I was looking for something specific, it's not an easy find, but skinsider came up trumps. I placed my order easily and within a day or two my products were delivered, complete with some lovely skin... Toon meer
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Lees wat reviewers zeggen
My favourite place to buy Korean skincare. They always deliver speedily and I feel reassured that they are authorised sellers of Korean brands. I love that they often have sales and give away free sam... Toon meer
Great prices Great communication and Fast delivery. I have ordered many times from Skinsider and I’m always impressed with their Korean skincare selection and great deals. I ordered on the bank holid... Toon meer
Great selection of products, however I just want to highlight how good the customer service is. I've only had a couple of problems over the course of the few years I've shopped here. One being a lost... Toon meer
Bedrijfsgegevens
Over Skinsider
Geschreven door het bedrijf
Discover beauty now with Skinsider.
Founded in London in 2017, SKINSIDER is now the UK's and EU's No.1 destination for Korean skincare with warehouses in the UK and European Union!
We are proud to be an exclusive and official distributor of some of the cult Korean brands. In our portfolio, you will find K-beauty from global brands like COSRX, Rovectin, Klairs, By Wishtrend, Purito, Beauty of Joseon and also rising stars from vegan or less known beauty houses.
Enjoy student discounts, graduates discounts & special offers plus free gifts.
Karolina and Skinsider Team
Contactgegevens
London, Verenigd Koninkrijk
- hello@skinsider.co.uk
- skinsider.co.uk
4,8
Uitstekend
5K reviews
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Overall good
The first order I made with them arrived super quick - the next day (even though I ordered it on Sunday, they shipped it same day and I received it on Monday). So I was delighted with that.
I made another order on Wednesday (as I needed sun cream for my planned overseas trip on Sunday of that week) I choose to order from Skinsider (even though I did find the same product cheaper from another online retailer) as I needed it to be delivered quickly, before my trip on Sunday. However, this time it took much longer (they dispatched it only on Friday and the item arrived on Sunday, but by that time I was already at the airport and missed it). So I was quite disappointed. Also the 20% discount code/voucher that they sent me with the first order wasn't valid when I tried to redeem it during my second order, and they again sent me the same 20% discount code/voucher with my second order, which is useless. I feel like when you order for the first time, maybe they try to win you over with quick deliveries, but when you are a repeated customer then its not and quick.
1 december 2023
Antwoord van Skinsider
Janet,
Thank you for your review
We want to assure you that our main aim is to get your orders out as quickly as possible. However, please keep in mind that we have a cutoff time of 3 pm for order processing. Although our warehouse operates on Sundays, the courier picks up parcels on Mondays. All the ins and outs of deliveries and collections are shown on our website.
As you shopped with us during the Black Friday season, the parcel volumes changed each day and extra arrangements were made every time it was possible.
However, in general, if you've chosen standard delivery, it usually takes 2-3 working days after dispatch (Monday to Friday, excluding bank holidays) to reach you. Hence, delivery on Saturday or Sunday isn't guaranteed but more of a bonus.
We understand that sometimes you might need your parcel sooner. For future reference, you can always go for expedited shipping.
Please also kindly remember that discount codes can't be combined with other discounts or special offers and have a valid period of a few months.
If you ever need more assistance or have any questions, please just drop us an email at hello@skinsider.co.uk. We're always here to help!
Skinsider Team
Quick and fast from order to delivery…
Quick and fast from order to delivery during the 1st week of the new year!
They stock a varied options of products not overwhelming and I’m happy with my recent purchase and experience will look forward to more :)
2 januari 2024
Great website and delivery
29 december 2023
Good and Authentic products
The Skinsider website is simple and easy to use and has authentic products. The best selling products that are out of stock in other places are always in stock here, thus I frequently buy from here!
27 december 2023
Brilliant products and fast delivery
29 december 2023
Prompt and reliable service!
Prompt and reliable service!! Purchased there over 10 times and always consistent as well
28 december 2023
Excellent Customer Service
Placed an order on the 27th December but due to delays was worried it would not arrive in time, opened a ticket with customer support yesterday evening and heard back this morning. They upgraded my shipping to expedited at no additional cost, and offered a discount code for the future. Super speedy and excellent customer service from Anna!
27 december 2023
Review zonder uitnodiging
Great experience every time!
Every time I buy here I have a great experience. Nice deals, fast shipping, and when there was a slight issue with my order, the response was IMMEDIATE. I highly recommend and will definitely buy again!
21 december 2023
Fast delivery
Fast delivery; package in good condition; lots of samples free with my order. Thsnk you!
10 december 2023
Perfect place to buy coreean…
Perfect place to buy coreean products.Very professional team.I highly recommend them.
17 december 2023
High quality products which are…
High quality products which are reasonably priced. I'm always pleased with my purchases from this site.
11 december 2023
The fastest delivery possible :)
14 december 2023
Really GREAT …
Really great products and trustable company with great customer service. Would really recommend Skinsider to everyone.
11 december 2023
Fast delivery excellent customer service!
Loved the fact that my package arrived the very next day of placing an order. Also, really appreciate the cute little samples you included in the package.
12 december 2023
This was the first time I have ever…
This was the first time I have ever purchased from Skinsider and honestly I am very pleased with their service & communication.
Items arrived sooner than expected and are great quality.
I can confirm I will definitely be reordering! 💗
11 december 2023
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