Sleepstyle Reviews 

527
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ashley my phone rep, was very intensive non forceful, helping me make the right choice. The bed was quick delivary less than a week delivary guys used manners and followed instructions, packaging gre... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered a sample of material via Etsy. Then went onto sleepstyles own website to see all items. Ordered a 120cmm square footstool which arrived within 3 weeks, direct from the company. Really pleased... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So far I have only ordered their free swatches but I would certainly recommend this company's customer service. Ashley has gone above and beyond in providing whatever I needed to help me decide what t... Toon meer

Beoordeeld met 5 van de 5 sterren

I was looking for a bed with a tall headboard and saw the Leonie divan bed on-line. I requested fabric swatches which arrived quickly. I ordered the bed and spoke to Ashley who was easy to contact, wa... Toon meer

Bedrijfsgegevens

  1. Meubelfabrikant
  2. ook in
  3. Beddenwinkel
  4. Slaapkamermeubilair winkel

Geschreven door het bedrijf

The team at SleepStyle have a collective 40+ years experience in manufacturing bedroom furniture and take great pride in the service we deliver to our clients. Most of our products are manufactured to order and so can be customised to your desires, our aim is to offer the best quality materials and finishes to deliver the ultimate WOW factor in your bedroom. With free and speedy delivery, we aim to ensure you receive and enjoy your furniture faster that you can say "good night".


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

527 reviews

5 sterren
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4,9

Alle reviews

(527)

32 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Fantastic Foot stool and Excellent customer service

Fantastic product and service from Sleepstyle. Prior to purchasing I had a couple of questions which were answered quickly. I ordered a couple of swatches that arrived the next working day. After making the order the item arrived very quickly and was packaged very well.
The item (Ashford Chesterfield foot stool/coffee table) is beautiful! We're really pleased with the item. It's made very well and looks excellent in our living room!
I would strongly recommend ordering from Sleepstyle.

5 februari 2023
Review zonder uitnodiging
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Antwoord van Sleepstyle

Hi Graham, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.

Beoordeeld met 5 van de 5 sterren

Beautiful Headboard.

Excellent customer relations over my Chesterfield Super King Headboard. Ashley is professional and nothing was too much trouble to assist my queries. Quality product and workmanship.

14 februari 2023
Review zonder uitnodiging
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Antwoord van Sleepstyle

Hi Jilly, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Beoordeeld met 5 van de 5 sterren

Can not fault anything!

Great customer service always at the end of the phone or available to email you back. Product was made bespoke to the measurements of my bed which was great and the headboard is made to such a high quality standard. Had an issue with the shipping company but Sleep Style contacted the courier and sorted it out for me.

6 februari 2023
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Antwoord van Sleepstyle

Thank you Amelia, we are always happy to help where we can! We really appreciate your feedback and of course if you need anything just let us know.

Beoordeeld met 5 van de 5 sterren

Fantastic customer service great quality product

After having an appauling experience with a well known high street sofa and bed retailer and having to return a very expensive poorly made bed.
I ordered some free swatches online from a couple of smaller retailers. I choose my bed style and fabric then called to ask a few questions. This is where the great customer service started. I was given some great advice and decided to go ahead and order from SleepStyle. The bed was made and ready to be delivered in less than 2 weeks.

Unfortunately, the base was cosmetically damaged on delivery. However, the customer service was second to none! I emailed photos at around 8:30 p.m., just after delivery, and within 15 minutes , I unexpectedly received a call from the owner.
Ashley couldn't have done anymore to resolve the issue and put my mind at rest immediately I was offered the use of the bed base whilst a new one was made for me. Which was great as I only had a mattress on the floor.

The new bed base has just been delivered (it took just over a week) by a fantastic guy who helped put the bed together.
I am extremely happy with my new bed and over the moon with the service I have received. I will definitely be recommending this company and using them again!!
Service is everything and this company delivers. Thank you Ashley

7 februari 2023
Review zonder uitnodiging
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Antwoord van Sleepstyle

Wow thank you so much for leaving a fantastic review for us!

We're so grateful for your recommendation and really appreciate your compliments, we try our best to ensure we always offer impeccable customer service!

Please don't hesitate to contact myself or our friendly team if we can help you with anything at all!

Beoordeeld met 5 van de 5 sterren

Stunning headboard

The headboard is fabulous, absolutely stunning. And half the price of other companies I was researching eg Loaf. I really cannot praise enough the quality of the headboard and the efficiency of Sleepstye.

26 januari 2023
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Antwoord van Sleepstyle

We’d just like to thank you for taking the time to write a positive review of, Debra. We’re a small, family run local business here at Sleepstyle and every bit of feedback like this does so much to help us out!

Beoordeeld met 5 van de 5 sterren

Fabulous service and beautiful product

Sleepstyle were brilliant. Wanted to order a footstool ahead of Christmas and communications with Ashley were excellent. I was really pushing Christmas delivery times having left my order a little late but the team delivered the item with plenty of time to spare. I absolutely love the product, by far the best footstool for the price on the market. Very happy with my purchase and experience

28 november 2022
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Antwoord van Sleepstyle

Thank you so much for your kind words, Holly. We really appreciate you taking the time out to share your experience with us and we agree, Ashley is truly a gem to have on our team!

Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

Beoordeeld met 5 van de 5 sterren

Fabulous product and fantastic customer…

Fabulous product and fantastic customer service. I’ve seen many smaller, more inferior footstools/coffee tables for twice the price! I genuinely cannot recommend enough!

2 januari 2023
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Antwoord van Sleepstyle

Hey Caroline, Wow thank you so much for leaving a fantastic review for us!

We're so grateful for your recommendation and really appreciate your compliments, we try our best to ensure we always offer impeccable customer service!

Beoordeeld met 5 van de 5 sterren

I got a Chesterfield floor standing…

I got a Chesterfield floor standing headboard, fantasy velvet glacier fabric. I got a swatch of the fabric before ordering which I would advise. It was a little expensive but honestly worth it. I had no trouble with customer service and they delivered within 3 weeks.

14 december 2022
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Antwoord van Sleepstyle

Thank you for the awesome review, Saffron. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Beoordeeld met 5 van de 5 sterren

FABULOUS, FABULOUS

From the moment I chose my bedframe until delivery the communication was excellent. When my bed arrived the 2 delivery drivers installed the bed & it its fabulous . Better than the pictures on line & I'm very happy with it & woukd recommend the company without any hesitation.Very satisfied.

16 november 2022
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Antwoord van Sleepstyle


Hi Mr & Mrs N, we absolutely delighted to hear that our team provided you with an excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!

Beoordeeld met 5 van de 5 sterren

Outstanding Product & Service

I cannot rate this company enough. My sister recommended them and she has had a great experience too! My footstool/coffee table is beautiful and absolutely perfect. We had been searching for 10 months until we were recommended to take a look at this company! Amazing product and amazing customer support. Don’t hesitate!

30 november 2022
Review zonder uitnodiging
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Antwoord van Sleepstyle

Hey Caroline, Wow thank you so much for leaving a fantastic review for us!

We're so grateful for your recommendation and really appreciate your compliments, we try our best to ensure we always offer impeccable customer service!

Beoordeeld met 5 van de 5 sterren

The product is of excellent quality…

The product is of excellent quality looks more expensive than it is so I would highly recommend there products and the customer service was exceptional I had a minor issue which was caused out of the company's control but was sorted by Ashley immediately and which in my opion its whats makes a good company is the service you receive durring and after sales as there can sometimes be an issue but sleepstyle sorted things immediately so I'd definitely buy again

31 oktober 2022
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Antwoord van Sleepstyle

Hi Jacqui, thank you for sharing your experience. A couple of hiccups can happen, we're a small team juggling many aspects everyday. We're glad we were able to you rectify the issue for you immediately.

Thank you for the recommendation and we look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

Excellent company

Sleep style were amazing from start to finish. The bed is gorgeous and amazing quality. Extremely happy with my purchase. Fully recommend this company

18 november 2022
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Antwoord van Sleepstyle

Thank you Sally, we are always happy to help where we can! We really appreciate your feedback and of course if you need anything just let us know.

Beoordeeld met 5 van de 5 sterren

A company making quality British products

A company making quality British products, very good attention to detail and great customer service

18 november 2022
Logo Sleepstyle

Antwoord van Sleepstyle

Thank you for taking the time to share your Sleepstyle experience, Brian. We are lucky to have amazing customers like you!

Beoordeeld met 5 van de 5 sterren

Quick samples and brilliant quality headboard

Samples arrived quickly. The price was great for the high quality headboard. The style is so different from anything else available online. It’s brilliant quality! Arrived carefully packaged. Will buy again from this company!

16 november 2022
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Antwoord van Sleepstyle

We are really pleased to read your review, Daniela! Glad we could help! Thanks for choosing us and look forward to serving your again in the future.

Beoordeeld met 5 van de 5 sterren

My daughters headboard is beautiful

My daughters headboard is beautiful, so well made and great value for money, I was quoted most double the price for similar. Highly recommended to all.

28 oktober 2022
Logo Sleepstyle

Antwoord van Sleepstyle

Hi Joanna, thanks for your recommendation, we are so pleased that you chose Sleepstyle.

Beoordeeld met 5 van de 5 sterren

Easiest 5 star ever

Easiest 5 star ever. We ordered swatches from 3 bed companies before ordering and Sleepstyle were the only brand who provided the range of coloured swatches in a timely manner where each was easilly identifiable to help us make an informed choice. Once ordered utilising the discount voucher they included with the swatches we received an email 5 days later from the couriers letting us know the expected steps once they were in receipt of the product, a day later we received a delivery date requesting our acceptance or decline. The day before delivery we received our 4 hour timeslot, the day of delivery we received a call and then they arrived, 20 minutes later the bed was installed. The bed itself looks fantastic, we are so happy, the colour, quality, the depth and strength of the drawers.
In all we waited just 12 days for a bespoke piece or furniture and the communication throughout was second to none, so many companies could learn a thing or 2 from this.

13 oktober 2022
Review zonder uitnodiging
Logo Sleepstyle

Antwoord van Sleepstyle

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Thank you James.

Beoordeeld met 5 van de 5 sterren

Would highly recommend this company👌

I would highly recommend this company, from start to finish I experienced fantastic customer service & the bed itself is beautiful, looks far more expensive than it was. The delivery day/time was well communicated & the bed was assembled by the delivery men very quickly. I would definitely purchase another bed from this company.

22 september 2022
Logo Sleepstyle

Antwoord van Sleepstyle

Thanks for your recommendation, Sarah. We look forward to serving you again. All the best from the team.

Beoordeeld met 5 van de 5 sterren

An amazing company

An amazing company, I ordered my crushed velvet footstool and the very next day got a message to say that fabric was out of stock. I was offered alternative options but I was so dissapointed. Then a little while later Ashley contacted me again and told me they had located some of my fabric, just enough to make up my footstool! She went above and beyond to get just what I was looking for, not many companies would do that nowadays. I am over the moon with my new footstool, it arrived quickly and well packaged. I will definitely buy again.

24 september 2021
Review zonder uitnodiging
Logo Sleepstyle

Antwoord van Sleepstyle


We are really pleased to read your review, Lorraine! Glad we could help! Thanks for choosing us and look forward to serving your again in the future.

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