin65 made me feel understood, considered and valued. After submitting all the information they needed, it only took one day for them to investigate then I received an email with an apology and was given a full refund. They also covered the posting costs. I went through a really horrible ordeal but Skin65 showed me kindness and support. Unlike other companies who take so long to respond and very hesitant to help when it comes to refunds, Skin65 has shown professionalism, respect and consideration towards me. I am truly grateful. Keep up the good work. Thank you Skin65!!!
Product delivered in good condition and…
Product delivered in good condition and on time
Easy order .
Easy order .. good prices.. quick delivery.. what’s not to like about Skin 65 🤩
Excellent customer service
Excellent customer service, quick delivery and knowledgeable advice.
The delivery was quick and everything…
The delivery was quick and everything was very efficiently done. The products are frankly amazing! This is the only time I have ever been complimented for my skin! My skin is dry and sensitive and these products give you real results. Exceptional
Great prices and delivery is fantastic
Great prices and delivery is fantastic, highly recommend!
Really happy with the service provided
Really happy with the service provided. Great product and arrived on time
My most trusted shop for niche skincare…
My most trusted shop for niche skincare products. The fact that is owned by a renowned doctor makes me feel at ease that i always receive the best advice and genuine products. Customer service was amazing and they replied to my queries instantly. Happy repeat customer :)
Perfect products great choice
Perfect products great choice. Excellent service speedy delivery. 5 *****
Amazing service
Amazing service, order arrived the next day, cannot rate this company enough
Highly recommend
I recommend Skin 65 to you reading my review this is a company with amazing customer service the person on WhatsApp sounds to me like he works 24 hours a day,the website is amazing
I would love to have an app already for this skin 65 😃
Outstanding customer service
haven’t even used the product yet, but I just had to share how amazing the customer service was. I was struggling with registration and noticed a note saying to call for assistance. It was already past working hours, but I decided to give it a try anyway,and to my surprise, Halgs picked up!
She was so respectful, patient, and genuinely helpful, guiding me through everything step by step. I was so impressed by the level of care and professionalism. The product may cost £203, but the service I received was absolutely priceless.
It’s rare to come across such sincere support these days thank you, Halgs, for turning what could’ve been a frustrating experience into a really pleasant one
Fantastic customer service!
I am writing to express my sincere appreciation for the exceptional service I recently received. I placed a last-minute order for some products before going on holiday, as I had unexpectedly run low.
I was incredibly impressed with the speed and ease of the ordering process, and the delivery was prompt with the products beautifully packaged. Having used other websites in the past, I can confidently say that none have matched the speed of delivery and the quality of packaging that your company provides. Additionally, I found your product prices to be the best on the web.
I will undoubtedly be purchasing all my future products from you. Fantastic process and service from start to finish!
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