smalleycross.co.uk Reviews 

I bought my bike from them without actually seeing or speaking to anyone! I know!! But, the whole process was brilliant and I was kept up to date all the way and the bike arrived when they said it would. So if they can do this level or service like this imagine what it would be like face to face 😀 Many Thanks again. Absolutely loving the bike to.

Could not recommend Smalley cross enough, from the moment I walked into the showroom I was greeted and made to feel welcome (offered a drink and if I needed any help), whilst I was browsing there was no pressure or anyone 'lingering' around and when I asked questions they were answered again with no pressure, everything went through smoothly (estimated arrival date, collection date ect) I would definitely recommend and be re using Smalley Cross myself, thanks again

tried to buy a motocycle from these guys.

called multiple times and got no answer or call back,went to the dealership to purchase but nobody approched me or tried to help (i was there for over an hour with the money in my pocket) so i purchased through zuto instead (as i loved the bike)
i was told a week for collection before handing over a deposit. once the money hit their accounts the leadtime went up to 4 weeks as "i wasnt a prioritory for them"when i called to ask if there was anything they could do to help me with reducing that lead time for the used vehicle they did nothing to help and just seemed to want me off the phone, we then conversed via email and still did nothing to help or apologise for the situation. at this point i did not want to go further so i cancelled the purchase with smally cross as their customer service was awful and i did not feel comfortable in their capability to correctly inspect and service the vehicle after the service id recived.

1/10 would not reccomend

Really good friendly staff, they really know their stuff. Great bikes, always presented really well. The Staff answer any questions you may have, with great knowledge of the product. This is my second bike from Smalley and won’t be my last. Great team and great dealership.

Shocking company. I booked a test ride well in advance (and on the back of another bikers experience with this shop), took the day off work, travelled an hour only to find a member of staff had just run an errand on the demo bike! 'He'll be an hour or so, have a coffee'. What, for an hour...or so?. Sort yourselves out, Don't send staff out on the only demo bike you have and keep a diary. Simple steps to good honest business and customer service. Absolute shower!! Give them a wide birth.

Absolutely top drawer??? Thanks again Jay for getting me sorted out with a new bike that won't kill my shoulder. And a big thanks for the crew for sorting it so I can ride it this weekend 👍

Smalley Cross were excellent in fitting a new rear tyre on my Tracer 900GT despite being extremely busy they turned it round in just over a day. Brilliant service. Many Thanks. Highly Recommended.

Excellent service whether that be bike mot. servicing or buying a motorcycle from them.
I can testify it very good as have done all three. No hesitation in letting you have a test ride..and the final bonus is the free hot chocolate is to die for 😀

Very helpful and easy transaction. I bought a 2023 BSA Gold Star at a very good price, low milage and great condition. It was fully serviced before it was delivered to me. Delivered to Lincolnshire at a very competitive price. I thoroughly recommend them. Thank you Smalley Cross.

My husband has just picked up his new Himalayan motorcycle and the experience at this dealership is second to none. The whole team are extremely professional and friendly, nothing is too much trouble and he is delighted with his new “toy”. The welcome pack is an added bonus! Thank you so much.

Great guys. Bought a pre-loved little scooter 3 days ago and it was delivered today. Friendly and knowledgeable. The scooter was one they had sold from new and had maintained for eight years, I felt that they were proud of this support they had given the previous owner so I felt I could buy it now with confidence.

Good friendly dealer who cannot do enough for you I was really impressed and I have dealt with a lot of motorcycle dealers this is one of the best.

I purchased a second hand car from this company and I am very pleased with my purchase. A big thank you to Jay who sold me the car. First class service
And thanks to the mechanic for his advise.

Again purchased another scooter. Will always deal with them. Jay and his team are the best I have ever dealt with. Top drawer dealer. Thanks again

The team at Smalley Cross are brilliant, very helpful, knowledgeable and provide great customer service.

Jay and his family went above and beyond when it came to selling me a van. He made it a smooth and easy process every step of the way. Lovely company in a nice part of the country.

I recently purchased a new Royal Enfield from Smalley Cross both Michael and Jay were extremely helpful with nothing too much trouble. I would highly recommend this business to anyone. Thanks again.

I recently picked up my first bike from them and I must say they was extremely nice, friendly, and helpful throughout the process. I shall be returning to them for all my servicing or repair needs, and will be recommending them to anybody I know that's interested in a learner bike / scooter .

I stopped to help a couple who had lost a wheel from their car; they were a couple of hundred yards from Smalley Cross. One of their ‘people’ walked up the hill and helped despite the fact there would be no gain for themselves. This is a business that deserves success.

I took my Interceptor in today for the brake caliper recall,I chose Smalley Cross,because of the excellent feedback from customers,and I can say it is fully justified,they provided an excellent service,very efficient,and great communication.I will be using them for all my servicing and genuine parts purchases!
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