Skylinetaxis Reviews 

The worst taxi service ever. Rude customer service! Used a curse word for me on the call and ended the call abruptly after making me wait an extra 30 mins after scheduled time before a driver came and later went on to overcharge me. Avoid company at all cost! Terrible, awful, despicable service.

Will not use this company ever again. Despite booking a taxi in advance to collect us from Heathrow, no taxi arrived leaving us to get two heavy suitcases home by train. Poor service, thoroughly let down.

Don’t go Alton towers, you can get your white knuckle ride in a skyline taxi… speeding, cutting corners and sharp bends … I was shaking like a leaf. The driver was rude ! No please or thank you for payment. I have never felt so unsafe in a taxi before. Our lives are in their hands. Never ever again would I use this company .

I would never recommend Skyline taxis they are unreliable. We arrived back at Birmingham airport at 1830 hrs waiting in the freezing cold for the taxi which on my app said had arrived. However the taxi eventually arrived at 2000hrs.I would never use this taxi service again

Taxi never turned up at airport as pre booked! Be careful!! Had to call and rebook and wait an hour for another!! Then charged more than quoted fare due to extra parking charges no care from HQ returning home and then late for work so after coming back to this country seems to say it all!!!

I’m 18 years old, he locked me in the taxi for 20 ish minutes while I consistently said to him I’ve paid for the taxi but he kept trying to over charge me, after 10 minutes I had to call family members for help to come get me as he locked the doors and refused to let me out the car. He kept saying he’s gonna make me pay twice for the payment even though the error was on their side. Horrible service. It was also snowing and he was driving way over the speed limit which made me feel very unsafe. Never using sky line again. I also have proof of this incident on video and will be reporting this.

Our 4-5 min trip, included a 3 min 20 sec wait charge (0-5mph) covering a distance of upto 0.27 miles. We then covered somewhere between 1.73 miles and 2.27 miles in 100 secs (it could be as little as 40-45 seconds) through 3 estate streets, 5-6 roundabouts in light traffic across MK dual roads at an average speed of between 62mph and 81.72mph+ in a Skoda, which if it weren't fake would be considered dangerous driving o).

We only know the speed range because the itinary data (possibly excluding time) was faked. The points on the map after we drove off were incorrectly placed by location and time with one missing and they even claimed the driver (inexplicably? or maybe to keep the final bill within the upper quoted amount?) ended the trip early as a courtesy as the last fake point is about 400 meters early (would be illegal to be using the phone whilst driving) and made little difference anyhow.

The driver most likely used an itinary GPS spoofing app like Lockito to create a fake itinary to append to the real one which explains our 3 min fake wait charge and higher than usual price but still within the quoted amount. It seems they push the price up from the lower quoted amount (when they know there is little or no traffic) to the higher when booking the taxi in the app so not to arouse suspicion. Also every £1 is worth a lot less to you than it is to them, especially if they're converting back to their local currencies and sending it home as remittance, hence the motive for doing it.

Pre-authorisation of visa card via app, wait time and map of route/ time stamp not being documented on receipt allows Skylines drivers to commit fraud by hacking their phones/ fares with apps like Lockito, they've already taken your money preventing you from challenging them.

Skyline conveniently no longer publishers it's charges either and enables drivers to use their own phones so they can install these apps on them and then uninstall them and blame something or someone else for the error.

This may also explain why some drivers take a long time to arrive. Ours was only a 1-2 min drive away but took 5 mins to arrive, all the GPS points appear correct at this point too. After they receive the job the car sits there for a few mins maybe because they are creating a fake itinerary after receiving the job info. The mistake the driver made was he did this on a short trip that we took regularly so we noticed the difference and queried it with Skyline who informed us about the wait charge.

I also used to work in IT and have known about spoofing including GPS Spoofing well before these unproductive opportunistic cowboys came along. You can search the internet and find this Lockito scam is being reported on Uber in Nigeria. If your fare is inflated this may be why, I've noticed a few reviews, some may have been on trip advisor that complain about this.

After Skyline refuted everything through many emails and many lies covering up other lies, as soon as I threw the statistics and calculations at them, they unsurprisingly went all quiet on me o).

Finally, I don't believe these individuals are representative of the average driver for Skyline, so most trips are uneventful. Roll on driverless taxis so we don't have to entertain these individuals at our expense any longer.

my own personal favourite driver! great sense of humour! extremely mannered! very thoughtful! and just an absolute star! if you are a party animal ask him for his playlist, he will have you hyped before any journey with multiple rave songs! LGBTQ+ friendly and is aware of mental health and will check in with you! highly recommend!

Another crap experience from Skyline.
Just when you think you can give them another try, they show that they are still as inept as they ever were.
Ordered a cab.. it never turned up.. then they complained that we missed it.. despite us standing in the cold speaking to every other Skyline car that was waiting..
still atrocious then !
Even worse.. just discovered that they siding raged me for £3.70 for the pleasure !!

They advertise as being cheaper than boro cars but quoted pruce from grovehill to redcar was £3 more expensive?

Needed someone to complete a 3 hour journey, to leave immediately.
They provided an accurate quote, once agreed the price the driver arrived within 15minutes (as estimated), clean comfortable car, driver was really friendly, helped load bags and set off.
Driver also made a brief comfort stop for my client on the way. Arrived at destination in good time, as planned.
Couldn't have asked for a better experience.

Prebooked for a vet appointment. Taxi arrived 20 minutes late, so we were late. I only use Skyline taxis if no other option is available nowadays. Not good.

What a surprise taxi is late again and hen you book it for a certain time and they tell you it will be another 30 minutes well no because I need to get my child from school the purpose or pre booking a taxi is so you get to where you need to go on time you then send me a driver and the it get cancelled your company need to do some serious changes as you are not got to get anywhere

I only give one star as have to give something. Unfortunately my Step Daughter experienced a horrific experience new years eve. After getting Taxi and being taken to destination the driver then told her she had to pay double the fee. When she queried it he got his phone out and threatened to put her on social media if she didn't pay. Being only young adult and taken aback she paid and was too late to confront driver as left.
This has been taken as serious by police and they are involved. Skyline will not discuss on phone as either hang up or leave on hold.
Your choice to use them but be aware of above and prepared to ring police while in car if threatened by driver.

Never had a problem, booked for after midnight on New Years Eve, 4 adults and 2 children, arrived 10 mins early, driver rang to say he was there and waited, friendly and six seater cab spotless

Let down yet again on my birthday. Embarrassed as my guests sat in my home waiting to go to the restaurant. This was after my better judgement as a few weeks ago I was let down for a taxi to train station which didn't arrive, made me late for the train and an important business meeting. I was then assured the return taxi last night would be there at 10:30 as requested. 10:45 still nothing, so we made other arrangements. I just don't think they get the harm and stress they cause to people events of lives.

Shocking services yet another pre booked cab that never turned up….. this is becoming more and more regular with them.
I will be surprised if they are in business a year fr now

Please do not use this taxi service as the taxi drivers are hooodlums who just make up their own fares. For an airport pickup I was quoted £55 and even with no wait time the driver charged £65 pound. They stole £10 off me but they lost a customer. Will never use them again. And I will report them to the regulatory body.

Incredible that the taxi driver did not have any idea of where he was going, and asked me to navigate. Hardly spoke a word of English , which frankly is totally unacceptable for actaxi driver

Skyline used to be good, but i will vote with my feet and never use them again

AVOID, AVOID, take your money but don’t refund you.