These folks don't seem to work on feedback. They just take loyal customers for granted. Ordered flowers and each garland is of different length. As usual even after asking multiple times they don't a... Toon meer
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Lees wat reviewers zeggen
I recently had a wonderful experience with SmartBazzar that I felt compelled to share. I was in urgent need of idly dosa batter to feed my kids, and even though they didn’t have a driver available for... Toon meer
I have been a regular customer of Smart Bazaar and generally prefer ordering my groceries due to same day delivery they offer. However, I’m disappointed with the way quality issues and customer... Toon meer
Customer friendly is the highlight for me. In my recent order I had missed to order something important I needed.After order placed I contacted them on what’s app contact mentioned on the website and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Online Asian supermarket with great variety of products from all major brands and fresh fruits and vegetables delivered to your doorstep.
Contactgegevens
71-75 Sheldon Street, Covent Garden, WC2H 9JQ, London, Verenigd Koninkrijk
- 07775270023
- customerservices@smartbazaar.co.uk
- smartbazaar.co.uk
3,6
Gemiddeld
644 reviews
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Timely communications and prompt delivery
The order was delivered on time and communication was also great. One of the items was not delivered and there was no mention either on the delivery note nor in person, hence the loss of 1 star. Otherwise a positive experience shopping with SB as always. Look forward to some festive shopping and deals on SB in the months ahead.
15 oktober 2023
Antwoord van Smartbazaar Limited
Dear Vishwas,
Thanks for your kind review and your continued support to our business. Unfortunately we didn't have that item in stock and we have already processed a refund for this via Stripe before your order was dispatched. Your card will be credited within 5 working days. You should have also received an email from Stripe for this refund and the updated invoice with the refunded item would be attached to your dispatch notification email. Unfortunately the delivery drivers would not know what will be missing from the order. Hope this is clear. Please feel free to get in touch with us via customerservices@smartbazaar.co.uk if you have any questions.
Best Regards,
Smartbazaar Team
Fresh Fresh Fresh
Always Fresh!! Nicely packed items. Really SMART bazaar!! You will never disappointed by buying items from here..
A few suggestions, if possible to consider for the Website portal.
While ordering, the Address format - Post code is not accepted with space. I need to give without spaces. I believe it should accept both formats.
It is not required to ask for the Address every time for delivery, instead, there should be an option to save the address to avoid typing them for every order.
It would be good to have the option to hide the out-of-stock items when we navigate page by page for categories.. it would be more productive to add items quickly in the carts.
15 oktober 2023
Antwoord van Smartbazaar Limited
Dear Nagarajan,
Thanks for your kind review and your continued support to our business and the trust you have in our products and services. We are grateful for your suggestions on the improvements on our website. Our team are working on a new website which has all these features included. Hopefully we will have them live before end of this year.
Best Regards,
Smartbazaar Team
Antwoord van Smartbazaar Limited
Dear Radhika,
Thanks for your kind review. We are glad to hear that you received your order on time and are happy with our service.
Best Regards,
Smartbazaar Team
Fresh vegetables
Fresh vegetables , good quality and properly packaged. Arrives at right time.
9 oktober 2023
Antwoord van Smartbazaar Limited
Dear Renita,
Thanks for your kind review. We are glad to hear that you liked the quality of our vegetables, our packaging and the prompt delivery.
Best Regards,
Smartbazaar Team
I am so happy with smart bazaar
I am so happy with smart bazaar. The products are top quality
4 oktober 2023
Antwoord van Smartbazaar Limited
Dear Brindda,
Thanks for your kind review. We are delighted to hear that you enjoy shopping with us and the liked the quality of our products.
Best Regards,
Smartbazaar Team
Easy to use and trustworthy for buying…
Easy to use and trustworthy for buying Indian products
1 oktober 2023
Antwoord van Smartbazaar Limited
Dear Customer,
Thanks for your kind review. We are delighted to hear that you trust us and found our website easy to use.
Best Regards,
Smartbazaar Team
Antwoord van Smartbazaar Limited
Dear Manu,
Thanks for your kind feedback. We are glad to hear that you liked our product ranges and our swift delivery service.
Best Regards,
Smartbazaar Team
Great products and prompt delivery.
25 september 2023
Antwoord van Smartbazaar Limited
Dear Rekha,
Thanks for your kind review. We are glad to hear that you liked our product ranges and the swift delivery.
Best Regards,
Smartbazaar Team
Fresh vegetables and delivered on time.
25 september 2023
Antwoord van Smartbazaar Limited
Dear Jisha,
Thanks for your kind review. We are glad to hear that you liked our fresh produce and the swift delivery.
Best Regards,
Smartbazaar Team
Very good service
21 september 2023
Antwoord van Smartbazaar Limited
Dear Pavithra,
Thanks for your kind review. We are glad to hear that you continue to enjoy our service. We are grateful for your continued support.
Best Regards,
Smartbazaar Team
Antwoord van Smartbazaar Limited
Dear Abdul,
Thanks for your kind review. We are glad to hear that you continue to enjoy our service and we are grateful for your continued support to our business.
Best Regards,
Smartbazaar Team
Timely delivery and proper follow up
3 september 2023
Antwoord van Smartbazaar Limited
Dear Jaiby,
Thanks for your kind review. We are glad to hear that you liked our prompt delivery service.
Best Regards,
Smartbazaar Team
Rice cover broken for the second time
28 augustus 2023
Antwoord van Smartbazaar Limited
Dear P.K.J,
Thanks for your feedback. Our sincere apologies that this has happened to you again. We tried to contact you to get more details on this issue but unfortunately we couldn't get through to you. Could you please get in touch with us on customerservices@smartbazaar.co.uk so that we can resolve this issue for you.
Best Regards,
Smartbazaar Team
Prompt delivery and packing done well.
13 augustus 2023
Antwoord van Smartbazaar Limited
Dear Stepup Care Limited,
Thanks for your kind feedback. We are glad that you received your delivery on time and are happy with our packaging.
Best Regards,
Smartbazaar Team
Very good delivery
19 augustus 2023
Antwoord van Smartbazaar Limited
Dear Customer,
Thanks for your kind feedback. We are glad that you were happy with our delivery.
Best Regards,
Smartbazaar Team
Prefer medium sized veggies not huge sized
When we ordered vegetables we got 2 Potatoes for 1 kg ( 500gm each )
And 1 Karela ( 500 gm 1 piece ) which we disliked.
19 augustus 2023
Antwoord van Smartbazaar Limited
Dear Jahnavi,
Thanks for your kind feedback. We are sorry to hear that some of the vegetables you received were not in the sizes you were expecting. Unfortunately, when we receive the vegetables from different suppliers we do receive items which are sometimes in different sizes. We will try to work with our suppliers to resolve this issue.
Best Regards,
Smartbazaar Team
Antwoord van Smartbazaar Limited
Dear Bamini,
Thanks for your kind feedback. We are glad that you are happy with our prompt delivery service.
Best Regards,
Smartbazaar Team
Good products
6 augustus 2023
Antwoord van Smartbazaar Limited
Dear There,
Thanks for your kind feedback. We are glad that you liked our product ranges.
Best Regards,
Smartbazaar Team
Excellent customer service
Good quality items delivered on time. Excellent customer service. I'll always recommend them to buy Indian groceries.
13 augustus 2023
Antwoord van Smartbazaar Limited
Dear Rajasweatha,
Thanks for your kind feedback. We are glad that you continue to enjoy our service and like the quality of our products. We are also grateful for your continued support of our business and your recommendations.
Best Regards,
Smartbazaar Team
Antwoord van Smartbazaar Limited
Dear Kalian,
Thanks for your kind feedback. We are glad that you are happy with the quality of our products and our prices are competitive.
Best Regards,
Smartbazaar Team
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