Sleepstyle Reviews 

Excellent service … Excellent item
Excellent value .😊

We ordered a beautiful foot stool 4x4 in size it was delivered on time and we are really happy with it, we will be be going back to the same supplier thanks

Beautiful item and excellent customer service.

A very poor product ( headboard) from several points of view.
The holes drilled into the headboard to fix the legs were out of position, so it could not be fitted to the divan. This meant that the headboard had to be returned at considerable inconvenience ( because it wasn't collected for ages).
But worse than this, the legs are made from the cheapest, weakest wood available and split and snapped as soon as they were fixed to the divan! Also the screw heads are so small that they would never hold the leg in position properly anyway. The screw heads supplied could easily be larger at no extra cost and this would make for a much more secure fixing.
Basically the quality of the materials and the design are utter rubbish. This isnt the cheapest product on the market either, so ought to have been better. I wont be buying from Sleepstyle ever again.

This is the second time I’ve ordered from Sleepstyle, and the second time I’ve received an excellent product and service. My requested fabric samples arrived within 2 days, and the beautiful finished ottoman arrived securely packaged less than 2 weeks later. I find it hard to source ottomans that are slightly higher so it’s great that Sleepstyle make one that fits the bill with a height of 40cm, and the swift communication and help from Ashley is always second to none. A high quality hand made item, fast delivery time and superb customer service - why can’t all companies achieve the same?! Thank you Sleepstyle!

Excellent service and beautiful product. Sent out samples to help us make our choice. For a custom item it was delivered quickly. Really recommend!

Terrific service, product and communications.

Good choices of headboard and able to customise for free.Easy to use website and ordering service.Headboard was cream colour and arrived spotless and of good quality.No fixings tough,good job I saved the ones from old headboard

Very responsive service. Offered a small discount. Item arrived really quickly and is lovely quality.

I purchased the Olivia winged double bed. Absolutely beautiful, even nicer when you see it in person. Very comfortable. Very well made really . Thank you

Swatches made it so much easier to make the right decision. The stool is stunning, amazing quality. So happy with our purchase.

Ashley was the best communicator here . Provided me with detailed dimensions of the bench i needed. Ashley was very polite and did not rush me at all

We purchased a Chesterfield Footstool from Sleepstyle Ltd. We ordered several colour swatches from the company preceding the order, so we could make the correct choice. The stool was delivered, however, it was not the colour of the swatch we chose (Truffle); in fact it actually matched the lighter sample (Mink) that we had also ordered a swatch sample of. I immediately complained to the trader and I was advised no returns, refunds or discounts were available. After several email exchanges, I was unable to get a refund or any discount on the stool which was a huge disappointment as it wasn't what we ordered and it cost a lot of money. I had provided images of the stool with both the Truffle and Mink swatches against the images to show the colour of the stool was an identical match to the Mink not the Truffle we ordered, however, the trader continued the narrative it was Truffle regardless of the photographic evidence. He offered to send further samples of the swatches but there was no point as we had 2 sets of each of the samples already which all showed the stool matched the Mink colour. On their website, it is quite clear that Truffle is a much darker colour compared to the Mink, however the stool is not and does not match the sample we chose. Extremely disappointed as the trader did not offer any form of refund, exchange or even a discount despite the clear evidence.

Have been looking for a narrow bench for the foot of the bed for a long time. Good swatch service and nice to be able to choose the length. Quick delivery and well made, just needed to screw on the legs. Very happy, can recommend.

My foot stool arrived today and just to say a massive massive thank you for all your help in getting this sorted. Ashley went above and beyond to make sure that he did all he could to sort out the problems with my delivery firm not showing up/delivering the fabric to Sleepstyle. I eventually managed to resend the fabric to Sleepstyle using a different delivery company and the turnaround on manufacturing the footstool was very quick and was delivered to us today.

It looks fantastic and we can’t recommend your company enough. Thank you again for your help.

Really pleased with my purchases. Customer Service was impeccable. Well made and delivered in good time.

Would highly recommend.

Two headboards made to my specification from a good choice of styles and fabrics.
Helpful interactions with staff at
Sleepstyle.

I am so pleased with the footstool I ordered. As I wasn’t sure about the material that would match my sofa Ashley was kind enough to send 2 sets of material swatches. The footstool is expertly made, arrived within a week and was well packaged. I recommend this retailer.