This company was brilliant, nothing was too much trouble, the rates were pretty reasonable, and the drivers were friendly and helpful. The redelivery and unload service was magic, it went without a h... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
From collection to drpoff - the entire journey was outstanding. I have recommended Smartbox to many people since dealing with your company. Shout out to Liam who was always very helpful and frie... Toon meer
Bedrijf heeft geantwoord
I did not make the payment in time to secure the smart box booking however, i needed this box do or die & I called & explained my urgency & staff accommodated & approved my contract. I requested x 3... Toon meer
Bedrijf heeft geantwoord
Helpful with info on best sized box to order. Answered all questions I had about their service well. Very prompt with delivery & pick-up. Can't comment more as have only just started 6 months contra... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Smartbox
Informatie afkomstig van verschillende externe bronnen
Smartbox is one of the best storage ideas around. Easy and convenient, Smartbox comes right to the door of your home or office, no matter where you are in Melbourne or Sydney . You have one day (24 hours) to pack your Smartbox unit yourself and then we come and collect it. Your Smartbox is then stored in our secure storage facility.
Contactgegevens
Australië
- smartbox.com.au
4,7
Uitstekend
290 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A great service! Recommend smart box
Recommend smart box! They went above and beyond for us in pick up and delivery. A great service that is reasonably priced! Thanks guys.
26 augustus 2025
Antwoord van Smartbox
We're happy to hear that you had a positive experience with Smartbox!. We appreciate your kind words and are grateful for the recommendation!
Kind regards,
Smartbox Customer Service.
Very easy and the staff was very…
Very easy and the staff was very accommodating. I went out to see the warehouse where they store the boxes and it was very professional
22 augustus 2025
Antwoord van Smartbox
We're happy to hear that your experience was easy and our staff was accommodating. We appreciate you taking the time to review our service, thank you.
Kind regards,
Smartbox Customer Service.
Very Happy
We had our box delivered sometime mid covid, left on street, we filled it up, was taken away, kept onsite for a few years as we had no space to collect it back, we were worried our furniture (couches mainly) may be mouldy etc but everything in perfect condition and smelt nice like the pine interior box that arrived in the solid outer. Price increased over time marginally but thats life (maybe my only one star less rating). Great customer service as well
1 augustus 2025
Antwoord van Smartbox
Thank you for your feedback.
Kind regards,
Smartbox Customer Service.
Well I call around a year ago and was…
Well I call around a year ago and was so many story but not with smart box not underlying cost straigh forward punctul very good value for money and fit all my staff and I got back safe not damage and they costumer service is the best from accounts to delivery the drivers were so polite and helpful and communication. I highly recommend 💯
1 augustus 2025
Antwoord van Smartbox
Thank you Sergio for your 5 star review.
Kind regards,
Smartbox Customer Service.
I highly recommend Smartbox
I highly recommend Smartbox. We'd run out of room during our renovation and needed some short-term storage. The box was delivered to us on a Friday and picked up on Monday. Their service was prompt and their service friendly, with regular SMS updates. Too easy! Thank you, Smartbox!
27 juli 2025
Antwoord van Smartbox
We're happy to hear that our Smartbox service was helpful during your renovation! It's great to know the delivery and pickup were prompt and the SMS updates kept you informed. Thank you for your positive feedback!
Kind regards,
Smartbox Customer Service.
Excellent service
Excellent service.
Affordable....
Highly recommended.
Will use them again..
John abassis
26 juli 2025
Antwoord van Smartbox
We're happy to hear that you received excellent service at an affordable price. We appreciate your recommendation and look forward to serving you again.
Kind regards,
Smartbox Customer Service.
Antwoord van Smartbox
We're happy to hear that you found our staff friendly and our service reliable and easy to use. Thank you for your positive feedback!
Kind regards,
Smartbox Customer Service.
Couldn’t recommend more highly
This was the fourth time we’d used Smartbox and they managed to do an amazing job once again. Nothing was too difficult for them and the guys, Alex and Juan went above and beyond. Thanks for making our experience so seamless.
18 juli 2025
Antwoord van Smartbox
We're happy to hear that you consistently have amazing experiences with us. We appreciate your continued trust in our services, and we're so glad everything went seamlessly. Thank you for your positive feedback!
Kind regards,
Smartbox Customer Service.
A no worries car storage
The car was kept well, the charge was maintained and I just got in and drove off. Everyone was accommodating and professional.
18 juni 2025
Antwoord van Smartbox
We're glad you enjoyed your experience. It's great to hear that the car was well-maintained and ready for you. We appreciate your positive feedback regarding our team's professionalism.
Kind regards,
Smartbox Customer Service.
Smartbox and the team are amazing
Smartbox and the team are amazing! I have used them twice during our moving process and they have been brilliant! Great customer service, very responsive, good communication all the way through. The team are lovely to deal with and very helpful. I will certainly be using them again and would highly recommended them!
7 juni 2025
Antwoord van Smartbox
We're happy to hear that our team provided brilliant service during your moves. It's great to know our customer service, responsiveness, and communication met your expectations. We appreciate your recommendation and look forward to assisting you again!
Kind regards,
Smartbox Customer Service.
Absolutely genius
Absolutely genius, thank you.
I have been with SmartBox for over 13 years and I have always found them to be polite, professional and helpful.
Thanks again
28 mei 2025
Antwoord van Smartbox
We appreciate your kind words! It's wonderful to know you've consistently had positive experiences with us over the years. Thank you for your continued loyalty.
Kind regards,
Smartbox Customer Service.
Excellent service
Excellent service, it is indeed smart, efficient, cost effective and plus you deal with an excellent very responsive and helpful sales team nor to mention Mike the driver who runs a Swiss clock schedule always perfectly on time. This is my third time I use their service. Wonderful and an easy 5 star rating to give
Well done guys!
Alex
21 mei 2025
Antwoord van Smartbox
We're happy to hear that you find our service smart, efficient, and cost-effective. We appreciate your recognition of our team's responsiveness and the driver's punctuality. Thank you for your continued trust and the wonderful 5-star rating!
Kind regards,
Smartbox Customer Service.
Excellent communication
Excellent communication and great process, and storage space. Well worth our time and effort at a bonus affordable price
21 mei 2025
Antwoord van Smartbox
We're happy to hear that our communication and storage space met your needs! We appreciate you taking the time to share your positive experience with us.
Kind regards,
Smartbox Customer Service.
Antwoord van Smartbox
We're thrilled to hear you had a fantastic experience! We appreciate your kind words about our friendly service and easy process.
Kind regards,
Smartbox Customer Service.
One of the easiest companies to deal…
One of the easiest companies to deal with. They are receptive and very efficient. A++++
14 mei 2025
Antwoord van Smartbox
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that you found our company easy to work with and that our team was receptive and efficient. We strive to provide excellent customer service and your feedback is a testament to our efforts.
Kind regards,
Smartbox Customer Service.
My experience from start to finish was…
My experience from start to finish was 2nd to none. I would highly recommend them.
3 mei 2025
Antwoord van Smartbox
Thank you for your kind words and for taking the time to share your positive experience. We're thrilled to hear that you were satisfied with our service and that you would recommend us to others.
Kind regards,
Smartbox Customer Service.
Moving with Smatbox
I had a very good experience with my move out from the family home of 35 years.
John and his crew were professional hard working and very engaging.
They arrived at 10.20 AM and worked through the day without break.
I would highly recommend Smartbox to my friends and family.
I had a very professional experience and the boys even moved my piano.
Also John the manager kept me informed throughout the experience.
21 april 2025
Antwoord van Smartbox
Thank you Steve for your 5 star review! We are thrilled to hear about your positive experience with our team. It sounds like John and his crew went above and beyond to ensure a smooth and successful move for you. We are incredibly proud of our team's commitment to providing exceptional service and we appreciate your kind words. We are delighted that you would recommend our services to your friends and family. We strive to make every move a positive experience and we are grateful for your feedback.
Thanks again,
Smartbox Customer Service.
They only care about money
They only care about money. It's a company that has no empathy for its customers. I've been losing money with them for three years.
16 april 2025
Highly recommend smart box for anyone…
Highly recommend smart box for anyone wishing to move or store.
From day one the team have been more than helpful from organising communication and exceptional customer service to provide the best service possible to accomodate needs.
It’s super easy they deliver you pack and then they re deliver or store until your ready. Highly recommend and would definitely use again if need be.
2 april 2025
Antwoord van Smartbox
Thank you Mara for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
Excellent efficient prompt personal…
Excellent efficient prompt personal service - very helpful with our inquiries and dropped off and picked up the box when they said they would, so no waiting around
5 maart 2025
Antwoord van Smartbox
Thank you David for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.